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Kununurra’s newest accommodation. Freshwater East Kimberley Apartments offers executive-style self-contained 1, 2 and 3 bedroom apartments as well as Studio rooms with a kitchenette. One & three bedroom apartments also have a unique outdoor shower as well as indoor bathroom. Apartments are spacious with modern fittings and fixtures. Great location opp. Celebrity Tree Park, 5 min from airport and 5 min drive to the CBD. Free Wi-Fi, resort-style pool and guest laundry all set amongst tropical gardens.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Location
19 Victoria Highway, Kununurra, Western Australia 6743 Australia
Freshwater East Kimberley Apartments
327 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Excellent accommodation within walking distance to the town centre. Beautifully maintained grounds, great pool and bbq area. On-site laundry is convenient and free of charge. Complimentary airport pick-up and drop-off and a morning drop off in town is provided.
Our room was a spacious one bedroom apartment which presented very clean and was well equipped with kitchen utensils making it easy to prepare meals. What was really cool was an outdoor shower which had a vantage point over boab trees!
All staff were extremely friendly (front desk, house keeping, grounds people) with nothing ever too much trouble. On our last day we were allowed to stay on and use the pool facilities as we had a later flight, which was greatly appreciated.
Kununurra has spectacular sunsets, and Freshwater is a great place to experience them by the pool! We highly recommend staying here.
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberley Experiences Group, Marketing at Freshwater East Kimberley Apartments
Responded 16 May 2022
Thank you very much for your 5 star view. It always makes our day to review such kind feedback like yours! We hope to host you again one day soon.
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We stayed here recently on two different occasions. The first time was in a studio room & the second time was in a 1 bedroom apartment. Both room options were great & well equip. The rooms were very clean, comfortable & the price for the 1 bedroom apartment (which was huge) was exceptionally reasonable for a Saturday night at short notice. All the staff members we dealt with were genuienlly friendly & very responsive when I emailed requests for airport hotel pick up & drop offs & with any of our requests. I believe this is the best accommodation in Kununurra by far!
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Team, Marketing at Freshwater East Kimberley Apartments
Responded 12 Aug 2021
Thank you Anna-lee, it's always a pleasure to read kind reviews like yours! We are so glad you enjoyed your stay with us (both times!) We look forward to hosting you again soon.
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The apartments are modern, clean and very spacious. I stayed in a 2 bedroom and single bedroom apartment - and found them to be very comfortable and well equipped. The pool area was really nice. There is no restaurant, however there is a great cafe in the caravan park across the road, as well as a restaurant in the hotel next door. It is also only a 2 minute drive into town. It is close to the airport and town and is opposite a lovely park. I would definitely recommend this place when visiting Kununurra.
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Date of stay: October 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Although the actual accommodation at Freshwater can't be faulted, the lack of after-hours hospitality is very surprising indeed and not what one would expect of a 4-star resort.
A few weeks ago in July '24 we spent 2 nights at Freshwater. No complaints about our second one-night stay but our first was truly awful. We arrived at 8.30 pm, having touched down at 8 pm on our flight from Perth which was the only one for that day. Management knew we would be arriving at that time but did not deem it necessary to be on site it seems. Instead, we were greeted by an empty reception desk and closed door displaying a phone number to be rung so that we could access a safe box harbouring the key to our accommodation. A more unfriendly arrival is hard to imagine.
It gets dark early in the Kimberely and the reception area was poorly illuminated so I could barely read the phone number which we duly rang. We were then told that a code had been sent by SMS to one of our mobile phones which we hadn't yet noticed of course due to all the noise in and around the airport. Fortunately my booklight was handy so we managed to retrieve the key. Then to find our villa! The numbering system is truly bizarre at Freshwater but after about 20 minutes of stumbling around in the dark, we eventually located our villa which to our surprise was an upstairs one! No lift was in evidence and there was not a soul about to help either so we heaved our cases upstairs and collapsed on the bed. My husband underwent open heart surgery in August '23 so this was a scary situation for him.
But we couldn't rest for too long as the taxi driver had told us to hurry if we wanted to buy dinner next door at Kimberley Grande, there being no food of any description at Freshwater at any time of the day or night. When we turned up at Kimberley Grande well after 9pm I guess, we were informed that the kitchen was closed! So dinner that night was a couple of packets of potato crisps🫤. Not much nourishment after 'dinner' on Air North consisting of 2 sandwiches each.
This was such a dystopian experience and I can't recall anything quite like it happening before on any of our travels. I appreciate that there are staff shortages nowadays but surely, if reception can't be kept open and all food outlets are closed, there should at least be adequate illumination, a downstairs villa assigned and a microwavable dinner in the fridge. Otherwise the cries we hear from tourist operators to not forget the East Kimberley may start falling on deaf ears.
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Date of stay: July 2024
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Trip type: Travelled as a couple
Room Tip:Try to avoid arriving after 6 pm as reception is only open until 6 pm even thought this is a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
“The staff are super friendly and helpful” After checking out in the morning my wife and I left our luggages in the hotel and joined the Ord River Cruise. At 5.30pm we back to the hotel. Georgette was so nice and helpful offered us to take a shower gave us towels prior to our flight and she also gave us a free airport transfer. The accommodation is very clean and well looked after. The pool is spectacular. I would highly recommend this accommodation and will be back to stay here again.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freshwater East Kimberley Apartments, Marketing at Freshwater East Kimberley Apartments
Responded 17 Feb 2021
Thanks for your five-star review – we’ll be sure to pass it on to Georgette. We do always try to ensure our guests are comfortable, even after they have checked out. Hope you to see you again one day.
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We arrived in Kununurra at dusk without a booking during the busy season and were lucky enough to arrive at the apartment complex just before reception closed. We had a super comfortable studio with a flat screen TV, good bathroom with nice toiletries, well-equipped kitchenette, small lounge and a comfortable bed. There’s also a nice pool area in the complex and there were pool towels supplied in our studio. The apartment complex is just a short drive out of town which is probably a good thing! Although we had a great stay and the service from the reception staff was excellent, we felt that it was very expensive and not good value for money.
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Freshwater Apartments has to get 5 stars from me, all that one could wish for in this part of the world. They are well designed, well made with high quality appointments, quiet, spotlessly clean and the staff are pleasant and well trained and helpful . Can't waite to get back!
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Team, Marketing at Freshwater East Kimberley Apartments
Responded 21 June 2021
Thank you so much for your 5 star review - we feel very humbled to read this! We look forward to welcoming you back!
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By far the best Accommodation there is in Kununurra. As for Maddy In Reception , I'm not to sure of her role their but one of the most helpful persons you could ever wish for. Also the staff in reception where jsut as nice and helpful. She pick us up from the Hotel Kununurra even know its not on the transfers pickups , she had our room ready to move into at 10am which was just great given we had Groceries with cold staff. The Room was great and so was the Resort itself. Would I recommend to stay her and the answer is yes yes and yes. The only thing we found was the pool required some pool Umberlla's
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberley Experiences Group, Marketing at Freshwater East Kimberley Apartments
Responded 15 Nov 2021
Hi James, thank you very much for taking the time to leave us this lovely review. We are very proud to have Maddy on our team, she is such a hard-worker and always makes guest's comfort and satisfaction is the highest priority. We will be sure to pass on your kind words to her. Thanks for staying with us. We looking forward to your next visit!
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The staff were very friendly and helpful. It is quite a large complex but not noisy. It seems some chalets are on long terms lets or occupied by people working in the area. Our chalet was spacious, clean, well equipped and very comfortable. The pool and BBQ area were nice. There is no restaurant on site but you can walk next door or drive a couple of minutes to the town centre. We would definitely return.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a great base to explore the Kununurra area from. We had a 2 bedroom apartment towards the back of the complex overlooking the lush grounds and pool area. We stayed for 8 nights and with a deal only paid for 6. Very happy with our accommodation - beds were comfy kitchen facilities more than adequate. We used the bbq near the pool a couple of nights too. No restaurant on site but a great cafe for breakfast and lunch is directly across the road called Spilled the Beans, out the back gate - turn left then right (by car) the Ivanhoe cafe is a couple of minutes drive away. For dinner the Kimberley Grande is next door or the Pump House is a five minute drive up the road. Good value for money.
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Date of stay: June 2020
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freshwater East Kimberley Apartments, Marketing at Freshwater East Kimberley Apartments
Responded 17 Feb 2021
Thank you, Karen for this lovely review. We are happy to hear you enjoyed your time with us and get to take advantage of our ‘Stay & Pay’ promotion. One of our favourite things to do is BBQing by the pool as the sun sets over Kununurra. Look forward to seeing you in the East Kimberley again one day.
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From memory, I think they do have BBQ's, I didn't use them. I think they are electric. You can always send them an email with any questions you have. They are very nice apartments. We stayed in a one bedroom apartment, which was very clean and modern. It had a fully equipped kitchen and large lounge room. When you walk out of the gate, if you go to the left next door to other apartments, there is a café and a restaurant which serves food for breakfast and dinner. Freshwater do not have a café or breakfast. They are self-contained apartments.
Hi Stephanie,
Thanks for your enquiry. The One bedroom apartments have a queen size bed and the studio apartments have a King Split bed. This is the hotel standard bedding that can be zipped together to form a king or separated into two single beds. We do have a couple of One bedroom apartments with a king split bed in them so if you'd like a little more room and also a king bed then please mention this when making your booking and we'll see what we can do. Thanks again for getting in touch. Best Regards, Ebony
Hi Lyn, Thanks for getting in touch. We are just 1km from the main town centre which includes a Coles supermarket, IGA and Saturday morning markets. There is a restaurant directly next door to us and you also receive a 10% discount card at the Pumphouse Bar and Restaurant which is 1km in the opposite direction and on the waterfront. From April we will be operating a town transfer once or twice daily so you could easily walk into town and we could pick you up with your groceries if that helps. Best Regards, Ebony
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