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The Reef House Palm Cove - MGallery Collection

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660 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Reviewed 2 days ago NEWvia mobile

An impromptu lunch with the family today at the Reef House. The restaurant has a very relaxed resort feel overlooking the stunning beach across the road. Our table ordered 2 Singapore noodles, the Vietnamese chicken wrap, Salt and pepper squid on asian salad and kids nuggets. Food was fresh and tasty and good size for lunch. We enjoyed dessert especially...

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Thank Waller23
Reviewed 5 days ago NEW

My partner & I stayed here over the Christmas period in 2016. Fabulous staff who go the extra mile to make you feel special & welcome. Awesome restaurant with delicious food at the front of the resort overlooking beautiful Palm Cove beach. One of the pools located near the spa so excessive noise from children is not permitted there. We...

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Thank Vicky S
Melbourne, Australia
Reviewed 1 week ago

We stayed in a verandah room which was very nice and spacious, the verandah itself is an amazing space and I spent a lot of time there. The staff were all very helpful and friendly and we had a very relaxing stay.

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Thank abandrus
thirsk,north yorkshire
Reviewed 1 week ago via mobile

My wife & I stayed here for a week. We booked directly through the resort website & took the 7 night reef resort package. This included a veranda room with a bootle off bubbly on arrival overlooking the pool. In addition, 4 two course dinners with a bottle of wine. On top of that 2 x 90 min spa treatments,...

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1Thank taff716
Hamilton, New Zealand
Reviewed 1 week ago

Purchased a deal via Luxury Escapes and stayed at the Reef House in early Dec 2016. Check-in was not a fantastic experience, but after that our stay was absolutely perfect with nothing to fault. Location almost in the centre of the Palm Cove "strip" and the dinning deck facing out over the sea made for a wonderful setting for breakfast...

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Thank MarianneIan K
Adelaide, Australia
Reviewed 1 week ago via mobile

10 years ago my husband and I married and had our wedding reception at the Reef House and we finally made it back for our anniversary. We wish we hadn't waited so long! Of course Palm Cove is a beautiful location but we were attracted to the boutique size of the Hotel, quaint history and prime beachfront location. The staff...

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Thank Marion L
Surfers Paradise, Australia
Reviewed 2 weeks ago via mobile

Flew into Cairns and stayed overnight at the Reef House in stunning Palm Cove on arrival welcomed with a refreshing sparkling water and enjoyed lunch in the restaurant while waiting for our room Bikes were available complimentary for use and enjoyed a ride along the foreshore Staff were extremely welcoming and organised our transfer for the next morning Lunch menu...

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Thank Terri-anne L
Reef House R, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Terri-anne L, Thank you so much for your kind review on Trip Advisor, it was an absolute pleasure to host you during the festive season and we are so pleased to know you enjoyed your stay with us. Please let me know when you return to Palm Cove, we would love the opportunity to host you again, Safe Travels,...

Cairns Region, Australia
Reviewed 3 weeks ago

Wonderful place to relax, with 2 pools, fantastic location right on the beach opposite the Coral Sea with excellent, accomodating staff. Evening complimentary canapés and cocktails. Palm cove full of boutique shops and restaurants.

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Thank Denyse H
Reef House R, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Denyse H, Thank you so much for deciding to stay with us over the Festive Season. It means a lot to know you enjoyed your stay with us during this time. We wish you and your family all the best for 2017! All the best from the Reef House Palm Cove,

Brisbane, Queensland, Australia
Reviewed 4 weeks ago via mobile

Lovely place Palm Cove On check in they told us we had been upgraded mmmm Not sure about that Main bedroom was roomy But the king size bed was terrible Reef house upgrade your beds I slept in the second room in a single bed it was on castors and moved a over the place Staff were friendly enough but...

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2Thank Michelle S
Reef House R, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Michelle S, Thank you so much for staying with us at the Reef House in Palm Cove and for sharing your feedback on Trip Advisor. I sincerely wish your 4 night stay did come with a better review, it is very important to us that we ensure all guests of the Reef House have a teriffic stay return home...

Reviewed 17 December 2016 via mobile

I just called to confirm my booking and I am so happy with the customer service. A lady called kathrine answered my call and she was more then happy to answer all my questions! I cant can't wait to get there!

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Thank Milica D
Reef House R, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Milica, Thank you so much for deciding to stay with us at the Reef House Palm Cove. We wish you a very Merry Christmas and a happy, safe and prosperous new year. It was lovely meeting you at check in this morning and if Katherine or I can help with anything at all please don't hesitate to ask. I...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located just 25 minutes north of Cairns in the secluded Palm Cove, an upscale boutique beachfront experience awaits guests at Reef House Palm Cove - MGallery Collection.The resort offers a warm, personalised service for all guests and together with its comprehensive range of resort facilities, The Reef House is the perfect getaway for couples seeking romantic bliss or simply a holiday in sheer relaxation. ... more   less 

Additional Information about The Reef House Palm Cove - MGallery Collection

Address: 99 Williams Esp, Palm Cove, Queensland 4879, Australia (Formerly Sebel Reef House)
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $187 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reef House Palm Cove - MGallery Collection 5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
The Reef House Palm Cove - MGallery Collection Queensland
Hotel Style:
#5 On the Beach Hotel in Palm Cove
#5 Spa Hotel in Palm Cove
#6 Luxury Hotel in Palm Cove
#7 Romantic Hotel in Palm Cove
#8 Family Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef House Palm Cove - MGallery Collection staff and other travellers.
5 questions
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Rosebud, Australia
Woodside, Australia
over a year ago

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Questions? Get answers from The Reef House Palm Cove - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have plenty of privacy and easy access to all facilities”
 of 5 bubbles marianneiank, 8 Jan 2017 | Read review
“Excellent Christmas lunch seafood extravaganza!”
  • View across the road from resort.
 of 5 bubbles 626denyseh, 27 Dec 2016 | Read review
“All the rooms are fabulous, the website shows the full selection in great detail.”
 of 5 bubbles msantoro03, 5 Dec 2016 | Read review
“We liked our room facing the pool. We did not worry about looking at others”
 of 5 bubbles DianeG113, 22 Nov 2016 | Read review
“Make sure you get an upgraded/refurbished room!!”
  • Old clock radio I'd expect in a backpackers...
 of 5 bubbles samanthaa460, 16 Nov 2016 | Read review
5 of 5
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