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BEST WESTERN Karratha Central Apartments

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BEST WESTERN Karratha Central Apartments
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172 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Reviewed 1 week ago

Not Flexible wanted to cancel or change booking over 1 month out but both but full refund denied and change of dates based on $300 per night for a crappy room bad value and even worse no flexibility woundn't be so bad if it was $80 per night

Review collected in partnership with Best Western
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Helpful?
Thank 121russellt
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Guest, Once again I apologise for your experience with your online reservation. As I have stated on other sites, you made your booking with an online travel agent, so there was nothing we could do about refunding your reservation. You said you tried to cancel this booking 1 month out, but it was the day of your arrival. I...

Cape Kidnappers, New Zealand
Reviewed 3 weeks ago via mobile

Karratha is a very pleasant, modern town and the BW Karratha just what you need on a road trip, clean, roomy and with everything you need. The A/C is a little noisy but no problem either. The star of our stay was Violet at the front desk, such a truly happy and helpful person. If only there were more people...

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Helpful?
Thank Lonestarbc
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Hi Lonestarbc, Thank you so much for your lovely words. I am happy I was able to provide you with a positive and friendly experience. I apologise for the noise of the air-con. I hope you had a safe onward journey and we look forward to welcoming you back to Karratha should you ever visit our town again. Kind Regards...

Reviewed 24 March 2017 via mobile

The old Best Western is located between very modern new buildings that looks out of place. The friendly staff at reception was very pleasant and chatty. The clean room does its job which has a bigger than expected fridge which was handy to store the little things I bought at the shops. Unfortunately the old powerful aircon units are that...

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Helpful?
Thank Jose N
Perth, Australia
Reviewed 3 March 2017

Overnight stay on business trip so did not get to use many facilities at the venue. Used other locations around town for dinner and breakfast. These billed back to the hotel for payment on checkout which is a good idea.

Review collected in partnership with Best Western
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Helpful?
Thank T5893KWgaryr
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Guest, Thank you for your feedback. I am happy you enjoyed our chargeback system from the local restaurants. I hope you had a safe onward journey, and we look forward to welcoming you back again in the near future. Violet Houkamau Manager

Greater Perth, Australia
Reviewed 1 March 2017 via mobile

Friendly staff and good food. Menu has been recently reduced and some of my favourites have been taken out but you can find good quality food with a nice ambience. I can recommend the Brancott Estate Sauvignon Blanc.

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Helpful?
Thank niculand
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Niculand, Thank you for your feedback. I am happy you enjoyed the meal and wine options our restaurants offer. I will pass on your comments to our staff. I hope you had a safe onward journey and we look forward to welcoming you back again in the near future. Kind Regards Violet Houkamau Manager

Perth, Australia
Reviewed 1 March 2017

Get your employees to be on the same page in regard to responsiveness and communication. From the sublime to the not caring. Response from the company - surprise at us wanting to change pillows; no offer of swapping rooms; if you visit again we'll over 50% off - why would you go back?

Review collected in partnership with this hotel
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Helpful?
Thank kelvin630
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Kelvin, I am so sorry for your experience at our hotel. I have spoken with all my Housekeeping staff about this to ensure it never happens again. I was also in shock to think that a previous guest had hid a needle in one of our new pillows in the wardrobe. I don't think the response you got from...

Geraldton
Reviewed 20 February 2017

After travelling from Katherine NT this was overall the best and relaxing place I stopped in, staff were great, room was excellent and location was spot on. I will recommend this place to my friends and will definitely stay there again.

Review collected in partnership with this hotel
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Helpful?
Thank Peter M
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Peter, Thank you for your lovely words. I am happy we were able to provide you with a relaxing and positive experience. We look forward to welcoming you and your friends back in the near future. I hope you had a safe onward journey. Kind Regards Violet Houkamau Manager

Southern Queensland, Australia
Reviewed 20 February 2017

Nothing but a valued experience. Always our first choice. I stayed here for 8 weeks starting in august 2016, then 3 weeks in December 2016, then two weeks in start of January 2017 and to date 1 week. During my time over the past 6 months I have always found the staff that be helpful and pleasing. Do I need...

Review collected in partnership with this hotel
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Helpful?
Thank shaund616
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Shaun, Thank you so much for your wonderful feedback. It is always a pleasure having you here, you are definitely part of the Best Western Family. We will see you next time you are in our office. Kind Regards Violet Houkamau Manager

Reviewed 15 December 2016 via mobile

So this is one of my usual stays here in Karratha. I believe the place maybe undergoing small renovations slowly due to the downturn in oil and gas over the last few years, but don't let that be a deterrent. The rooms are ample, free wifi, has movie channels on the TV, the upgraded kitchens are great, the older rooms...

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Helpful?
Thank TouringHeli
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Hi TouringHeli, Thanks for your feedback. You are quite right in your observations, we are currently undergoing some renovations slowly but surely. I am happy you liked your room and the free wifi and movie channels. In regards to the pillows, they are all new and there are also spare pillows in the wardrobes. We put the soft pillows on...

Broome, Australia
Reviewed 21 November 2016

I stayed here for 3 nights on a work trip. Room was very clean, good size and staff at the desk were friendly. Room also has a kitchenette area with microwave and tea/coffee making facilities. The motel is in a very central location so very easy to walk to nearby restaurants and the shopping centre. WIFI was a bit slow.

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Helpful?
Thank Levilouicus
bwkcah, Manager at BEST WESTERN Karratha Central Apartments, responded to this review

Dear Levilouicus, Thank you for your feedback. It is always nice to hear what our guests think of our Hotel and I am happy we were able to provide you with a positive experience. I apologise for the WIFI being slow. On the dates you stayed with us our IT team were working on a few issues and I am...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Karratha Central Apartments in Karratha, Western Australia, the gateway to the mighty Pilbara. It is the perfect base for your Pilbara adventure. Situated in the New Town Quarter in the centre of Karratha, the Best Western Karratha Central Apartments is the ideal base for leisure and corporate travellers. Offering 84 fully-serviced rooms, including queen deluxe rooms with kitchenette and 52m2 one bedroom fully self contained apartments. Best Western Karratha Central Apartments offers charge back facilities with leading local restaurants which are all located within walking distance. A swimming pool and BBQ facilities are for guest use and for the corporate traveller wireless internet is available. Free in house movie channels to watch on LCD screens are provided in every room if you wish to kick back in your room. For an enjoyable experience within the centre of Karratha, make a reservation at the Best Western Karratha Central Apartments today! ... more   less 

Additional Information about BEST WESTERN Karratha Central Apartments

Address: 27 Warambie Rd, Karratha, Western Australia 6714, Australia
Region: Australia > Western Australia > The Pilbara > Karratha
Price Range: $179 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Karratha Central Apartments 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Karratha Best Western
BEST WESTERN Karratha Central Apartments
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Karratha Central Apartments staff and other travellers.
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Questions? Get answers from BEST WESTERN Karratha Central Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one with free washing machine in house especially if you are staying for a few days.”
cyberon, 15 Jul 2016 | Read review
“Get a ground floor room”
1958flyer, 18 Jun 2016 | Read review
“Just think about near the road or not”
garyden01, 16 Jun 2016 | Read review
“If you have lots of luggage, ask for room with adjacent car parking.”
thedaisyeffect, 29 Apr 2016 | Read review
“the apartment rooms are my choice”
815hb, 9 Mar 2016 | Read review
5 of 5