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06/08/2017 07/08/2017
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    The Reef House Palm Cove - MGallery Collection

    99 Williams Esp, Palm Cove, Queensland 4879, Australia
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 334*
    USD 282*
    SAVE USD 52
    USD 334*
    USD 280*
    SAVE USD 54
    USD 283*
    Traveller (346)
    Room & Suite (64)
    Pool & Beach (34)
    Alamanda Palm Cove by Lancemore
    558 reviews
    #1 of 11 hotels in Palm Cove
     
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    Pullman Palm Cove Sea Temple Resort & Spa
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    Overview
    • Excellent53%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “honesty bar” (26 reviews)
    “free punch” (14 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Alamanda Palm Cove by Lancemore
    558 reviews
    #1 of 11 hotels in Palm Cove
     
    Peppers Beach Club & Spa
    2,115 reviews
    #4 of 11 hotels in Palm Cove
     
    Pullman Palm Cove Sea Temple Resort & Spa
    1,152 reviews
    #5 of 11 hotels in Palm Cove
     
    Paradise On The Beach Resort Palm Cove
    583 reviews
    #2 of 11 hotels in Palm Cove
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (738)
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    1 - 5 of 712 reviews

    Reviewed 1 week ago via mobile

    Very disappointed with many aspects of this 5 star "resort". On arrival, had to ask wait staff to call reception to check in. Had to find own way to parking and room. Pleasant furnishings but housekeeping was shocking. After 1st night, bed was made up,...More

    2  Thank ignoramus2013
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 5 days ago

    Dear ignoramus2013, Thank you for staying at the Reef House and I am very sorry to hear you were disappointed with your stay. Due to the anonymous nature of your Trip Advisor name I have not been able to further investigate your review however I...More

    Reviewed 1 week ago

    The young man at the check in desk didn't appear to like his job. (Didn't get his name, or maybe I didn't want to know his name). They had our room booked incorrectly (had us booked with a king bed and we should have had...More

    4  Thank Julesclt
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 5 days ago

    Dear Julesclt, Thank you for deciding to stay at the Reef House during your recent visit to Palm Cove. I am very sorry to read your review and I do wish you had a better experience to share on Trip Advisor. I wanted to let...More

    Reviewed 1 week ago via mobile

    Paid nearly $400 for a beautiful relaxing night away. Well let me tell you, there was a party booked around the pool so you couldn't use the pool area. Loud music totally ruined the romantic private verandah spa and the peace and quiet. A call...More

    2  Thank 449kylenet
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 5 days ago

    Dear 449kylenet, Thank you for staying with us at the Reef House in Palm Cove. I am very sorry to read your review and I sincerely wish you had a better time with us. On the night you stayed with us we were hosting a...More

    Reviewed 2 weeks ago

    We stayed in this hotel over Easter, we have been before but many years ago. We were in the Sea Temple, but we had to move hotels as they were full, so we booked in here. The hotel is lovely, small and very pretty. We...More

    2  Thank MartinCAuckland
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 1 week ago

    Dear MartinCAuckland, Thank you very much for staying with us at the Reef House and for posting your Trip Advisor Review. It is really pleasing to know that you enjoyed your room and the beautiful furniture we have just installed. Four poster beds and the...More

    Reviewed 2 weeks ago

    We love this place! New furniture in our room looks fantastic, felt really comfortable in a 'beach setting' kind of way. Location is fantastic - sat on the restaurant deck for breakfasts, dinners - all overlooking the sparkling Coral sea. Afternoons spent popping across the...More

    1  Thank KR79
    Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 1 week ago

    Dear KR79, The Reef House team just wanted to say thank very much for staying with us and we are delighted to know you enjoyed your stay. We hope you have the opportunity to return next time you are feeling a little cold in you...More

    Alamanda Palm Cove by Lancemore
    558 reviews
    #1 of 11 hotels in Palm Cove
     
    Peppers Beach Club & Spa
    2,115 reviews
    #4 of 11 hotels in Palm Cove
     
    Pullman Palm Cove Sea Temple Resort & Spa
    1,152 reviews
    #5 of 11 hotels in Palm Cove
     
    Paradise On The Beach Resort Palm Cove
    583 reviews
    #2 of 11 hotels in Palm Cove
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Free Internet
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Airport Transportation
    • Multilingual Staff
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 181 - USD 402 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Palm Cove
    • #5 On the Beach Hotel in Palm Cove
    • #6 Luxury Hotel in Palm Cove
    • #7 Romantic Hotel in Palm Cove
    • #8 Family Hotel in Palm Cove
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, ACCOR, Orbitz, Hotels.com, TripOnline SA, Agoda, Travelocity, Hotwire, HotelsforEveryone, Cancelon and HotelQuickly so you can book your The Reef House Palm Cove - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Palm Cove
    • Also Known As
    • Reef House Hotel Palm Cove ,
    • The Sebel Reef Hotel ,
    • Sebel Reef Hotel ,
    • The Reef House Palm Cove - MGallery Collection Queensland
    Add Photo Photos
    Traveller (346)
    Room & Suite (64)
    Pool & Beach (34)
    Dining (27)
    Hotel & Grounds (258)
    Bathroom (7)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    .22 km away
    Ask a question
    Questions & Answers
    JulesC21_02
    7 May 2017|
    AnswerShow all 2 answers
    Response from Reef House R | Property representative |
    Good Morning and thanks for your question, I am very pleased to let you know that Cyclone Debbie had no impact on us at all and we are fully operational. Can you please let me know what gave you this impression ? Thank... More
    0
    Votes
    Sue N
    5 February 2016|
    AnswerShow all 3 answers
    Response from alexricia | Reviewed this property |
    Agree, check with the hotel. We had a 'sea view room' (with a kitchenette) and it was true that we could 'see' the ocean but mostly we could see the carpark.
    0
    Votes
    gabrielle_ob7
    27 July 2015|
    AnswerShow all 2 answers
    Response from Wayne H | Property representative |
    Hello Gabrielle, all our rooms have a minibar fridge and tea and coffee making facilities. Our apartments also have a full size fridge inside. Thanks for the questions
    0
    Votes
    Room Tips
    "The verandah rooms with the big balconies are very nice"
    Read review
    "The restaurant at Reef house 10/10 excellent service excellent staff"
    Read review
    "We had an upstairs room with a great view over the resort pools."
    Read review
    "Book a spa treatment at the on-site spa, it's incredible!"
    Read review
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