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The White House Quality Bed & Breakfast

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The White House Quality Bed & Breakfast
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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reviewed yesterday NEWvia mobile

Fantastic hotel! Couldn't have asked for anymore. Staff were all excellent and couldn't have been more helpful. Bed was massive and really comfy. Surrounding area is really quiet and peaceful. Breakfast was fresh and delicious. Will definitely be back.

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Helpful?
Thank Louise C
Reviewed 1 week ago via mobile

I am literally disgusted by the service provided by the owner of this so called 'guesthouse'...first of all in the room i found the tv not switching on at all, which i did note when entering my room in the evening, so to not discomfort her, i informed her upon following day at breakfast (which we found an insect in...

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Helpful?
Thank Steve F
Reviewed 1 week ago via mobile

I had booked this hotel to stay at in March on my trip to Birmingham, when I made the reservation I was told it was pay at property. I woke up yesterday to find that the full £88 had been taken from my account for the booking. I decided to call the B&B to check why I had been charged....

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Helpful?
Thank Alex C
Reviewed 4 weeks ago via mobile

Insect (moscito)found in breakfast. (With proof of photos that later showed to owner) Hot water in shower and bathroom doesn't work properly, had to take cold showers. Not enough toilet paper for 5 persons had to ask for more,owner was very rude blaming us that we were taking it out with us (1toilet roll for 5persons) When all this happened...

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1Thank Camren S
Reviewed 6 January 2017 via mobile

Before I start, we didn't even get to stay here. That's how bad their customer service was. We booked through booking.com to get a good deal. We are going to a concert in Birmingham on Friday 13th so I booked a few weeks in advance to make sure it was all sorted before we went. This was part of a...

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1Thank Rebecca M
Staffordshire, England
Reviewed 2 December 2016

I enquired with this place this evening about having breakfast. My father in law has had breakfast here before as a walk in guest and had highly recommended it. We live locally and were looking for somewhere different to have breakfast. I phoned The White House who never answered the phone with the name of their business making me think...

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Helpful?
Thank Bex2g1
ebonybo, Owner at The White House Quality Bed & Breakfast, responded to this review

Firstly, I think you must have contacted the wrong bed and breakfast. As the name implies this is a bed and breakfast, breakfast is for the guests who pay to stay overnight. I don't provide breakfast for people who walk in off the street and I have never offered breakfast only. I don't have the space or tables to offer...

luton
Reviewed 21 November 2016 via mobile

Carolyn the owner was very welcoming and it was literally a 'home from home '. Two lovely dogs but the house did not smell of dogs at all. Room was excellent , clean and tea and coffee facilities were provided . We really had a lovely few days and the two ladies who served breakfast were very helpful and kind...

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Helpful?
Thank oldbean48
ebonybo, Owner at The White House Quality Bed & Breakfast, responded to this review

Thank you so much for your lovely review. We aim to be as helpful and courteous as we can and provide a clean and pleasant atmosphere. Hope to see you again in the future.

Wirral, United Kingdom
Reviewed 18 November 2016

Picked this B&B because of its closeness to Birmingham Airport, needed to be up and out for an early flight, room was clean and warm and had everything you needed, Breakfast was tasty. Only negative check in is not till 5pm.

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Helpful?
Thank carol c
ebonybo, Owner at The White House Quality Bed & Breakfast, responded to this review

Glad you were comfortable and found the bnb clean. The check in times are stated as between 5 and 9pm only because some people think I should be available 24hrs a day and I have to do shopping for the bnb. Having said that if you wanted to arrive earlier you could have requested an early check in time and...

Reviewed 8 July 2016

The White House was a perfect solution for my business travel, since Marston Green is 3' by train from the NEC and the airport. The room was very comfortable and provieded by a very nice covered veranda. Fast wifi connection and a typical english breakfast, matched with the kindness of the host, made my staying very pleasant.

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Helpful?
Thank Alberto C
ebonybo, Owner at The White House Quality Bed & Breakfast, responded to this review

Thank you for your review. It so heart warming to be appreciated. It makes all the hard work worthwhile. Thank you

Evesham, United Kingdom
Reviewed 1 April 2016

Stayed with my two daughters in rooms 2 and 3 on the first floor for our trip to the NEC to see Adele in concert. The girls picked room 2 as they felt the twin beds were slightly further apart. The rooms were well furnished and the beds were very comfortable. The rooms were both clean and tidy. Plenty of...

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Helpful?
Thank Clare L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Quality bed and breakfast 1.5 miles from National Exhibition Centre (NEC) and 2 miles from Birmingham Airport. Holiday and business parking available. Various en-suite rooms include twin, single, double, family, and double suite with whirlpool en-suite also a triple room which is not en-suite but has its own personal shower room. Full English breakfast is included with cereal, fruit and yogs. Walking distance to Marston Green railway station only 1 stop to NEC/Airport and takes 3 mins. Birmingham City centre is 14 mins on the train. Close to amenities but not noisy and not under the flight path. Quiet road opposite local church with large parking area to front and overlooking large private garden at rear. Easy access to motorways M6, M42 and A45. Ideal location for exhibitors showing at the National Exhibition Centre. ... more   less 

Additional Information about The White House Quality Bed & Breakfast

Address: 33 Elmdon Road | Birmingham, Marston Green, Solihull B37 7BU, England
Region: United Kingdom > England > West Midlands > Solihull > Marston Green
Price Range: $128 - $222 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from The White House Quality Bed & Breakfast staff and other travellers.
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Questions? Get answers from The White House Quality Bed & Breakfast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm asked to give a helpful tip. In which case don't go there.”
  • Sorry, words fail me.
  • The bedside lamp light, complete with Del Boy's wallpaper from Mandela House, Peckham.
  • The bedside lamp light
 of 5 bubbles 662bb, 9 Mar 2016 | Read review
“Call them direct and help out a small business.”
 of 5 bubbles 719seana, 6 Mar 2014 | Read review
“Back-facing rooms are very quiet. They're all good, though.”
 of 5 bubbles Nyree13, 18 Nov 2013 | Read review
“There are very few restaurants near but it is only one train stop to new street if you want more variety. We were fine with fish and chips take out and the local tavern food as we did not have a car. There is also an Indian restaurant but we did not eat there so I can't comment on it.”
 of 5 bubbles The_Admiral, 28 Oct 2013 | Read review
“Not really. My room overlooked the well maintained back garden, and was quiet [apart from the aforementioned airport noise]. Not sure whether the rooms at the front of the house might be noisier due to the road, although it didn't appear particularly busy.”
 of 5 bubbles Octoberman, 25 Aug 2013 | Read review
5 of 5