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Grand Mercure Nelson Monaco Apartments

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#8 of 42 Hotels in Nelson
Certificate of Excellence
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824 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Auckland, New Zealand
Reviewed 25 March 2014

We had a fantastic stay at the resort a couple of weeks ago for our company conference. I organised the conference with Hollie and was very happy how everything turned out. The event ran very smoothly and the team was very helpful when we asked for anything. The resort is absolutely beautiful and has a wonderful vibe, I would definitely...

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Helpful?
Thank jen_dnz87
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear jen_dnz87, Thank you very much for your lovely feedback regarding your recent stay at the Grand Mercure Nelson Monaco Apts. I am very pleased that your company conference was a success and everything ran smoothly. I will pass on your feedback to all departments especially Hollie as I am sure your comments will serve as an encouragement to all...

Solihull, England, United Kingdom
Reviewed 25 March 2014

This was unlike anywhere else we stayed in NZ but it had a certain charm. The living room was quite dark but it's supposed to be like a cottage. Little table and chairs on a patio beside a stream and roses round the door - what's not to like? Bedroom was spacious and bathroom was excellent.Washing machine in the kitchen...

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Thank Alexis E
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Alexis E Thank you so much for taking the time to share your lovely comments on our tripadvisor page. It is always such a pleasure to receive positive feedback and we appreciate your constructive feedback regarding the service in the restaurant, I will be following this up with our restaurant manager, I know she will be very disappointed to...

Wallsend, United Kingdom
Reviewed 22 March 2014

We stayed here for two nights as part of a tour group. First impressions were of rows of twee terrace houses that might be found in an English retirement village. This belied th interior of our one bedroom ground floor apartment which could not have been less suited to a retired couple. The whole place was gloomy with light switches...

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Helpful?
Thank Tynes1der
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Tynes1der Thank you for taking the time to write a review on our tripadvisor page and I am very sorry to read that your stay did not meet your expectations, at the Grand Mercure we strive to provide a superior service experience for every customer so it is very disappointing when we read that we have not succeeded. The...

London, United Kingdom
Reviewed 19 March 2014

Grand Mercure Nelson is the least enjoyable Accor hotel I have stayed at for a very long time; it is also one of the worst in terms of value for money. My room was gloomy and dark: deep red wallpaper, dark blue carpet, very low voltage lighting, heavy dark furniture, cracked loo seat and cobwebs in the bathroom, with no...

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Thank Airlineconsultant
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Airlineconsultant Thank you for taking the time to share your feedback on our tripadvisor page and I am very sorry that your recent experience did not meet your expectations. At the Grand Mercure Nelson Monaco we have 4 different room types to suit different traveller’s needs. It sounds like one of the One Bedroom Studios may have been better...

Wellington, New Zealand
Reviewed 15 March 2014

Review collected in partnership with Accorhotels.com
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Thank Southpaw5019
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Reviewed 10 March 2014

We stayed here overnight and possibly didn't research enough beforehand. It was fine, but obviously very wedding-y and a little theme-park like. We stayed in a 2 bedroom villa and upstairs was ok, but downstairs was soooooo dark and felt dingy - part of the style of the decor, but during lovely sunny weather it felt a bit too enclosed...

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Thank Puddingkate
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Puddingkate Thank you very much for taking the time to share your comments regarding your recent stay with us at the Grand Mercure Nelson Monaco. I am sorry that you found the ground floor of the cottage to be a bit dark. Whilst the exposed beams provide character and have a link to Nelson we understand that the English...

Los Angeles, California
Reviewed 7 March 2014 via mobile

Your experience at this "luxury ""grand " apartment will be very dependent on which unit you are lucky enough to be allocated . It can range from light and welcoming if you are places by the " river" to dark and morose if you are on the ground floor near the expressway. The concept of these apartments is based on...

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2Thank Mattpaps
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Mattpaps Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts and my sincerest apologies regarding your disappointing experience. I am following up with our housekeeping and maintenance staff regarding the areas you have bought to our attention. I know they will be extremely disappointed that we delivered anything less...

Northampton, United Kingdom
Reviewed 2 March 2014

This is our second visit to this hotel and it never fails to impress. The staff are very friendly and helpful. This time we had a spacious apartment on the first floor. The kitchenette had everything you would need to "do it yourself", we only used it for breakfasts. The bathroom had a huge shower and a good selection of...

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Thank candt1969
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear candt1969 Thank you for taking the time to share your recent experience with us at the Grand Mercure Nelson Monaco. I am delighted to read that this was your second stay with us and that we continue to impress you, this is fantastic feedback and I will be sharing this with the rest of the team who I know...

Mandurah, Australia
Reviewed 1 March 2014

We stayed here on two separate occasions during a trip around the South Island. The first stay was in one of the hotel rooms in the main reception building. Room 3 is quite small but the bathroom is spacious. The decor is very stylish but is quite dark, which I found a little claustrophobic. Has a small window that opens...

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Thank atholmes
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Deat atholmes Thank you for sharing your recent experience on our tripadvisor page and we appreciate your constructive feedback regarding the standard hotel rooms, you are correct in saying that these rooms are more suited to those people who are staying for one night. At the Grand Mercure Nelson Monaco we have 4 different room types which cater to a...

los angeles
Reviewed 21 February 2014

The hotel looks like an English country village, and is absolutely adorable. We had a two story cottage, with a downstairs kitchen and sitting area and two bedrooms / two bathrooms upstairs. The location is right across from the beach, and you can take a delightful walk along a coastal track. The food at the Orangerie, both breakfast and dinner,...

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Helpful?
Thank mayasl
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear mayasl Thank you for taking the time to share your comments regarding your recent stay with us at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive such wonderful comments. We are located on the Monaco peninsula with easy walkways and the Taste Trail Cycleway on our doorstep. We are truly blessed to be situated...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Golf Course
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Grand Mercure Nelson Monaco offers luxury boutique accommodation by the water in Nelson, New Zealand. Located only about five minutes' drive from Nelson Airport and 15 minutes drive to the city centre. Grand Mercure Nelson Monaco offers well-appointed accommodation for up to 215 guests in boutique hotel rooms, along with a range of self-contained apartment accommodation including one-bedroom studios, one-bedroom spa cottages and two-bedroom cottages. ... more   less 

Additional Information about Grand Mercure Nelson Monaco Apartments

Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range: $107 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Agoda, Travelocity, Hotwire and ACCOR so you can book your Grand Mercure Nelson Monaco Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Business Hotel in Nelson
#6 Romantic Hotel in Nelson
#8 Luxury Hotel in Nelson
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Nelson Monaco Apartments staff and other travellers.
2 questions
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Questions? Get answers from Grand Mercure Nelson Monaco Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very near the Nelson airport”
 of 5 bubbles KY28, 20 Dec 2016 | Read review
“Larger room than i had?”
 of 5 bubbles stephenaH5280RQ, 14 Dec 2016 | Read review
“On the inside row on the Village Green is quiet.”
 of 5 bubbles F4987WBkarenj, 6 Nov 2016 | Read review
“Cottages are fabulous”
 of 5 bubbles susiek486, 22 Oct 2016 | Read review
“Lake facing rooms can see a beautiful sunset”
 of 5 bubbles davidlS3592QB, 4 Oct 2016 | Read review
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