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Comfort Inn Silver Point

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Comfort Inn Silver Point
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25 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Manurewa, New Zealand
1 review
Reviewed 2 October 2016 via mobile

Very baaad hospitality.Customer service was very rude.They put me into a single room while i have booked in to a family of four.Went in she took us to a big massive room.It was ok.Walked in with my babies and my partner.Stoves hasnt been cleaned toilet was very filthy and smelly.Windows knob wasnt working and i could hear very loud noise... More 

Helpful?
Thank Mary C
Level Contributor
11 reviews
4 hotel reviews
Reviewed 29 June 2016

Broken window in the bathroom, smelly room, dirty sink, non-manager managers, broken phone, no internet access. And to top it all off, spiders jumping out at my son when he turned on the shower. This is by far the worst hotel I have ever stayed in in my life -- and that includes hotels in 3rd world countries that were... More 

Helpful?
Thank Stephnie T

Travellers are raving about these Mangere hotels

Tauranga, New Zealand
1 review
Reviewed 2 September 2015

Pros - Free Parking and Shuttle to Airport Cons - Broken Furniture, Heater that doesn't work, towels that are stained and ripped, shower that hasn't been cleaned in a long time along with lifting tiles, stained carpet and curtains.......in general no investment has been made into the rooms since it began its operation sometime in the 1980s...and it appears that... More 

Helpful?
Thank Jammy_Bastard
Alofi
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 February 2014

It is interesting that this review is for the accommodation Silver Oaks that we stayed in, both on arrival and before departing internationally again. Our booking was for Silver Oaks, Perhaps there has been a change of owners, to warrant such a change, or "Comfort Inn" was a misnomer. The website for this establishment rates the property as a 3... More 

Helpful?
2 Thank KeithNiue
Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2013 via mobile

Terrible customer service from the time we got picked up till check in the indian lady was nothing but rude not manager material at all our room was smelly bed was terrible we rang reception and all she could say was i will get someone to come and have a look at rhe room after waiting 40mins of waiting we... More 

Helpful?
1 Thank Abbnabe
Auckland, New Zealand
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 October 2013

Stayed overnight before an early flight. The staff were pleasant enough, and the room was clean and comfortable. However be aware that their shuttle to the airport only runs every half hour - which can still mean an earlier start that you'd like if you have an early flight. I found the property very noise (road noise from a busy... More 

Helpful?
1 Thank RozKiwi
Lake Macquarie, Australia
Level Contributor
80 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 February 2012

5 minutes from the Airport and a reliable shuttle service included in the room price it is a clean tidy 3 1/2 star facility. Staff were friendly . Only comment is rooms could do with a fan over the bed to assist with sleeping on a humid night. Light breakfast was fine.

Helpful?
1 Thank homebythelake
Papamoa
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2011

While the Inn itself was ok - pretty tired but ok for 1 night, our experience with their airport shuttle driver was terrible. He picked us up from Akld Int airport, family of 5, took us about a minute to all jump in. I was standing up in the back trying to buckle in a car seat and then put... More 

Helpful?
2 Thank hkjts
Dunedin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2011

When we arrived I was made to wait while the receptionist finished a cigarette and talking on the telephone. This accommodation looked all right on the outside but inside it was nothing short of substandard. For the price we did not expect luxury but did expect basic cleanliness and everything in working order. The phone was broken, a chair collapsed... More 

Helpful?
2 Thank Dundeb54
Napier, New Zealand
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 February 2011

Stayed overnight when in transist through Auckland Airport. Handy to airport and reasonably priced but well worth considering spending an extra $10 to $15 elsewhere. Manger disinterested in us when we arrived - more interested in continuing conversation with young female and interaction with us limited to giving us room number only. Rooms small and very basic; not overly clean... More 

Helpful?
Thank Jeff55555
SophieAuckland, General Manager at Comfort Inn Silver Point, responded to this review

Thank you for taking the time to provide feedback on your recent stay. We are disappointed to hear that the Manager was not more attentive when you arrived, and we do agree more information should have been provided on check in. We value your feedback and have addressed this with the Manager We do hope you will stay with us... More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking

Additional Information about Comfort Inn Silver Point

Address: 138 McKenzie Road, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $119 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Silver Point 3*
Number of rooms: 35
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Also Known As:
Comfort Inn Silver Point Hotel Mangere
Comfort Inn Mangere
Mangere Comfort Inn
Comfort Inn Silver Point Auckland/Mangere
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you are booked in an "upmarket" room and I'm sure there are such rooms, ask for a room in the 30's well away from the highway nearby.”
 of 5 bubbles KeithNiue, 4 Feb 2014 | Read review
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