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Grand Bahia Principe El Portillo

Certificate of Excellence
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Grand Bahia Principe El Portillo
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5,750 Reviews from our TripAdvisor Community

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Showing 2,783: English reviews
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Guelph, Canada
Reviewed yesterday NEW

Stayed at El Portillo April 11-18th 2017 with WestJet Vacations First time travelling to Dominican Republic, as a travel agent I book a lot of Bahia properties - and Samana was on my bucket list. Check In - was quite messy they seemed unorganized from the get-go, I found out regardless if you make a request months in advance for...

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Helpful?
Thank BryyB
Gravesend, United Kingdom
Reviewed 2 days ago NEWvia mobile

Rooms ok, but bathrooms need renewing desperately. Staff very friendly until you have a problem then suddenly they can't understand English. Service ok, drinks a bit hot or miss in the main restaurants, sometimes you get water, alcohol, and coffee other times you can't get one drink. Food is very good in all restaurants, including the main Buffett restaurant. Entertainment...

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Thank glove2222222
Burlington, Canada
Reviewed 3 days ago NEW

Just got back from G/Bahia Principe El Portillo on Tuesday 25th April. 1st time at this chain of resorts. Buffet was good, food got repetitive at the end of the week.Breakfast service for coffee, hot water for tea were very slow & most times cold. Brazilian Restaurant staff Nataly, Victor, Luis provided EXCELLENT service.Food at Brazilian Rest is great tasting...cheers...

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1Thank Michelle G
Worcester
Reviewed 3 days ago NEWvia mobile

We really liked this place. The transfer from puerto plata was a bit of a pain but the resort is very good. Well maintained and clean. Nice splash pad for kids and a beach side pool for sundowners. We got along well with the staff and did not feel compelled to tip too often. In fact the staff were pretty...

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3Thank TeamPB
new brunswick
Reviewed 4 days ago NEW

We wen't there for my daughter wedding. We were a party of 38 persons. Resort is well maintained. A la carte dinner is very hard to get. They never have disponilility unless you are willing to go eat at 9h00-9h30 at night. Not really a good hour for kids. Buffet food is ok but it's redundant. After a week you...

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1Thank lizNewBrunswick
Redbridge ontario Canada
Reviewed 4 days ago NEW

Fantastic in all aspects. The staff are very accommodating and friendly happy people who just want to make you happy. Great rooms. Amazing beach that goes on forever. The buffet is huge and the restaurants are great. The town is only a 10 minute taxi ride. There is never a problem with chairs. This is by far the best beach...

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2Thank Cindy W
Halifax, Canada
Reviewed 4 days ago NEW

I'll start with the few things that irritated me. If theses don't bother you, then this is the right place for you. The "Adults Only" pool was usually full of kids. This was especially irritating, because the quiet area played into my selection of this resort. Consistently terrible drink service at all meals services. No water refills, and drinks would...

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1Thank ScotchBender
Alliston, Canada
Reviewed 6 days ago NEWvia mobile

Stayed April 16 - 23 Nothing negative to say about this resort. It is clean, has great resturants and the grounds and beach are beautiful.. we had no issues at all with any aspect of the resort. We spent a few days in the neighboring town, Las Terrenas. We booked this resort due to it location amd proximity to town....

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2Thank sun4511
Reviewed 1 week ago NEW

A very well-maintained and pretty place. Check-in was quick & easy, and we were escorted to our room in short order. We didn't get into any of the buildings we asked for, but ours (27) was good. The only complaint was that it's by the main road, and you'll hear traffic. It's not a very heavily traveled road, but you'll...

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2Thank cptjoe36
Reviewed 1 week ago via mobile

We came from the uk with 3 boys. We were worried about the distance (9hr flight plus 3.5hr transfer) and although it was a long way it was worth it. A lovely peaceful resort in beautiful surroundings. But better for 2 weeks than just one. The rooms were lovely and kept spotlessly clean. The restaurants have stunning beach views and...

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4Thank PadLuce
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $171 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Dominican Republic - Samana
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#3 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
867 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TIP - don't go to the big Buffet for breakfast, the Brazilian restaurant has a great buffet and its on the beach!”
BryyB, 29 Apr 2017 | Read review
“2nd floor rooms.”
michelleg804, 27 Apr 2017 | Read review
“block five is well situated...not a place to go if you won't a lot of entertainment. Pool is to small”
lizNewBrunswick, 26 Apr 2017 | Read review
“Villa 1, 2, 3 and 4”
CindyW106, 26 Apr 2017 | Read review
“Villa 26 is a long walk from the buffet and beach, but the rooms are excellent and it's very quiet.”
ScotchBender, 26 Apr 2017 | Read review
5 of 5
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