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4.0
#4 of 8 hotels in Karratha
Location
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Service
Value
Looking for a place to stay in Karratha? Then look no further than Comfort Inn & Suites Karratha, a family-friendly hotel that brings the best of Karratha to your doorstep.
Rooms at Comfort Inn & Suites Karratha offer air conditioning, a refrigerator, and a kitchenette providing exceptional comfort and convenience, and guests can go online with free wifi.
Baggage storage, shops, and a convenience store are some of the conveniences offered at this hotel. A fitness center will also help to make your stay even more special. If you are driving to Comfort Inn & Suites Karratha, free parking is available.
While staying in Karratha, you can check out a popular steakhouse like The Steak Shack, which is serving up some great dishes.
We’re sure you’ll enjoy your stay at Comfort Inn & Suites Karratha as you experience everything Karratha has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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I stayed in an Executive Room at the Comfort Inn for a week for work purposes & it was fantastic! This is by far the best accommodation for those working while in Karratha.
The main room had a double & single lounge, with large flat screen wall-mounted TV. The adjacent kitchen had a six seater dining table and small desk with another seat. There is so much space to spread out and work, its great! The kitchen was well appointed though no dishwasher. The washing machine & dryer were hidden next to the kitchen – would be great to have a clothes drying rack to avoid use of the dryer/chairs . The area was tiled with a huge window allowing plenty of natural light. Two ceiling fans plus split system air conditioner.
The separate bedroom had a huge king size bed – which was comfortable, plenty of pillows & great high quality crisp linen. Bed side tables with lamps and luggage bench made things very comfortable. My biggest compliment was the modern charging stations which were bedside & on the desk – USB/extra power points – perfect for laptops, phones! The bedroom was carpeted but clean. Split system air conditioner plus ceiling fans made it very comfortable.
The ensuite bathroom was reasonable. Provided toiletries are 2x shampoo & conditioners plus 2x bars soap. Two grey face washers, two bath towels, & one each bath mat & hand towel. The water pressure was great but hot water wasn’t very plentiful.
There is so much parking. I didn’t get woken by any street noise despite being on a busy corner (the rooms are set back with a fence). There is a 24-hr service station with ATM across the road, plus fast food & tavern only a few minutes’ walk away (with a small shopping complex being built). I like being out in the suburbs and close the Highway to commute back into town or Dampier. The township is only a 5min drive away (not walkable distance).
I have stayed at many other hotels/apartments in Karratha and will definitely be staying here on my monthly work trips.
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Date of stay: August 2020
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Violet Houkamau, General Manager at Comfort Inn & Suites Karratha
Responded 3 Sept 2020
Hi there, Wow thank you so much for the awesome review. We are happy you liked our amenities. You will be pleased to hear we have purchased and installed new lounges, and furniture to modernise our apartments. For your next visit please let us know on check in that you require a clothes airer. We do have them available on request. Can you please email me the room number you were in as I cannot find you in our system with your profile name. My maintenance manager would like to check the hot water in that room. For future reference I am on call 24/7. If you have any issues next time you stay with us please call me or tell my receptionist so that we can rectify the problem. We hope you had a safe onward journey and we look forward to welcoming you back again in the near future. Kind regards Violet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family stayed in two adjacent units which appeared modern.
There is a fully equipped kitchen and laundry which is useful when on a long road trip as we were.
The room rate is not cheap, particularly when a family of three has to take out two units.
I also found it unsatisfactory that they don't service the rooms daily as one expects in hotels, motels and resorts. We were there for only two days, so not a major inconvenience, but for the high room rate, I don't expect to have to make my own bed and I expect a change in towels.
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Date of stay: July 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My teammates & I frequently stay at the Comfort Inn & Suites Karratha for work. Violet, Shannon, and the rest of the team, always look after us and go above and beyond to accommodate any requests we have. I have stayed at most hotels/motels/camps in Karratha over many years and this is the best yet. It is well priced comparative to the others in Karratha (let's face it, everything in Karratha is expensive). Facilities are modern, clean, and the kitchen has the necessary utensils. Most importantly, I have never had a bad night's sleep here. Beds are very comfortable. Air Conditioning is modern and quiet. Block-out blinds on the windows to stop any light coming in at night (or in the day if you are holidying and can enjoy a sleep in). Keep up the great service ladies. Your efforts are appreciated.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent three nights in a 1 bed unit here and were very happy that we did. The unit was very clean and modern with its own kitchen and laundry. The bed was very comfortable. You also get both airconditioning and ceiling fans. Just like being home. The staff were very pleasant and helpful. Within walking distance to shops and a few options for meals. Highly recommend this property.
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had to stay one night recently to break up a long road trip so booked here and couldn’t have been happier. Really clean and comfortable wood with plenty of space, well appointed, handy location to walk to pub for dinner. The team working there were super helpful too.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hot water lucky to last one shower. No dishwasher. No Foxtel, free to air only. The executive suite is the same as all the others. Not worth the extra $$ for a queen bed. The photos are deceptive. Reviews on booking dot com must be friends. Local kids up and down the street all hours. The price is about $30-$40 too dear.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Violet H, Manager at Comfort Inn & Suites Karratha
Responded 2 July 2020
Hi there, Thank you for your review. I would like to check the room shower, but because I don't have you correct name I cannot see which room you were in. We have never had anyone complain about the hot water not lasting long, but that doesn't mean there is nothing wrong with the hot water system in the room you stayed in. I wish you would have told me about this while you were still in house, so that I could either move you or get the problem fixed. You will be happy to hear we are installing 58 inch smart TVS in all our rooms as I type this reply. Our guests will be able to watch all their favourite Netflix, UTube, Stan movies. We will also be putting in new beds, lounges and dining furniture in the next couple of weeks. Our executive suite has a King bed and the One bedroom suite has a Queen bed so i am not sure what you mean about the extra $$ for a queen bed. If you paid the higher price then you would have been in a King room. Our prices are very competitive with the other hotels in Karratha. For future reference I am on call 24/7. I hope you give us another chance to exceed your expectations. We are very excited about the new refurbishments, and we hope you have the opportunity to see them. Kind Regards Violet Houkamau Manager
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Booked this place because a hotel room wasn't suitable for our family of 4. ( two kids under2). Telephoned on Saturday morning to make sure they had cots but was informed that the reception is closed on the weekend and that it was safer for us to bring our own portacot ( we only have 1). What kind of an establishment is this I thought to myself with no service personnel on duty at the weekend. Anyways we proceeded to bundle our bags kids and portacot into the car and three and a half hours later had to ring for our keys. We collected them from a mystery box outside reception- how odd.
Got to our "suite" and sure enough there were no cots set up. We had to set up our own portacot in the master bedroom and drag the mattress out to the lounge area for the rest of us to sleep on. Not ideal at all for our two month old.
I don't know what the smell was or where it emanated from but it smelled like peroxide. I thought maybe it was because we moved the mattress and it was a cleaning agent used or something...who knows...maybe we should have rang the mystery number again.. We were paranoid the fumes would irritate out kids. My skin was so itchy during the night( sheets and/or dust in the room) . In the morning we all had sore throats and full of mucous - yuck.
Iv read reviews that the place is so clean - not true at all. There was visible mould/mildew between the tiles in the shower. I don't agree with the shower curtain either it's a haven for bacteria- unless it's disposable and thrown away after every check out ( which I very much doubt).
We rang the number again to find out what the latest check out was because we had bottles to sterilise and a long journey ahead of us. We were told that they would get back us- snd you guessed it they didn't.
REALLY BAD CUSTOMER SERVICE or should I say no customer service .
Will never ever return to this grotty place
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Date of stay: May 2015Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Look, this is karratha, so everywhere is expensive. Comfort inn has good rooms, a little dated, but not bad.
Main complaint was that they are not as clean as they could be. The red dust of the NW is everywhere, but there is no excuse for still having it on a tile floor.
Location isn't great. It is a drive away from karrathas central amenities. There is a service station opposite, but this is more of a pain than a convenience as every mine worker on shift drives his ute in thee at all hours and there is the endless "beep beep beep" of reversing warners.
That said, if you are on the non-road side it is fine. Most of the accommodation is booked long-term by companies associated with the resources sector.
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Date of stay: October 2011
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inn suites very comfortable and well equipped, excellent air conditioning which is a necessity! However a few problems we encountered- had to ask for clean towels regularly. The washing machine was very noisy (sounded like it was going to take off haha) the internet was not available the last 2days of stay!
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Date of stay: September 2018Trip type: Travelled as a couple
Room Tip:Â Ask for room inside the parking area rather than road side due to traffic unless want more privacy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is perfect place to rest for a one nighter or a few days. The suites are very clean and the kitchenette has everything you should need. There is a clothes washer and dryer hidden away so as to maximise room space. The bathrooms are always clean and the water pressure is fantastic. It does get a tad wet on floor but if you are aware of it then there really isn't too much worry. I have stayed here a couple of times now and have no hesitation on going back when the need will arise with work.
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Date of stay: February 2018
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â They are all great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bernie H, Manager at Comfort Inn & Suites Karratha
Responded 6 Mar 2018
Hi Carolyn Thank you for your review of our property, I'm glad you enjoyed your stay with us in our self contained apartments we take pride in the way they are presented to our guests, again thank you for your review We look forward to seeing you again. Regards Bernie Harkensee
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Karratha area.
PRICE RANGE
AU$258 - AU$295 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaWestern AustraliaThe PilbaraKarratha
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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