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Grand Mercure Nelson Monaco Apartments

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#8 of 42 Hotels in Nelson
Certificate of Excellence
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Grand Mercure Nelson Monaco Apartments
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827 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Sydney, Australia
Reviewed 16 January 2014

My wife and I arrived at 8pm after driving from the ferry at Picton and given our room upstairs but we walked in and thought we were back in time as it was for us gloomy and old fashioned with furnishing and no air con. I went to reception who listened and acted immediately by explaining there was no air...

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Helpful?
Thank David S
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear David S We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback. Our Standard Hotel Rooms are our lead in room type and are more suited to those travellers who are only staying for a short time. The One Bedroom Studios are better if...

Brisbane, Australia
Reviewed 16 January 2014

Upon arriving in Nelson after a 5 hour drive you would think any hotel would be a welcoming sight, but we didn't expect the level of charm and sophistication of this hotel, especially at the rate we got ($150 online booking). While the room was small, it made up for it with elegant styling and features like hooks for hanging,...

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Helpful?
Thank SMull2014
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear SMull2014 Wow! What a wonderful review, thank you so much for taking the time to share your fabulous feedback! I am really glad to read that you were able to find such a great deal online and that you found the room to be elegant and well designed with all the required features. I am also pleased to read...

New England
Reviewed 15 January 2014 via mobile

Stayed for three nights. Cute one bedroom apartments. Nice kitchen and laundry. Poor selection of NZ channels only of TV and no DVDs to rent. Tricky parking at night when you return after 9 or 10 to find a spot. Really really crazy wifi policy. That needs to be included this day in age. It was really bad. All the...

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Helpful?
Thank Triplovers1151
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Triplovers1151 Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback and we appreciate your constructive feedback about the TV channels and the internet policy. Our One and Two Bedroom Cottages have DVD players and we have a selection of DVD’s...

Christchurch, New Zealand
Reviewed 11 January 2014

We loved staying here. It felt luxurious. I loved the furnishings and fittings, in character with the complex, so very comfortable. We stayed in a 1 bedroom unit overlooking the village green. It was so quiet, unaware if anyone was next door or not. Used the pool and the gym. The staff were just lovely and friendly. I would highly...

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Helpful?
Thank Mary J
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Mary J Thank you for choosing the Grand Mercure Nelson Monaco for your recent stay in Nelson, I am really pleased to read your glowing review. It is a pleasure to hear that you enjoyed the character of the resort and that it felt luxurious, this is an admirable compliment and I appreciate you recommending us to others. I...

New York City, New York
Reviewed 9 January 2014

We had the studios for the first 3 nights and a 2 bedroom cottage for the last night. Cute accommodation. Comfortable beds and very clean bathrooms. The staffs are super lovely (especially Sharon and Michelle). Very close to the airport (we had to pick up people from the airport and could easily walk there and back). I had a massage...

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Helpful?
Thank Ashley_Sydney
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Ashley_Sydney Thank you for taking the time to share your experience on our tripadvisor page. I am so pleased that you had an enjoyable stay. I will pass your wonderful comments onto the rest of the team, especially Michelle and Sharyn, I am sure that this feedback will serve as an encouragement to all of our staff as we...

Spokane, Washington
Reviewed 3 January 2014

Beautiful accommodations with excellant staffing. Praised this resort as a 4 as there is very little space for storing clothing having to leave clothing in suitcase. Everything else about this resort is a 5+.

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Helpful?
1Thank JAM1109
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear JAM1109, We very much appreciate your comments regarding your recent stay at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback and we appreciate your comments in regards to storage which we will be sure to look into. Thank you again for sharing your experience, and we look forward to welcoming you back...

Oxford, United Kingdom
Reviewed 3 January 2014

We stayed at this establishment over New Year for 2 nights. We found the location pleasing near the airport with good parking and excellent sized beds.The food at the restaurant was excellent with a good selection of wines . Unfortunately the service at the restaurant was not good after making a reservation and being seated we had to wait 20...

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Helpful?
1Thank Kiwibird72
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Kiwibird72, Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts and The Orangerie Restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your...

Singapore
Reviewed 1 January 2014

They lost one of the two reservations (we were lucky to still get the second room in a fully booked season). Breakfast limited in selection and the fruit did not look or taste very fresh. Also the place seems to be too small to accommodate they demand. The buildings look unique and nice, the decoration in the house also. Probably...

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Helpful?
Thank SunriseSki
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear SunriseSki, Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts and The Orangerie Restaurant. I am sorry that your experience did not meet your expectations and there was errors with your reservation; please allow me to express my sincerest apologies. We strive to provide a superior service experience for...

Canberra, Australia
Reviewed 31 December 2013

Good location to visit area around Nelson. Great restaurant on site with good wine list, but do make sure you book in time as restaurant attracts a lot of visitors from outside the hotel ! Hotel itself has nice look on outside but feels a bit dated on inside. Nevertheless large rooms.

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Helpful?
1Thank B-Belgian
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear B-Belgian, Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback and we appreciate your constructive feedback about the standard of the room. Thank you again for sharing your experience, and we hope your next visit will exceed your expectations and...

Dunedin, New Zealand
Reviewed 30 December 2013

If you are undecided, don't go past this place. We stayed 3 nights and enjoyed it all, from the spa, to walks around the grounds and in the surrounding area along the water front, to our dinners at the award winning Orangerie Restaurant on site, to sleeping in comfort. We chose a room, not a studio, so it was a...

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Helpful?
1Thank Stephanie52Hamilton
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Stephanie, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Golf Course
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Grand Mercure Nelson Monaco offers luxury boutique accommodation by the water in Nelson, New Zealand. Located only about five minutes' drive from Nelson Airport and 15 minutes drive to the city centre. Grand Mercure Nelson Monaco offers well-appointed accommodation for up to 215 guests in boutique hotel rooms, along with a range of self-contained apartment accommodation including one-bedroom studios, one-bedroom spa cottages and two-bedroom cottages. ... more   less 

Additional Information about Grand Mercure Nelson Monaco Apartments

Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range: $98 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Romantic Hotel in Nelson
#6 Business Hotel in Nelson
#8 Luxury Hotel in Nelson
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Nelson Monaco Apartments staff and other travellers.
3 questions
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1 month ago
Auckland, New Zealand

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Questions? Get answers from Grand Mercure Nelson Monaco Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very near the Nelson airport”
 of 5 bubbles KY28, 20 Dec 2016 | Read review
“Larger room than i had?”
 of 5 bubbles stephenaH5280RQ, 14 Dec 2016 | Read review
“On the inside row on the Village Green is quiet.”
 of 5 bubbles F4987WBkarenj, 6 Nov 2016 | Read review
“Cottages are fabulous”
 of 5 bubbles susiek486, 22 Oct 2016 | Read review
“Lake facing rooms can see a beautiful sunset”
 of 5 bubbles davidlS3592QB, 4 Oct 2016 | Read review
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