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The Reef Retreat Palm Cove

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The Reef Retreat Palm Cove
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511 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Townsville, Australia
Reviewed 1 week ago

This is a comfortable and casual resort to stay at. Not high end but certainly of a reasonable standard and only a few metres from the beach. Pool area is very relaxing and private. Hosts are very friendly and helpful

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Helpful?
1Thank jmg1962
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to write a review. We are glad to hear you enjoyed your stay

Mount Wellington, New Zealand
Reviewed 1 week ago

Great place on arrival we expected a 2 bedroom apartment. Instead we ended up with 2 apartments - one for my husband and I and one for our soon to be 15 year old daughter. Fantastic management and staff and nothing is a problem. Great advice around tours etc as they have so much knowledge. So handy, within walking distance...

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Helpful?
Thank davesue2017
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased that you enjoyed your stay, our facilities and the assistance that we were able to offer you. We look forward to welcoming you back!

Reviewed 2 weeks ago

When we arrived the managers Joanne and Jim were very helpful and friendly. They gave us really helpful advice on where to eat and visit. The hotel is located very close to all the main bars and restaurant. Great location for a short holiday. Highly recommend!

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Helpful?
Thank Tung T
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you making a strong recommendation based on your stay and your experience in Palm Cove at The Reef Retreat.

Reviewed 2 weeks ago

We stayed here on our short vacation and the rooms were very well maintained, nice ambience and in a perfect location with the convenience of restaurants, cafes with a general store & pharmacy just a few minutes walk away. We really enjoyed our holiday here and really recommend it! Although there were some small bugs that were roaming around in...

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Helpful?
Thank Lam T
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your recommendation. We do have the property treated for pests twice yearly but thanks also for acknowledging that we are in the tropics!

yorkshire
Reviewed 3 weeks ago

We stayed here for 5 day's. The room we had was well equipped with everything you could need for a great holiday. The room was very clean and bright the pool area was great with a tropical feel and a hot tub. Jim and joanne wer very helpful with booking trips and lots of local knowledge would stay here again

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Helpful?
Thank jj2hull
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased that you enjoyed your stay and that we were able to make it memorable. We look forward to welcoming you back!

Brisbane, Australia
Reviewed 3 weeks ago

The Reef Retreat is located in an amazing area with a great beach at the end of the street. Reef Retreat is great value. Very quiet resort with a tropical experience with a great pool and spa. Rooms are clean and cosy.

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Thank Tanya H
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to describe your experience!

Sydney, Australia
Reviewed 4 weeks ago

This is the second time my girlfriend and I have stayed at the Reef Retreat and we will be staying here again in the future. Upon entering our ground floor room overlooking the pool, I immediately noticed the wall hangings and how they contributed greatly to the brightness of the room. Jim & Joanne (the management team) were absolutely fantastic...

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Helpful?
2Thank mbozic88
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to leave a review. Iti s satisfying to know that we were able to make your second stay memorable and that you have enjoyed the facilities available at The Reef Retreat. We look forward to welcoming you again!

Melbourne, Australia
Reviewed 18 January 2017 via mobile

My husband and I stayed here for a week it was absolutely gorgeous the rooms were beautiful , the facilities were amazing . The pool and gardens were so lovely , tropical and so relaxing. All the staff were helpful with local knowledge and suggested some wonderful restaurants and were so friendly. This is truly a beautiful place to stay...

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Helpful?
Thank Deb L
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to write a review. We are pleased to hear that you enjoyed your stay with us and Palm Cove in general.

Townsville, Australia
Reviewed 18 January 2017

My partner and I had never been to Palm Cove before and thought that The Reef Retreat would suit our requirements, well needless to say it did. We were concerned about our late arrival, but our keys were waiting for us in the after hours box. Our room was lovely! Clean, Modern and a nice comfortable bed. The staff were...

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Thank Kasey W
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review. It is good to hear you enjoyed your time with us.

Adelaide
Reviewed 15 January 2017

A lovely surprise!! We had a beautiful room with private balcony complete with an outdoor kitchenette. We saved a lot of money as we were able to prepare lots of meals on our balcony rather than go to restaurants every day. Set in lush tree surroundings, it provided privacy from the bustle of the main road, yet was so close...

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Thank Happy00Traveller
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to leave a review and recommendation based upon our experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $134 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
The Reef Retreat Hotel Palm Cove
The Reef Retreat Palm Cove Queensland
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
8 questions
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5 months ago
Melbourne
Daviot
4 months ago

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Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No ocean view availability with these apartments but as mentioned earlier extremely close to the ocean.”
 of 5 bubbles Trudy2309, 13 Jan 2017 | Read review
“I believe the rooms at the back of the property are a little bigger than by the pool”
 of 5 bubbles thebeason, 4 Jan 2017 | Read review
“apartment on R side corner 1st floor was very quiet”
 of 5 bubbles lisabC9169JQ, 5 Dec 2016 | Read review
“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
“We stayed in a ground level room and were right next to the pool, excellent!”
 of 5 bubbles LucyM762, 13 Nov 2016 | Read review
5 of 5