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Ibis Styles Katherine

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Ibis Styles Katherine
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432 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Darwin, Australia
Reviewed 6 days ago NEW

We stayed overnight in a deluxe room on our way back to Darwin. Big, spacious and clean and the bed was very comfortable. We able to sit outside overlooking a garden lawned area, very peaceful. Continental breakfast was included in the price however when we arrived for breakfast (8.30am) there wasn't any juice and very little fruit so ended up...

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Helpful?
Thank amgood2015
Darwin
Reviewed 1 week ago via mobile

Room is a good size, plenty of hot water and good water pressure. The place is old, the fan was really noisy, the place needs work but was clean. I would suggest if you are going to have the outside light on all night then put black out curtains up, when sleeping I found it far too bright. Also I...

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Thank VivaDarwin
Adelaide, Australia
Reviewed 1 week ago via mobile

We stayed there over the Easter break. The office manager was a great help. The rooms are dated but are clean. Staff shortage through out the Easter break was a big problem, not enough staff to man the restaurant or the cleaning activities. The place was busy but the staff shortage made it worse. Rooms only made up update m...

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Helpful?
Thank Damien S
Wyndham, Australia
Reviewed 1 week ago

was charged $50 AND.when we returned didn't really find out why they said it would be credited to our account so far that hasn't happened .The rooms were very clean and comfortable service in the dining room was great

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gilbertm219
Derby, United Kingdom
Reviewed 4 weeks ago

Hotel sits outside of town on a large lot. This is a motel type hotel with accommodation comprising long separate blocks. Reception is small and the staff very friendly. Our room was compact with a smal verandah outside the front. There was 1 queen sized bed and a single bed, a desk, TV, fridge, tea /coffee makings, kettle, wardrobe, ironing...

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Helpful?
Thank Honisoiquimalypense
AllSeasonsKatherine, Manager at Ibis Styles Katherine, responded to this review

Dear guest, thanks for your feedback. We will be taking in consideration your mention about the Restaurant "soul" and will be working on improving the ambiance. Thanks

Darwin, Australia
Reviewed 4 weeks ago

Last two times I have stayed - are a/c not working - TV not working - $147 per night - has to be a bad joke. I asked to change rooms and was given attitude. Having got into a different room finally with things working - they didnt even make my room up the next day. Worse still again when...

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Helpful?
Thank Stephen W
AllSeasonsKatherine, Manager at Ibis Styles Katherine, responded to this review

Dear Stephen, Please allow me to apologize for the inconveniences during your stay, I can assure you that wasn't the staff members intention of not servicing your room on the next day, which I know it has rectified after you mentioned. Once again, please accept my apologies. Regards Vini Belotti

Vancouver, Canada
Reviewed 4 weeks ago

Worn out, seen better days.Pathetic. Sliding glass door loose, lock broken. A/c poorly functioning, With the rain blowing through the cracks in the door. Bugs galore . Breakfast was included, should have passed on that too. We also had to listen to a loud domestic dispute and a drunk crying about being away from home..

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Helpful?
Thank mrsthoughtful
AllSeasonsKatherine, Manager at Ibis Styles Katherine, responded to this review

Dear Sir or Madam, please accept my apologies for the technical issues during your stay, i can assure you that such issues are not a common occurrence and when informed the team can act upon quite quickly. Unfortunately in regards to other guests behaviors while stauing in the hotel i can just apologies on their behalf. Kind Regards Vini Belotti

Brisbane Region, Australia
Reviewed 11 March 2017 via mobile

This was my second stay for a work trip and while it's very basic motel-style accommodation (where you park your car out the front of the room) I have found it to be quite acceptable. I think it's important to remember Katherine is remote, not the big city, so fancy expectations should be left at home. Reception staff (Amy in...

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Helpful?
Thank nickers112
AllSeasonsKatherine, Manager at Ibis Styles Katherine, responded to this review

Hi Nickers112 thank you so much for your feedback, it is very rewarding to see an honesty and well thought feedback. hopefully we see you soon. Regards ibis Team

Reviewed 8 March 2017 via mobile

It's hot and humid, I had just finished driving 6 hours and was looking forward to a good rest. I paid $147 for my room, firstly I walked into an unmade room and almost fell over from the smell. (This alone should have been a warning sign) I understand we all make mistakes, I returned to reception for another room....

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1Thank tarmac t
AllSeasonsKatherine, Manager at Ibis Styles Katherine, responded to this review

Dear Tarmac T, thanks for your feedback, my apologies that our facilities were not up to your expectations. I can assure you that all guest receive equal treatment, no special privileges. Thanks for taking the time to send us your feedback Have a great day

Reviewed 6 March 2017 via mobile

Stopped here for the night on my way to a job. Second time I've stayed here now and I'm less than impressed. Aircon hasn't worked in my room both times, left to swelter in the humid heat. I'm an Accor member so receive complimentary internet access, both time they haven't loaded it to my room. Tried to call reception numerous...

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Helpful?
1Thank Ryan C
AllSeasonsKatherine, Manager at Ibis Styles Katherine, responded to this review

Hi Ryan, thanks for your feedback, We will be investigating the points you made in regards to your services, in specially with the reception not answering the phones or reception been closed before 7 pm, not part of the standard procedure. thanks again for your feedback

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Ibis Styles Katherine

Address: Stuart Highway, Katherine, Northern Territory 0850, Australia (Formerly All Seasons)
Region: Australia > Northern Territory > Top End > Katherine
Price Range: $118 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Katherine 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
All Seasons Katherine Hotel Katherine
Katherine All Seasons
Ibis Styles Katherine Northern Territory
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Styles Katherine staff and other travellers.
1 question
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Greater Melbourne, Australia
8 months ago

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Questions? Get answers from Ibis Styles Katherine staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to book ahead as we were planning on a budget room but none were available so took the deluxe room”
amgood2015, 18 Apr 2017 | Read review
“Just keep on driving avoid this property and |Katherine”
mrsthoughtful, 21 Mar 2017 | Read review
“Ask for a room near to the main complex”
459JohnA, 1 Jan 2017 | Read review
“we chose the cheaper rooms and its like a 5 star motel, maybe even better. Could smell the cleanliness when you walked in.”
deniseclark2016, 3 Jul 2016 | Read review
“Ask for a room that is in the better class accommodatioon”
tripadavisor, 21 Jun 2016 | Read review
5 of 5