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Grand Mercure Nelson Monaco Apartments

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#7 of 42 Hotels in Nelson
Certificate of Excellence
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808 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Nelson Monaco Apartments
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Showing 750: English reviews
Bear, Delaware
Level Contributor
199 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 25 October 2013 via mobile

We stayed for 2 nights during our 2 week New Zealand holiday. The hotel is laid out like an old English cottage town complete with a village green, Hyde Street and a nearby pub. The room itself was a one bedroom apartment with a kitchenette, refrigerator and washer/dryer. The hotel obviously responded to some earlier comments by having screens on... More 

Helpful?
Thank BearTraveler69
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear BearTraveler69 Thank you for your positive comments regarding our friendly and helpful staff. I am delighted to read that the reception team were able to help you with regards to your hat and that my front office manager was able to drop it off at the airport prior to you boarding the plane. I have shared your comments with... More 

Rotorua, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

Just superb setting and excellent staff. We received an upgrade room without asking and loved the space. The orangerie restaurant is a lovely setting. Will definitiely recomend to others. Loved the ducks that came to visit.

Helpful?
1 Thank disappointed653
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear disappointed653 Thank you so much for taking the time to share your wonderful comments on tripadvisor. I am delighted to read that you had such a positive experience with us and that you found the staff to be excellent, the setting superb, that you enjoyed the Orangerie Restaurant and not to mention our very friendly ducks! I am pleased... More 

Napier, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2013

The staff were friendly and helpful right from the get go - happily showing us a couple of rooms that we had to choose from. The rooms were comfortable, well priced and very quiet. This hotel is definately worth a visit.

Helpful?
Thank MsMarg70
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear MsMarg70 We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Tauranga, New Zealand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 October 2013

service was fab,, the apartments really are spacious and well furnished. Love the "village" set, up sadly we were just passing through but will definitely return when down that way. If you want to be in CBD this is NOT for you, this hotel is very close to airport. However there was a local shopping area very close, but you... More 

Helpful?
Thank bayofplentyweddings
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear bayofplentyweddings Thank you for taking the time share your comments regarding your recent stay with us at the Grand Mercure Nelson Monaco. I am glad to read that you enoyed the village feel of the resort and thought the apartments were well furnished. We are situated within walking distance to the nelson airport and en route to the beautiful... More 

Blenheim, New Zealand
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 October 2013

Booked in for two nights, however only ended up staying one. The welcome by staff was excellent and very professional. What we didn't realise was that a conference had been booked in and their last night was that night. They had a bit of a party with music been very loud and going through to about 11pm, on top of... More 

Helpful?
Thank toja69
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear toja69 Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts. I am really happy to read that you found the staff to be welcoming and professional. I am sorry that you were disrupted by our conference guests but glad that you liked the setting and we hope to be... More 

Christchurch, New Zealand
Level Contributor
3 reviews
Reviewed 8 October 2013

Service once again was excellent as were the facilities. Signature lamb dish in the restaurant lived up to the usual high standards. Room was immaculate and spacious, better than some of the hotel units. Back again this week and looking forward to it.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Steve B
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Steve B Thank you for taking the time to share your lovely comments on tripadvisor. I am really pleased to read that you enjoyed your meal in the Orangerie Restaurant, I will definitely pass your comments onto our head chef regarding the lamb dish, I am sure that he will be delighted to hear your comments. I am glad... More 

Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 October 2013 via mobile

We used to live in Nelson and always admired the hotel. Now we are visiting we decided to stay for 3 nights in a 2 bedroom apartment. It was fantastic. We had super friendly staff throughout our stay. The bed was comfortable and each room had its own ensuite, no waiting for a bathroom once our teenage daughter locked herself... More 

Helpful?
Thank Charles B
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Charles B Thank you very much for your wonderful comments on tripadvisor. I am really pleased to read that you enjoyed your stay and found the staff to be friendly. At the Grand Mercure we are constantly striving to provide a superior service experience so your comments are much appreciated and I will be sure to pass these onto... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A quaint handcrafted resort village with a charming hotel & fully furnished one and two bedroom cottages overlooking colorful cottage gardens and a spacious village green. The hotel was voted best in the country by HANZ in 2008. Enjoy the resort's award winning restaurant, health spa, gymnasium and solar heated pool. Monaco has a range of conference & function facilities. Located just 5 minutes from Nelson Airport and 15 from central city on the pretty Waimea Estuary. ... more   less 

Additional Information about Grand Mercure Nelson Monaco Apartments

Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range: $121 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Romantic Hotel in Nelson
#6 Business Hotel in Nelson
#7 Luxury Hotel in Nelson
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Nelson Monaco Apartments staff and other travellers.
2 questions
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7 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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