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The Reef Retreat Palm Cove

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The Reef Retreat Palm Cove
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512 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Ryton, United Kingdom
Reviewed 9 April 2016 via mobile

We had 4 nights in studio no. 9, fantastic views over the pool and gardens from our balcony and a partial view of the sea from the other side of our apartment. The studio was really clean and well equipped with everything you could need. There is free wifi and undercover parking. The manager is very friendly and helpful no...

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Helpful?
1Thank BJPatt
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Sincere thanks for your time in leaving a review and making a recommendation about the desirability of the Reef Retreat as accommodation in Palm Cove.

London, United Kingdom
Reviewed 7 April 2016

Very clean and spacious room with kitchen and mini living room in the balcony. Good location right in the middle of Palm Cove and next to all the restaurants. Very nice and helpful staff with informative tips.

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1Thank ChrisTzi
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for commenting on the cleanliness of your room and your satisfaction with the facilities. We do pass on feedback to our House Keeping staff and let them know that their efforts are appreciated.

Darmstadt, Germany
Reviewed 5 April 2016

The Reef Retreat was recommended by a couple we met in Singapore, and their praise was well founded. We had 10 glorious days as the guests of Jim and Joann. The apartment was excellently equipped and had the view to go with it -Nr16 Opal. The short 50m walk to the beach was always a joy as it was the...

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Thank sholdi49
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for your review and your description of your memorable stay. It was a pleasure to have you as a guest.

Melbourne, Australia
Reviewed 4 April 2016

visited many sites before we decided on the Reef Retreat Palm Cove. From the moment we set foot onto the property we felt like we just walked into a rain forest then we walked into the room, what a great lay out every thing you would need was there with all the mod cons, balcony had a great look over...

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Thank casinomelbourne
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Sincere thanks for your description of the property and your recommendation. We appreciate you taking the time to post a rev iew.

Christchurch, New Zealand
Reviewed 3 April 2016 via mobile

Feels like living in the rainforest. Love the simple layout of our room. Decorated very nicely. Very comfortable King sized bed. The room was very quiet. The pool was a great temperature. It also had a warm tub. Not a hot tub lol. Very helpful staff. Great location!

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Thank Jane H
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review. We are pleased you enjoyed your stay and that you found the room and the pool and garden setting to you satisfaction.

Bristol, United Kingdom
Reviewed 24 March 2016 via mobile

We had a comfortable, relaxing break at the Reef Retreat. The apartment had everything we wanted and was very central to Palm Cove and all its amenities. Jim, our contact here, made it an enjoyable stay and had many good suggestions for where to eat out and where to explore. If we came to this part of the world again,...

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Thank David22121971
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for leaving a review of your stay at the Reef Retreat in Palm Cove, we appreciate receiving all feedback, however it is satisfying to know that we were able to make your stay pleasant and an ideal base to venture out and explore the sights and sounds of Cairns Norther Beaches, the Tablelands and Tropical North Queensland. Thank you...

Cairns, Australia
Reviewed 23 March 2016 via mobile

I absolutely enjoyed my 4 day stay at this 'retreat'. The units are tastefully furnished with all the mod cons. All units have balconies overlooking a tropical garden with beautiful incredibly tall paperbark trees. I felt like I was in the middle of a rainforest. The pool is salt water and a bit too small for a decent swim, but...

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1Thank Simsam64
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to leave a review. We are pleased that you enjoyed the gardens and the furnishing in your room. We do acknowledge that hanging and draw space is restricted. Thanks again.

Massachusetts
Reviewed 23 March 2016

Interesting hotel, rooms on multi levels with common area and hot tub in rainforest. Located one block from beach, and Main Street, but quiet and grounds give impression of isolation. Laundry on first floor, kitchenettes in room. Beach towels available in office. Parking available under rooms. Private balconies overlooking outdoor common area. Housekeeping only weekly.

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Thank Gilreign
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review and observations on the facilities available to guests at The Reef Retreat.

Royston, United Kingdom
Reviewed 17 March 2016

We stayed for 6 nights at this wonderful complex of studios. From the moment we arrived the owners, Joanne Robinson and Jim Thompson were welcoming and extremely helpful. We wanted to relax after a long time travelling and we were certainly able to do that. This was unlike anywhere else we had stayed. The studios were nestled amongst the shade...

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Thank mpandrp
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

It is very rewarding for us and for our staff to receive your review and to know that we were able to make your stay a memorable one. Thank you also for recommending Palm Cove as holiday destination with The Reef Retreat as a desirable accommodation option for others contemplating a holiday in Tropical North Queensland.

Lions Bay, Canada
Reviewed 17 March 2016 via mobile

In the middle of a 6 week trip, we were looking for a place to chill for a few days and the Reef Retreat in Palm Cove, hit the mark in many ways. First off was the transfer from and to Cairns Airport, Jim (Thompson) arranged the lot, making it easy for us to get there. We arrived after reception...

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Thank bradch00
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

It is pleasing to know that (we) and The Reef Retreat as a location were able to make such a favorable impression and a memorable component of your 6 week holiday. Thank you for leaving your generous recommendation and insights for others considering Palm Cove as a vacation option in North Queensland.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $134 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
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Also Known As:
The Reef Retreat Hotel Palm Cove
The Reef Retreat Palm Cove Queensland
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
8 questions
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5 months ago
Melbourne
Daviot
4 months ago

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Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No ocean view availability with these apartments but as mentioned earlier extremely close to the ocean.”
 of 5 bubbles Trudy2309, 13 Jan 2017 | Read review
“I believe the rooms at the back of the property are a little bigger than by the pool”
 of 5 bubbles thebeason, 4 Jan 2017 | Read review
“apartment on R side corner 1st floor was very quiet”
 of 5 bubbles lisabC9169JQ, 5 Dec 2016 | Read review
“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
“We stayed in a ground level room and were right next to the pool, excellent!”
 of 5 bubbles LucyM762, 13 Nov 2016 | Read review
5 of 5