Alamanda Palm Cove by Lancemore
1 Veivers Rd PO Box 40, Palm Cove, Queensland 4879 Australia
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What you can expect during your stay
- Hand sanitiser available to guests & staff
Updated 13/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 7 hotels in Palm Cove
Location
Cleanliness
Service
Value
Travellers' Choice
Alamanda Palm Cove by Lancemore is the epitome of tropical island heaven. The only property on Palm Cove to have unrestricted access to the beach front, all that stands between you and the ocean is stretches of white sand and palm trees. The jewel in the crown of Tropical North Queensland, Alamanda Palm Cove by Lancemore combines the elegance of tropical interiors with all the comforts of modern living. Offering a selection of 69 incredibly spacious (room sizes from 85m2) one, two and three bedroom suites plus the luxurious four bedroom Alamanda Suite. All suites are fully self-contained, featuring everything you will need to ensure your stay is as simple and stress free as possible. With floor to ceiling glass doors opening onto wide balconies overlooking the palm fringed beach of the Great Barrier Reef, the tropical gardens and resort swimming pools, guests can enjoy the refreshing sea breeze all day long. With ideal accommodation and features to suit every need, bliss out in the day spa while overlooking the private plunge pools, the resort pools are ideal for children and the restaurant offers up the most delectable creations to reflect tropical living.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Restaurant
Beach
Game room
Babysitting
Car park
Wifi
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Fence around pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Billiards
Table tennis
Board games / puzzles
Video game console
Books, DVDs, music for children
Highchairs available
Strollers
Airport transportation
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Safe
Seating area
Separate living room
Iron
Private bathrooms
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
12Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
1 Veivers Rd PO Box 40, Palm Cove, Queensland 4879 Australia
Getting there
Rental CarsSee all Palm Cove car hire
1271Reviews24Q+A100Room tips
Reviews
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This is our second time in 12 months coming up to Alamanda, the first time last year was awesome, we were given welcome drinks and a bottle of bubbles and beautiful fruit platter in our room! The amazing staff helped us with our bags, and our room was made up every day, the service then was fantastic. Sadly we arrived 4 days ago and honestly at check in it was absolutely the opposite to our previous experience. Considering the amount of money I have paid per night ($1400) I found this to be dumbfounding! I asked if someone could help with our bags as my mum has osteoporosis and the check in guy just pretended not to have heard me. There was absolutely NO welcome except for the run of the mill key issuing. There is no longer a daily housekeeping service which is pretty unacceptable when you pay this much! I don’t know how this place is ranked in the Top 5 hotels in Australia! There’s NO way!!! I won’t ever stay here again, actually looking forward to checking out tomorrow. One positive, the views are nice!…
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Alamanda resort is magic. NuNu beach side restaurant is in my top 5 dining experiences - and coming from Melbourne that is high praise. Expensive but you can see why ! Amazing presentation, flavours, textures and enjoyment. Brilliant staff. Just wanted also to say a big thank you to Kay working on the front desk. Kay was wonderful front of house - making us feel so welcome on day one, when we were totally disorientated on arrival, not having stayed at Alamanda or been to PC before. Our flat was rented through an agent as it turned out, but Kay still showed us around the complex and allowed us to change out of our city gear into holiday clothes, awaiting arrival of other quests in our Group. All through our week’s stay Kay was at hand to help out with Ice or show us where to go etc. Nothing too much trouble. I am in the service business so value good staff and you certainly have a great team player on your books with Kay ! Excellent out door BBQ for cooking up local seafood delights. All the best – oh yes we loved Alamanda resort and will definitely be back.…
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Pool or beach view
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Helpful
This is a beautiful resort right in Palm Cove. It is in a private setting but close to cafes and restaurants and the beach. There are three pools; a family pool, a children’s pool and an adults’ pool so a good choice depending on circumstances. We had a relaxing treatment in the day spa with a private pool afterwards which was very special. The staff could not have been more helpful.
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Response from Al Amanda, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 4 weeks ago
Dear 529annei, Thank you for your kind review. We are delighted to hear you had a great time! Looking forward to welcoming you in the near future :) Best regards, Dan Front Office Manager
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Our extended family of 17 travelled to Palm Cove last weekend to celebrate some special family events. The team at Alamanda Palm Cove were so considerate and helpful during our planning and while we were there. They ensured our rooms were next door to each other and helped us with some of the logistics of travelling in such a large group. The rooms were beautifully appointed with magnificent views. Lots of stairs - but this helps counter all the food and drink we enjoyed at the cafes and restaurants in Palm Cove. The kids loved the pool and being able to get games from reception. Thanks team!
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Date of stay: May 2022
Location
Service
Sleep Quality
Helpful
Response from Al Amanda, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 4 weeks ago
Dear 208fionad, Thank you for your kind words. We are delighted to hear you had a great time! Looking forward to welcoming you in the near future :) Best regards, Dan Front Office Manager
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From the welcoming drinks at the start of our visit, service was simply first class. The staff were simply brilliant and couldn't do enough for us. We had a two bedroom apartment, it was clean fresh and very well appointed . The facilities were excellent and we used all three pools. The jacuzzi and the BBQ. Location is excellent , right on the beach front. We had 6 nights here and loved it,. We will come back for longer next time
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Date of stay: April 2022Trip type: Travelled with family
Helpful
Response from Al Amanda, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 4 weeks ago
Dear Powerwon, Thank you for your kind words! We are delighted to hear you had a good time :) Looking forward to welcoming you for a longer time soon! Best regards, Daniel Front Office Manager
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We enjoyed a 7 night family stay in a 2 Bedroom Beach Front Apartment. The big advantage of staying here is the absolute beach front location, not even a street to cross, just beautiful palm trees straight out to the beach - it is paradise! Paying the extra for a beachfront apartment suited us perfectly, as we spent many hours sitting on our balcony just enjoying the view and serenity of the fabulous surrounds. The 2 pools in the middle of the resort were also quite busy/noisy with many young families/kids. Fortunately, the adults only pool is available at the front which our older teenagers were also able to enjoy. Our overall pros: - 5 star location - well maintained and immaculate gardens and surrounds - welcome drink on arrival - complimentary sparkling wine for our anniversary celebration - adults only pool option - high standard of apartment style accommodation, fully self contained and spacious - morning Yoga options which were fabulous - good WiFi; apartment specific with own modem Our overall cons: Unfortunately, for our family, we experienced some issues that were a big disappointment, especially for the significant amount of money we paid and when compared with other 5 star properties we have stayed at. - strict cancellation policy, requiring full prepayment 2 weeks in advance. Despite contacting Alamanda via phone and email when paying more than 2 weeks in advance via bank transfer, our credit card was still also debited in error for the full amount. - bedding configuration had not been made up as requested in our booking, had to change rooms on arrival. - no servicing on the first and second last day of our stay. Inconsistent information from staff regarding this, depending on who we spoke in reception we were told there was an extra charge for daily servicing, others said it was included. - games room closed for maintenance - very limited poolside and room service menu - no gym - smoking is allowed on balconies which flows across to other apartments - despite having 3 pool options, the main 2 aren't very large and lounges fill up quickly. - sustainability or environmental perspective lacking; no labelled recycling options or option to re-use/keep towels. - very difficult to contact on site NuNu restaurant by phone, as they were short staffed and so busy (no answer) even for reception staff trying to help with dietary requirements on arrival. Have to do online or visit in person to sort bookings out. - not that it was a big issue for us, but it is something to be aware of.... 4 out of our 7 nights there were weddings and a milestone birthday celebration with beachfront dining, music, partying and cheering. The 18th on the Sunday night was the loudest but finished the earliest.…
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Al Amanda, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 4 weeks ago
Hi Lozzie, Thank you for your review. We are delighted to hear you enjoyed your stay! In regards to the negative impacts to your stay: - Yes, Palm Cove was a bit chaotic over the month of April. Most restaurants and tour operators were understaffed and unable to keep up with the demand. - Our games room and gym are currently closed for refurbishment, but we can provide day passes for a fully equipped gym in Palm Cove, perhaps we did not communicate regarding this one. Hopefully, we can welcome you at another time and tick all the boxes you mentioned! Best regards, Daniel Front Office Manager
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We had a great time at the Alamanda. From the welcome drink on arrival to the beautiful rooms and gorgeous tropical gardens, everything contributed to a relaxing and enjoyable stay. The staff were friendly and accommodating and the resort is in a perfect spot. We had a lovely room with a view of the beach and courtyard and our friends were upgraded to a balcony beach room. The suite was well appointed with plenty of room. Nice to have the option of an adult only pool. It was a ‘0’ birthday for me ( thanks for the complementary champagne!) and I was so happy we chose the Alamanda. Will definitely stay again.
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Date of stay: March 2022
Value
Location
Service
Room Tip: Rooms with beach views are fantastic.
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Helpful
Response from Al Amanda, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 8 Apr 2022
Dear 720nikkia, Thank you for the lovely review! The complimentary welcome drink is definitely the right way to start a holiday! We appreciate the shoutout on our gardens and staff members. Your kind words keep us motivated to do better. We hope you have had a splendid birthday with your friends at Alamanda Palm Cove! We look forward to having you back here again! Kind Regards, Kaye Tan Acting Assistant Front Office Manager
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We had a wonderful 7 night stay in a beach front apartment. Staff were very welcoming on arrival, location is right on the beach. Friendly staff and always willing to go above and beyond! Highly recommended!
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Date of stay: February 2022
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Thomas Kelly, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 22 Mar 2022
Dear Nat26x, Thansk for the lovely review. How good are the beachfront apartments!? Also thank you for the lovely shoutout to the staff - it really motivates us to keep up the great work. Look forward to your return. Kind Regards Tom Kelly Front Office Manager
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We booked a ground floor apartment leading straight to the pool area. Lovely ocean views. Beds were so comfy. Unit was very well stocked. The resort had 3 pools with one dedicated to adults only. Nice BBQ area. Beautiful landscaped tropical gardens. Right on the beach and such a great location. Highly recommended and will definitely be back.
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Date of stay: March 2022
Value
Rooms
Helpful
Response from Thomas Kelly, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 22 Mar 2022
Dear Wen2go, Thanks for the great and informative review. Its always lovely to receive such great feedback. Cant wait for your return - see you soon. Kind regards Tom Kelly Front Office Manager
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+1
My partner and I had the best time at Alamanda, rooms were generously sized, clean and staff were very attentive to our needs. We didn’t want to leave!! In my opinion, Alamanda has the best location and beach views in all of Palm cove.
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Date of stay: February 2022Trip type: Travelled as a couple
Helpful
Response from Thomas Kelly, Guest Services / Front Office at Alamanda Palm Cove by Lancemore
Responded 10 Mar 2022
Dear Kellyanne141, Thanks for the great review and so glad to read you didnt want to leave. It really is a magical location. Cant wait to welcome you back again soon. Kind regards, Tom Kelly Front Office Manager
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PRICE RANGE
USD 406 - USD 632 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
angsana great barrier reef hotel palm cove, angsana resort palm cove, angsana hotel palm cove
FORMERLY KNOWN AS
Angsana Great Barrier Reef
LOCATION
AustraliaQueenslandCairns RegionPalm Cove
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Alamanda Palm Cove by Lancemore
Which popular attractions are close to Alamanda Palm Cove by Lancemore?
Nearby attractions include SHAK Clothing (0.1 km) and SHAK Clothing (0.1 km).
What are some of the property amenities at Alamanda Palm Cove by Lancemore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alamanda Palm Cove by Lancemore?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Alamanda Palm Cove by Lancemore?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Alamanda Palm Cove by Lancemore?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Alamanda Palm Cove by Lancemore?
Conveniently located restaurants include Temple of Tastes Restaurant, Kushi Yakitori Bar & Japanese Restaurant, and Vivo Palm Cove.
Are there opportunities to exercise at Alamanda Palm Cove by Lancemore?
Yes, guests have access to a pool and yoga classes during their stay.
Does Alamanda Palm Cove by Lancemore have airport transportation?
Yes, Alamanda Palm Cove by Lancemore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Alamanda Palm Cove by Lancemore located near the city centre?
Yes, it is 0.5 km away from the centre of Palm Cove.
Are any cleaning services offered at Alamanda Palm Cove by Lancemore?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Alamanda Palm Cove by Lancemore have any great views?
Yes, guests often enjoy the ocean view available here.