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    The Reef House Palm Cove - MGallery Collection

    99 Williams Esp, Palm Cove, Queensland 4879, Australia
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 334*
    USD 279*
    SAVE USD 55
    USD 283*
    USD 283*
    Traveller (347)
    Room & Suite (64)
    Pool & Beach (34)
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    Overview
    • Excellent53%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “honesty bar” (26 reviews)
    “free punch” (14 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Alamanda Palm Cove by Lancemore
    559 reviews
    #1 of 11 hotels in Palm Cove
     
    Peppers Beach Club & Spa
    2,121 reviews
    #4 of 11 hotels in Palm Cove
     
    Pullman Palm Cove Sea Temple Resort & Spa
    1,152 reviews
    #5 of 11 hotels in Palm Cove
     
    Paradise On The Beach Resort Palm Cove
    585 reviews
    #2 of 11 hotels in Palm Cove
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (739)
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    There are newer reviews for The Reef House Palm Cove - MGallery Collection
    See the most recent reviews

    291 - 295 of 713 reviews

    Reviewed 21 January 2016

    The Reef House – though part of a well-known and trusted international brand – is a boutique hotel. Boutique is an unreliable term. It could mean all manner of things: small, hip, old, inconsistent, quaint, full of character, noisy, run down. The Reef House is...More

    Thank PicnicP
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 23 January 2016

    Dear PicnicP, Thank you for taking the time to write your review PicnicP, In summary your review has been shared and we have taken away some very good points to learn from and once again I do thank you are your family for these details....More

    Reviewed 20 January 2016

    Had been to Port Douglas on many occasions but had no idea how good this is (won't need to go to PD any more and this is only 25 minutes from Cairns airport). After the superficiality of PD, loved the personal service and relaxing atmosphere...More

    Thank RonWamberal
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 23 January 2016

    Thanks so much for your review of the Reef House RonWamberal. Holly is very pleased to know you have given her a special mention and she has taken it in her stride. The Reef House and Palm Cove is a very special place and you...More

    Reviewed 19 January 2016

    We stayed here for 5 nights in mid-December as part of a tour group from the UK. This was our first stay in Australia and we visited several other hotels after this. Looking back, this hotel was really nice - with the rainforest feel, honesty...More

    Thank Steve M
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 23 January 2016

    Dear Steve M, Thank you for taking the time for review us on Trip Adviser Steve M, we are very pleased to know you enjoyed your stay and it is very comforting to know that upon reflection the Reef House made a great impression. Take...More

    Reviewed 18 January 2016

    Looking at the photos, reading all advertising and the high 5 star rating from Accor represents this hotel as a high end old-fashioned resort in a beautiful location. We booked two veranda rooms for 12 days (22nd Dec to 3rd Jan) so we could celebrate...More

    5  Thank FPeter_12
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 23 January 2016

    Dear FPeter_12, Thank you for deciding to stay with us at the Reef House and for your loyalty to Accor, this is very much appreciated. I have taken my time to consider your review and my response. I am grateful for the opportunity to meet...More

    Reviewed 18 January 2016

    I only stayed one night for a business meeting. The Venue was OK and the underground parking was a bonus. I waited at reception until someone finally showed. I understand that there was an issue with hot water in other units that took their attention....More

    Thank Margaret B
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 23 January 2016

    Dear Margaret B, Thanks so much for staying at the Reef House and for posting your review, I wish you could have stayed longer to enjoy the facilities and relax. It is nice to hear your feedback about our rooms being lovely and cool and...More

    Alamanda Palm Cove by Lancemore
    559 reviews
    #1 of 11 hotels in Palm Cove
     
    Peppers Beach Club & Spa
    2,121 reviews
    #4 of 11 hotels in Palm Cove
     
    Pullman Palm Cove Sea Temple Resort & Spa
    1,152 reviews
    #5 of 11 hotels in Palm Cove
     
    Paradise On The Beach Resort Palm Cove
    585 reviews
    #2 of 11 hotels in Palm Cove
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Free Internet
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Airport Transportation
    • Multilingual Staff
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 182 - USD 406 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Palm Cove
    • #5 On the Beach Hotel in Palm Cove
    • #6 Luxury Hotel in Palm Cove
    • #7 Romantic Hotel in Palm Cove
    • #8 Family Hotel in Palm Cove
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Ctrip TA, Orbitz, Hotels.com, Agoda, TripOnline SA, HotelsforEveryone, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your The Reef House Palm Cove - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Palm Cove
    • Also Known As
    • Reef House Hotel Palm Cove ,
    • The Sebel Reef Hotel ,
    • Sebel Reef Hotel ,
    • The Reef House Palm Cove - MGallery Collection Queensland
    Add Photo Photos
    Traveller (347)
    Room & Suite (64)
    Pool & Beach (34)
    Dining (27)
    Hotel & Grounds (259)
    Bathroom (7)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    JulesC21_02
    7 May 2017|
    AnswerShow all 2 answers
    Response from Reef House R | Property representative |
    Good Morning and thanks for your question, I am very pleased to let you know that Cyclone Debbie had no impact on us at all and we are fully operational. Can you please let me know what gave you this impression ? Thank... More
    0
    Votes
    Sue N
    5 February 2016|
    AnswerShow all 3 answers
    Response from alexricia | Reviewed this property |
    Agree, check with the hotel. We had a 'sea view room' (with a kitchenette) and it was true that we could 'see' the ocean but mostly we could see the carpark.
    0
    Votes
    gabrielle_ob7
    27 July 2015|
    AnswerShow all 2 answers
    Response from Wayne H | Property representative |
    Hello Gabrielle, all our rooms have a minibar fridge and tea and coffee making facilities. Our apartments also have a full size fridge inside. Thanks for the questions
    0
    Votes
    Room Tips
    "The verandah rooms with the big balconies are very nice"
    Read review
    "The restaurant at Reef house 10/10 excellent service excellent staff"
    Read review
    "We had an upstairs room with a great view over the resort pools."
    Read review
    "Book a spa treatment at the on-site spa, it's incredible!"
    Read review
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