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The Reef Retreat Palm Cove

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The Reef Retreat Palm Cove
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516 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Retreat Palm Cove
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Showing 470: English reviews
Reviewed 31 May 2016 via mobile

We stayed 2 nights and were amazed how quiet and nice our room was. We live in Cairns but this was the most relaxing time out we have had in a long time. Jim and Jo were great hosts and we highly recommend this resort that is so centrally located to all amenities Palm Cove has to offer.

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Helpful?
Thank LesJulie
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for leaving a review and recommendation for Reef Retreat and Palm Cove!!

Reviewed 31 May 2016

Just completed a four day 3 night holiday at The Reef Retreat units in Palm Cove Queensland. My wife and I had a great ground level unit, fans, air-conditioning, Very clean unit. Quite. Self catering. Within 100 metres of main Esplanade, shops and seaside. Do yourself a favour and visit/stay at The Reef Retreat. 48 hours of free wi-fi! Jim...

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Helpful?
Thank robin c
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased you enjoyed your stay and thank you for your recommendation. Thanks also for complimenting the cleanliness of our rooms. Our House Keepers appreciate acknowledgement of their important work!

Adelaide, SA
Reviewed 31 May 2016

Attended the Reef Retreat for a business reunion. Establishment is set within its own rain forest atmosphere with outdoor pool and spa. Excellent location, metres to the beach and cafes/restaurants. Spotlessly clean room with its own spa and small outdoor kitchen and patio and at a very reasonable price compared to those on the beachfront boulevard. Excellent and friendly service...

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Helpful?
Thank IDHAdelaide
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We look forward to welcoming you and your family back to Reef Retreat in the future. Thank you also for highlighting important aspects of our accommodation such as the cleanliness of our rooms, location and value for money. Out staff appreciate all feedback but positive is always most welcome!

Melbourne, Australia
Reviewed 28 May 2016

We recently stayed at the beautiful reef retreat. Hosts Jim and Joanne provide very quiet, relaxing, comfortable accommodation, a step away from the beautiful beach and delightful restaurants. Great getaway to recharge. Would highly recommend.

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Helpful?
Thank kymskews
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review and recommendation we enjoy being able to provide a relaxing and appealing accommodation option for people coming to Tropical North Queensland for a rest and recharge!

Diseworth
Reviewed 23 May 2016 via mobile

Very nice place to stay but on the downside if you have a room off ground level you have to carry your luggage in some cases up many flights of steps. No lift or anything. Nice and quite tho got its own pool if you don't want to go in sea. Plenty of places to eat out if you don't...

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Thank Amanda H
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review. The stairs do cause some people to consider how much they packed! Most often guests comment that it is worth the climb once they are up in the tree-tops and the pool and gardens provide a unique setting for our accommodation.

Melbourne, Australia
Reviewed 23 May 2016

Booked through qantas.com and was greeted by a beautiful resort hotel. The checkin and checkout was very efficient, nice helpful staff. We got upgraded to balcony pool room, which was very nice. Room opened out to very large private patio by the pool. Was nice to see 2 pools so as to maximise the sunshine (morning sun and afternoon sun)....

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1Thank pesh123
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review and the compliment to our staff and facilities.

Warrnambool, Australia
Reviewed 22 May 2016

Our 3rd visit in 18 months .so peaceful and clean, the trees are a great asset to the property not to mention friendly staff thank you Gerry all round great customer service looking forward to our return

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Thank pcarr0ll
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are looking forward to welcoming you again to The Reef Retreat and Palm Cove it is pleasing to know that you are continuing to enjoy your stays with us!

Cairns Region, Australia
Reviewed 30 April 2016

Our room had a dishwasher full of dishes a drier full of lint a washing machine that obviously had not been cleaned in ages a air conditioner nth at didn't work effectively, The spa was on the very cool size and it doesn't even last five minutes before some has to get out and turn it on for the money...

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2Thank roslynlinda1959
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review, we appreciate all feedback. The duct-ed air conditioner in your Unit does work effectively but does require switching the system between the living area and the bedrooms at night time. As the spa is available to all guests the Spa Pool is set on 36 degrees for public health reasons. The Spa Rules which are displayed...

Reviewed 28 April 2016 via mobile

Although we havnt yet taken our trip to the Reef Retreat I just wanted to mention the fabulous customer service my family and I have received pre trip. We had our heart set on this resort from the previous trip advisor reviews but the dates / accommodation we required were not available to book via regular booking websites. I had...

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2Thank Spjohnston
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you in advance for taking the time (in advance) to provide us with a review. We look forward to welcoming you in July and making your stay a memorable one!

Brisbane, Australia
Reviewed 26 April 2016

We had a relaxing spa bath in our unit, a very functional little kitchen/ dining on the balcony, a comfortable bed. Thoroughly enjoyed our stay with truly helpful and friendly staff, also enjoyed the pool.

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1Thank iheartazulsensatori
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Our pool setting and gardens are often complimented by our guests is our location and proximity to the Esplanade.. We are pleased to have made your stay enjoyable.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $133 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
The Reef Retreat Hotel Palm Cove
The Reef Retreat Palm Cove Queensland
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
8 questions
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6 months ago
Melbourne
2 months ago
Daviot
5 months ago

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Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with the owner if you have access issues and/or want some daylight”
 of 5 bubbles SusieQ184, 28 Feb 2017 | Read review
“No ocean view availability with these apartments but as mentioned earlier extremely close to the ocean.”
 of 5 bubbles Trudy2309, 13 Jan 2017 | Read review
“I believe the rooms at the back of the property are a little bigger than by the pool”
 of 5 bubbles thebeason, 4 Jan 2017 | Read review
“apartment on R side corner 1st floor was very quiet”
 of 5 bubbles lisabC9169JQ, 5 Dec 2016 | Read review
“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
5 of 5