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The Reef Retreat Palm Cove

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1 room 2 adults 0 children
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The Reef Retreat Palm Cove
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503 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

My husband and I stayed here for a week it was absolutely gorgeous the rooms were beautiful , the facilities were amazing . The pool and gardens were so lovely , tropical and so relaxing. All the staff were helpful with local knowledge and suggested some wonderful restaurants and were so friendly. This is truly a beautiful place to stay...

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Helpful?
Thank Deb L
Townsville, Australia
Reviewed 2 days ago NEW

My partner and I had never been to Palm Cove before and thought that The Reef Retreat would suit our requirements, well needless to say it did. We were concerned about our late arrival, but our keys were waiting for us in the after hours box. Our room was lovely! Clean, Modern and a nice comfortable bed. The staff were...

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Thank Kasey W
Adelaide
Reviewed 4 days ago NEW

A lovely surprise!! We had a beautiful room with private balcony complete with an outdoor kitchenette. We saved a lot of money as we were able to prepare lots of meals on our balcony rather than go to restaurants every day. Set in lush tree surroundings, it provided privacy from the bustle of the main road, yet was so close...

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Thank Happy00Traveller
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to leave a review and recommendation based upon our experience.

Reviewed 6 days ago NEW

My family and I recently stayed here over the Christmas and new year period. The accommodation was clean. tidy and fresh, had all the necessary items included. Featured an ensuite for the master bedroom and laundry including a dryer and dishwasher. The layout of the apartment was well thought out with parent bedroom up one end of the hall and...

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Thank Trudy2309
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for taking the time to leave a review. We are glad that you enjoyed your stay and the value for money.

Midlothian, Virginia
Reviewed 1 week ago via mobile

We spent 5 nights there. Rooms are clean and as described. Unfortunately, I didn't read the descriptions carefully enough when I booked the "Superior Spa" room which is just a room with a jetted tub. Balcony had cook top and microwave and small fridge. An apartment probably would have been a better choice for us but that was my fault,...

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Thank DSOVirginia
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review. It is unfortunate that you traveled during our wet/low season and selected a room type that was not convenient to your comfort.

Bolton, United Kingdom
Reviewed 1 week ago

My partner and I stayed here in December 2016 as the first stop of an Australia tour and how lucky we were to find it. We arrived about 8:30am and were expecting that we'd have the usual "your room isn't ready just yet....perhaps you can leave your bags and go into town for a coffee while we finish it...... come...

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Thank Dave H
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for leaving a review and generous commentary on your stay and experience at The Reef Retreat.

Reviewed 1 week ago via mobile

Located just 20 m from the wonderful beach, it has a swimming pool surrounded by the trees and an hydromassage pool. Nice place where to relax and start your activities to the daintree or the barrier reef, even if you do not have a car, there are some buses available for free provided by the companies. There is a car...

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Thank Federico C
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased to have been able to provide an enjoyable base for your stay. Thank you for leaving as review.

Reviewed 2 weeks ago

Location is great and The room itself was perfect for me, clean, good bed, fans/air con + patio area. If you need somewhere to use as a base for your adventures then this serves that purpose. The Pool is completely shaded by giant Palm trees so don't be expecting to lay out and get a tan here, plus the sun...

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Thank thebeason
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review. The pool is in fact shaded by Melaleuca Trees which are a much complimented feature of the pool and garden setting. Many guests enjoy the shaded pool as consciousness of skin cancer risk in Australia is high. You arrived after 5.30pm which is when reception closes in December and during low season. Reception times are clearly...

Reviewed 2 weeks ago via mobile

The Reef Retreat was just what we were looking for, relaxed, tranquil & laid back. Accommodation is about 50 meters from the beach & very central to shops , restaurants & bars. Room was great we were on the ground floor - had king size bed, bathroom, lounge area, 2 outdoor areas front & back & a kitchenette for self...

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Thank Lotto1313
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to leave a description of our facilities and experience - we look forward to welcoming you back.

Brisbane, Australia
Reviewed 3 weeks ago via mobile

This property ticked all the boxes for us. Clean, quiet, modern room with all the comforts of home. Perfectly located a stones throw from the esplanade, beach and dining options yet beautifully quiet. Jim is an accommodating host and we went away very happy with our stay.

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Thank Oldnslow46
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for letting us and other prospective guests that we were able to meet all your expectations for a stay in Palm Cove!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $129 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
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Also Known As:
The Reef Retreat Hotel Palm Cove
The Reef Retreat Palm Cove Queensland
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
8 questions
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4 months ago
Melbourne
Daviot
3 months ago

See all questions (8)

Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No ocean view availability with these apartments but as mentioned earlier extremely close to the ocean.”
 of 5 bubbles Trudy2309, 13 Jan 2017 | Read review
“I believe the rooms at the back of the property are a little bigger than by the pool”
 of 5 bubbles thebeason, 4 Jan 2017 | Read review
“apartment on R side corner 1st floor was very quiet”
 of 5 bubbles lisabC9169JQ, 5 Dec 2016 | Read review
“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
“We stayed in a ground level room and were right next to the pool, excellent!”
 of 5 bubbles LucyM762, 13 Nov 2016 | Read review
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