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Holiday Inn Auckland Airport

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Holiday Inn Auckland Airport
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784 Reviews from our TripAdvisor Community

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Showing 727: English reviews
Cambridge, United Kingdom
Reviewed 1 January 2016

I had a one night stay with a plane to catch early morning. I arrived to a busy check in and got my room which was some distance from reception. The room was ok with patio doors opening to the garden area - the weather was poor but on a nice day this would have been a good feature. Quality...

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Thank RAS1966
Gloucester, United Kingdom
Reviewed 31 December 2015

Stayed night before a late flight - good spacious comfy clean room for family of 4. Many rooms set around a quadrant with garden and pool in the middle - very pleasant. Restaurant and bar serve nice food. Safe didn't work in our room and though several people came it couldn't be fixed, so they put our stuff in hotel...

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Thank jgbkgb
Canberra, Australia
Reviewed 27 December 2015 via mobile

Stayed here overnight after flying in from Sydney. Friendly staff, clean, comfortable room. Room service was delicious. Only negative point was the extremely soft beds which were very uncomfortable and didnt make for the badly needed restful nights sleep we needed.

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Helpful?
Thank DTornado
IHGCare, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this review

Dear DTornado, Thank you for taking the time to review our property. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, nice rooms and food quality. It seems that we were not able to execute an exemplary stay with regard to the bed condition....

Attadale, Australia
Reviewed 25 December 2015 via mobile

We needed an airport hotel for a family of five and the Holiday Inn was perfect. Good size rooms and reasonable restaurants. Staff were also very friendly and helpful. We also used the conference facilities which were very professionally run. Would use this hotel again.

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Thank Peter B
IHGCare, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this review

Dear Peter B, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

Australia
Reviewed 20 December 2015

I had an enjoyable stay. The check in was seamless . The guy at front desk was friendly and efficient, As an IHG Platinum the hotel had pre checked me in and given me an upgrade. The room was quiet, spacious, clean and well maintained and had a nice garden view. The bed was comfy. The breakfast was good and...

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Thank Steven R
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Steve, Thank you for taking the time to review Holiday Inn Auckland Airport. Great to hear that you loved your stay and as a Platinum IHG Rewards Club Member we thank you for your loyalty. The team and I look forward to welcoming you back next time you visit Auckland. Stay Real, Ryan General Manager

Reviewed 15 December 2015 via mobile

We stayed there our first night in Auckland for just a breather after such a long flight. Hotel itself is really nice. We got upgraded to a suite which was great. It was also early morning when we arrived and we were still allowed to have the complimentary breakfast which was delicious and my daughter ate more than she usually...

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Thank HeshSayed
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Hesh, Thank you for the great review. I am glad you enjoyed your stay and that you appreciated the early check in and other little touches of service, we think they make a big difference especially after a long flight. The airport precinct is not the most exciting area of Auckland but there a few hidden treasures. Please...

Hamilton, New Zealand
Reviewed 14 December 2015

Review collected in partnership with Amoma.com
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Thank X1417QXsandrak
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Reviewed 13 December 2015 via mobile

All staff were very helpful and polite. We stayed one night and found the room very nice with very comfortable beds Very happy with the holiday inn all round. We would recommend this place to anyone looking for a hotel near the airport the big yellow bus was a great and easy transport option to get to the airport too

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Thank R8428WNellens
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to review Holiday Inn Auckland Airport. I am delighted that you enjoyed your stay and I hope you loved the Ed Sheeran concert too. Lots of guests and staff attended the show over that weekend and it sounds like he put on a concert that will long be remembered. Hope to see...

Schweinfurt, Germany
Reviewed 12 December 2015

Stayed one night here, to recover from flight from Germany, before picking up camper van the next day. Only 500m from camper van pickup site. Staff was very courteous and helpful. Breakfast was good. I recommend the eggs benny. Easy trip from airport using the Yellow Bus service (6 NZD). The taxi service the hotel recommends was very good; nice...

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Thank Ohmattyoh
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Matt, Thank you for sharing your review of Holiday Inn Auckland Airport. It's nice to hear that we were able to offer a great place to rest after a long flight. I'm delighted that you were impressed by the service and facilities. I do hope that the remainder of your trip through New Zealand was as enjoyable. See...

Auckland Region, New Zealand
Reviewed 10 December 2015 via mobile

We stayed at Holiday Inn Auckland airport one Sunday evening and attended a concert at a local winery. Long story short, hurt myself badly on the way home. Once I got to my room I called the front desk for a medical review. The duty manager & his 2nd in charge both attend very quickly with ice in hand. They...

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Thank Traceybr1
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Tracey, Thank you for sharing your Holiday Inn Auckland Airport experience. I am sorry to hear that you hurt yourself at the concert. I do hope that you are all better now and that the concert was a fun night out. The team and I look forward to welcoming you back next time there is a show at...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Auckland Airport is located only 4km from Auckland International and Domestic Airport Terminals, set amongst 10 acres of tranquil established gardens, out of flight paths and set back from the road away from traffic – Holiday Inn Auckland Airport is a sub-tropical quiet oasis. The hotel's airport shuttle bus will link you with the hotel in just 5 minutes, so you will soon be relaxing after your flight in one of the well appointed rooms or by the hotel swimming pool. You will be warmly welcomed by genuine people offering authentic New Zealand down-to-earth consistent service in a relaxed and unique environment. The decor features stunning authentic Maori carvings and a huge aquarium backdrop to the reception desk and a centrepiece to the lobby. Holiday Inn Auckland Airport is a non-smoking hotel with plenty of outdoor spaces for those who still like to. The Auckland Airport accommodation offers guests excellent hotel facilities, restaurant dining and access to attractions in and around the greater Auckland. Holiday Inn Auckland Airport is a great choice for families as children eat and sleep for free. The 250 spacious en-suite guest rooms have a contemporary design with a focus on functionality, quiet and comfort. Holiday Inn hallmarks include showers with a massage option shower head, choice of soft or firm pillows and mattress toppers for a great night’s sleep. All rooms have been refurbished. In-room features include;* individually controlled air conditioning,* ensuite bathroom,* flat screen TV,* Sky TV channels,* in-room movies,* workspace/desk,* phone,* iPod docking station radio/alarm,* high speed internet access,* fridge,* complimentary tea/coffee making facilities. The refurbishment at the hotel has been a well constructed, modern design, that has given space back to the guest to relax in. All our standard rooms are 28 sq. m and feature contemporary design with a focus on functionality, quiet and comfort. The guest rooms have been divided equally between Twin rooms with 2 double beds, and King rooms. Our King DELUXE has the added bonus of facing the beautiful centre courtyard gardens. We also have Nine Suites ranging from our Superior Tower Suites and Deluxe Spa Suites to our Super Deluxe Tower Suite. ALL our Suites have Spas. ... more   less 

Additional Information about Holiday Inn Auckland Airport

Address: 2 Ascot Road, Airport Oaks, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $135 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Auckland Airport 4*
Number of rooms: 250
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Also Known As:
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport Mangere
Hotel Style:
#4 Business Hotel in Mangere
#4 Luxury Hotel in Mangere
#4 Romantic Hotel in Mangere
#4 Family Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Auckland Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs, so can't hear people above you”
 of 5 bubbles rodb446, 17 Jan 2017 | Read review
“Rooms in 3 Tower at back are very quiet”
 of 5 bubbles keitha864, 7 Jan 2017 | Read review
“Room tips, The rooms facing the garden, have a table with two chairs on the veranda.”
 of 5 bubbles agatha255, 2 Jan 2017 | Read review
“No tips here... we were on the ground floor, no traffic or airport noise.”
 of 5 bubbles otterpro, 29 Dec 2016 | Read review
“Ask for one at another hotel!”
 of 5 bubbles , 20 Dec 2016 | Read review
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