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Grand Bahia Principe El Portillo

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5,343 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe El Portillo
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Showing 2,577: English reviews
Toronto
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 July 2013

We visited el Portillo from June 23rd to June 30th, 2013 and had a great time. It was our second time in Dominican Republic. Samana is beautiful and definitely is a place to visit and enjoy numerous times. Resort was very nice and amazed with gorgeous landscape. Service was great - all employees were very friendly and helpful. Beach was... More 

Helpful?
3 Thank Dina_2001
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking the time out to communicate the impressions of your vacation with our Tripadvisor community. We would like to think we are not a smaller hotel, we are a family hotel and we do everything possible to make feel our guests like part of this great family. In the name of... More 

Bobcaygeon, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 July 2013

My husband and I had a wonderful holiday at GPB El Portillo. This resort is consistent overall with the Bahia Principe brand, this is our fourth holiday with GBP. My review is brief, much of our experiences are the same as other travellers - great! The food is quite good, the bar drinks overall are good with one exception -... More 

Helpful?
6 Thank Crisatthelake
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear guest, On behalf of our General Manager and all Team Members at Gran Bahia Principe El Portillo we thank you for you valuable comments and we hope to have the pleasure of welcoming you again in the near future. Bahia Principe Hotels & Resorts for your summer holidays in Samana Kisha Rodríguez Then Grand Bahia Principe El Portillo More 

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2013

We were first time in DR . The hotel was recommended to me by my Manager who went there around 3 weeks before. We came at the end of June . After the flight we landed in Samana. There's about 45 minuts drive by bus from the Airport to the Hotel , but we could admire the beautiful scenery and... More 

Helpful?
3 Thank Agnes K
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your nice words about your recent stay at Grand Baha Principe El Portillo. We are really glad that you have enjoyed our hotel, and service. Our team is so happy to read all your nice comments about them and about their work. We hope to welcome you back again next time to make... More 

Montreal
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 July 2013

Review’s perspective : Long but complete review based on objective facts and considerable traveler’s experience. I will try to describe the whole experience point by point. (Please considerate I am a French speaker) Overall Travel Vision : ‘’You have what you pay for’’. I always consider that this is a CARRIBEAN experience…. Paid Price – Taxes = Remaining $$$ for... More 

Helpful?
5 Thank Kevin C
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the... More 

Whitby, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 July 2013

We just returned from El Portillo, having visited June 24 to July 1.Our last visit was in March of 2010. We stayed in a junior suite. We had a great time and I recommend this hotel. Food: the food was great and lots of it, we only did one a la carte as the buffet was very good! Service: Excellent!... More 

Helpful?
4 Thank QuigsWhitby_Canada
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are greatly appreciating your comments. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. Bahia Principe Hotels & Resorts, all-inclusive hotels in Samana Kisha Rodríguez Then Grand Bahia Principe El Portillo More 

Spruce Grove, Canada
Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 2 July 2013

As the second review of Gran Bahia Principe El Portillo, this represents the second week of our two week visit, Dec 29/12 to Jan 12/13. Our first week was in building 11 and our second week was in building 5. We had originally asked for a building close to the front, say 3, 5 or 7, since we were travelling... More 

Helpful?
Thank HappycampersCanada
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2013

Some friends, family and myself came here for spring break and had a fantastic time. The staff was incredible like Ariel, Daviel, Leiny and Amilka and they really made us feel right at home. We even got a chance to meet and take pictures with a popular Latin artist who stayed there! The food was exquisite, my favorites were the... More 

Helpful?
2 Thank Tiff M
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take... More 

montreal
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 July 2013

Stayed here from june 22-june 29. Check in at 8:00 p.m. Nice and smooth we were given a junior suite in building 9. They charge $4 aday for a safe (first time i paid for a safe at a bahia resort) Room nice very similar to other bahia resorts, remember to keep patio door locked or air conditioner does not... More 

Helpful?
3 Thank sillyguy
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We cannot tell you how glad we are to know that you liked our facilities, rooms and Restaurant services. We feel very proud to learn that once again we reached our goal, exceed our guests satisfaction. Thank you so much for share this wonderful experience with Trip Advisor and it will be a pleasure to can host you... More 

Palmela, Portugal
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 July 2013

Because as higher rate, as more people will be travelling over there, and will loose the essence of Samaná. It's a wonderfull beach, small hotel (compared with Punta Cana), all close together, no need for trains to go around the hotel, the beach is just amazing, similar to Isla Saona in Punta Cana, but can spend there all days you... More 

Helpful?
2 Thank JorgeSous
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking the time out to communicate the impressions of your vacation with our Tripadvisor community. We would like to think we are not a smaller hotel, we are a family hotel and we do everything possible to make feel our guests like part of this great family. In the name of... More 

London
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 26 June 2013

Booked about two weeks before departure and got a great bargain with Thomson holidays (UK). This is our second visit to Dominican Republic - both times to Samana - last time staying at the GBP near Samana town.We have travelled quite a bit in the Caribbean - Jamaica, Cayman Islands, Cuba, Virgin Islands, Tobago, Trinidad, Puerto Rico and used to... More 

Helpful?
13 Thank johnnyholliday
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for taking your time to write this nice review about our hotel! We are really happy that you have enjoy your holiday in El Portillo and at Grand Bahia Principe El Portillo. We are really glad to see that you have enjoyed every minute with us, we work hard to succeed our guest needs... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $191 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Dominican Republic - Samana
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#7 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
679 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had the Royal Golden Suits (in section 7 close to lobby) Not a far walk to everything. Very quiet.”
 of 5 bubbles 439steved439, 29 Nov 2016 | Read review
“2nd or 3rd floor incase it floods”
 of 5 bubbles darrenandgillian, 24 Nov 2016 | Read review
“Jr suites are perfect”
 of 5 bubbles girardnancy, 21 Nov 2016 | Read review
“Building 26 has the best rooms, 12 has a nice quiet pool beside it. They are the two farthest rooms but the resorts not big.”
  • Window from bedroom to bathroom.
 of 5 bubbles 139maryanneh, 14 Nov 2016 | Read review
“we were at 4201 and 4202 between lobby and beach very good short walk”
 of 5 bubbles rossita, 14 Nov 2016 | Read review
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