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Grand Bahia Principe El Portillo

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5,347 Reviews from our TripAdvisor Community

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Showing 2,579: English reviews
Reviewed 2 days ago NEW

We traveled to the hotel for a 1 week stat in mid-November - already aware of the fairly long transfer with Thomson (around 3.5 hours for us), we'd mentally prepared and the additional journey time after the flight was well worth it once we arrived at the hotel. Reception is lovely and bright, got allocated our room quickly and had...

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2Thank Dan A
Dartford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Loved this hotel, everything we would have wished for, but you cant odds the weather, we only had 2.5 days of sun on our 14 nights holiday, but hey, you win some you lose some, put it down to experience, Luckily we met a great couple Mark & Ann from the Birmingham area England, thought they said their surname was...

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4Thank Kimmo432
Reviewed 4 days ago NEW

Unfortunately we arrived during the devastation of recent storms and our 3 hour, very scary, transfer journey from the airport highlighted the devastation this country has recently suffered. Unfortunately Thomson holidays and several other companies had failed to advise travellers of this, travel weather sites highlighted some thunderstorms and occasional rain, there was nothing occasional about it! Towns and villages...

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4Thank mrsquasi
Reviewed 4 days ago NEWvia mobile

We had a wonderful time at the grand Bahia celebrating a wedding with friends. The resort was clean and beautiful, the staff was friendly and fun and the food was great. Our maid was a very sweet woman who kept our room very clean. Also huge props to the staff for decorating my room for my birthday. Champagne and fruit...

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2Thank Stirbnichtvormir
Mount Forest, Ont.
Reviewed 1 week ago NEW

Unfortunately, the rain left over from the hurricane last month made our week a very wet one. Every day was cloudy with rain in the morning and afternoon. We did get some sun a couple of days. Luckily we were here with friends, and we played cards in the lobby or went to eat when it was raining. The property...

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6Thank cinderella63
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take...

Comber, Canada
Reviewed 1 week ago NEW

we just arrived home after a wedding to remember. we went with 26 family and friends. firstly- Geraldine... She was by far one of the nicest lady's i've had the pleasure to meet. She took care of everything for us. From the moment we picked the resort up to the moment we walked down the isle :) The food &...

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5Thank steve d
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is a real pleasure to us to get your comment. You can be sure that there is no biggest reward for us than to get a message like yours knowing you are really blissful with the product of our effort to do everything to make your wedding dream reality. We are glad that you have enjoyed your...

Reviewed 1 week ago

Very quiet place for family, friendly staff everywhere :-) Very clear and nice beach, you can walk five km without you meet anybody. Buffet was very rich and taste, a' la carte restaurants were in very good food quality.

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4Thank Ladislav P
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities, and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the...

Reviewed 1 week ago

Everything was amazing.... We had a lovely, relaxing but fun holiday ! The beach is amazing, lovely swimming pools, friendly staff and great food ! Room was spacious and very clean. Long drive from the airport but it was all worth and i would definitely go back there again !

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3Thank Izabela R
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are greatly appreciating your comments. Our goal it is to achieve maximum satisfaction of our guests. We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. Contact us at our email address info.elportillo@bahia-principe.com. Greetings from El Portillo. Enjoy an all-inclusive holiday as a couple with Bahia Principe Hotels...

Bradford West Gwillimbury, Canada
Reviewed 1 week ago

First time to Samana, enjoyed on/off the tarmac; very few flights into this airport, so quick customs check and on we went; 45 minute very scenic bus trip to the hotel with 1 stop on the way; super quick check in, our room was ready for us when we got there; we were in a very small 2 storey building...

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6Thank George C
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome...

Las Terrenas
Reviewed 1 week ago

The Beach is beautiful The food was awsome... very good variety The staff was very fríendly Our concierge Miguel Eliassaint was very helpful and eager to please us The rooms are spacious and very clean

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2Thank Vittoria F

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $191 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Dominican Republic - Samana
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#7 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
683 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had the Royal Golden Suits (in section 7 close to lobby) Not a far walk to everything. Very quiet.”
 of 5 bubbles 439steved439, 29 Nov 2016 | Read review
“2nd or 3rd floor incase it floods”
 of 5 bubbles darrenandgillian, 24 Nov 2016 | Read review
“Jr suites are perfect”
 of 5 bubbles girardnancy, 21 Nov 2016 | Read review
“Building 26 has the best rooms, 12 has a nice quiet pool beside it. They are the two farthest rooms but the resorts not big.”
  • Window from bedroom to bathroom.
 of 5 bubbles 139maryanneh, 14 Nov 2016 | Read review
“we were at 4201 and 4202 between lobby and beach very good short walk”
 of 5 bubbles rossita, 14 Nov 2016 | Read review
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