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Grand Bahia Principe El Portillo

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5,470 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe El Portillo
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Showing 2,648: English reviews
Mississauga, Canada
Reviewed 6 days ago NEW

We visited the Grand Bahia Principe El Portillo the first week in January 2017. We travel quite often and have been to several resorts throughout the Caribbean. It was our first time staying in this resort and we had our room in Villa 25. The resort is very, very clean. The food was very good, we tried the specialty restaurants...

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Helpful?
2Thank Phil S
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities, and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the...

Braga, Portugal
Reviewed 6 days ago NEWvia mobile

Very good hotel based in one of the most beautiful beaches of Dominican Republic. Nice food, nice pool, amazing landscape, hot sea water, very good place to buzz. This hotel is ideal to go with family, the animation team is amazing, always happy and creating funny situations. One week is not enough, the time runs very fast!!! I will be...

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Helpful?
3Thank MFApolinario
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome...

Cornwall, Ontario
Reviewed 6 days ago NEWvia mobile

Highly recommend this resort. Fabulous beach, walk for miles. Safe, and very picturesque. A la Cartes were all amazing. And staff accommodating. I had absolutely no issues with anything at this resort. About 50 minutes from airport. Nice ride. You should go!

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Helpful?
2Thank KDesrosiers2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take...

Reviewed 6 days ago NEW

My boyfriend and I had a wonderful vacation over the Christmas Holidays at El Portillo. The room was nice and clean. It was not a large room but the bathroom was a decent size and the room was spotless which is what I think is most important. The beach was very nice. It is a long, natural beach that is...

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Helpful?
2Thank 1000islandgirlx
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome...

Toronto
Reviewed 1 week ago

This is our 4th trip to the DR. First time in Samana. -food the BEST out all four DR resorts we have tried -we upgraded to Junior Suite superior and it was so spacious. Yes a bit dated, but VERY clean! We stayed on the 3rd floor of Building 26. So quiet. Loved it. -ate at all four a la...

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Helpful?
3Thank susan658
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services....

Reviewed 1 week ago

25 years ago I was in Las terrenas a place called Cacao Beach, which was a paradise and I visited this place 5 times. After many years this was the first time in this area. It was a nice experience, to have a beach with few people.

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Helpful?
Thank Guljit K
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear friend, Thank you for taking the time to give us such a good review of your recent stay at las terrenas in our Tripadvisor web, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome you in our hotel soon in the near future whenever you are planning...

Bradford West Gwillimbury, Canada
Reviewed 1 week ago

Second trip to this place love it! Can't go wrong here, the staff work very hard to keep the place clean, service with a smile and the food is great. Love how organized they are, room keys and bracelets are handed out on the bus and we got our bags delivered to our room right away. Wish they would take...

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Helpful?
1Thank creativechris2016
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for taking your time to write this nice review about our hotel! We are really happy that you have enjoy your holiday in El Portillo and at Grand Bahia Principe El Portillo. We are really glad to see that you have enjoyed every minute with us, we work hard to succeed our guest needs...

Mississauga, Canada
Reviewed 1 week ago

Arrived from Toronto on January 1st. Stayed for a week with my wife and I and 4 kids aged 24, 24, 23 and 20! The review represent this resort very well. The place is immaculate, the food is great and we had a fantastic time. We flew into Samana, it is a 25 minute bus ride through the beautiful countryside....

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Helpful?
8Thank Rompin R
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for taking your time to write this nice review about our hotel! We are really happy that you have enjoy your holiday in El Portillo and at Grand Bahia Principe El Portillo. We are really glad to see that you have enjoyed every minute with us, we work hard to succeed our guest needs...

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

We spent Christmas week at the Gran Bahia Principe El Portillo, a family of 5, the kids are 10, 10 and 12. It was great for the week's holiday, and the only thing I wish I'd been prepared for was the 4+hour transfer from Puerto Plata!! It took a good hour to get through the airport, with the whole plane...

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Helpful?
4Thank alison b
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities, and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the...

Alma, Quebec, Canada
Reviewed 1 week ago via mobile

First am not fan all inclusive tip hotel, also when I have specified exactly what we need for activity and family to make sure all is doing great .... but Valentin the manager has take over situations to come positively to make us happy First hotel have very great location on the great beach , shallow and no wave, perfect...

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Helpful?
3Thank AlexandreG803
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all we would like to thank you for your nice comments about the Hotel and we hope that you have had a nice trip back home. We really appreciate your comments because we want to be better everyday and work to satisfy our guest needs and we are so happy, because we did it with you....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $187 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Dominican Republic - Samana
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#7 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
749 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a suite closer to the lobby.”
 of 5 bubbles ivandC7772ZI, 21 Jan 2017 | Read review
“We were in the #10 rooms and I found them just a nice walk to the Lobby but my husband has heart issues so he found the walk a bit tireing.”
 of 5 bubbles Ellen-egan, 19 Jan 2017 | Read review
“we were in a suite, very nice.”
 of 5 bubbles bryank702, 18 Jan 2017 | Read review
“If you are near the water park be ready to walk!”
 of 5 bubbles Rauser, 17 Jan 2017 | Read review
“We stayed in Villa 25 and it was less than a 2 min walk to the main building, pool, beach etc.,”
 of 5 bubbles phils586, 17 Jan 2017 | Read review
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