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Airport Gateway Hotel

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Traveller (61)
Room & Suite (23)
Dining (5)
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Overview
  • Excellent12%
  • Very good20%
  • Average23%
  • Poor14%
  • Terrible31%
yesterday
“quite bad”
2 weeks ago
“Unlikely to come back. ”
Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)
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161 - 165 of 524 reviews
Reviewed 22 October 2015

had to overnight in Auckland to meet connections and probably picked the wrong hotel. shuttle was slow to arrive- waited over 30 mins at 1am....rooms are old and tired. bathroom was outdated but water was hot and pressure good. TV channels were not tuned properly-...More

1  Thank James D
Response from airportgh, Manager at Airport Gateway HotelResponded 23 October 2015

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that...More

Reviewed 22 October 2015

A late night, cold call check in after a harrowing long haul trip. The staff were helpful and understanding dealing with two fuzzy headed people making the check in very easy. The restaurant staff provided us with a delicious meal in room when they were...More

Thank HDHolden1963
Response from airportgh, Manager at Airport Gateway HotelResponded 3 November 2015

Dear Valued Guest, Thank you for your review and your kind words about my team. We all have a passion for service and it is always nice to see that this is recognized. We are very glad to hear that our little touches enhanced your...More

Reviewed 19 October 2015

We were flying to Queenstown - and needed to be at the airport at 6am so opted to stay at Airport Gateway purely because of the convenience, and were delighted: excellent room rate; free parking for the time we were away and free shuttle to...More

Thank AndyBeeNZ
Response from airportgh, Manager at Airport Gateway HotelResponded 20 October 2015

Dear Guest, Thank you for such amazing feedback & for taking the time to share your Gateway experience, we are truly delighted that you enjoyed your stay with us. It is wonderful to hear that you enjoyed the hotel facilities such as free shuttle pick...More

Reviewed 19 October 2015

We had the absolute dis pleasure of staying at this pit. The facility is old and worn out and is a dis grace to be offered up as an entrance to our beautiful country. The staff are very un helpful and un friendly The so...More

Thank davidsnjohnson
Response from airportgh, Manager at Airport Gateway HotelResponded 20 October 2015

Dear Valued Guest Thank you very much for your valuable feedback. I am sorry to hear that your stay was not upto your expectations. We at the hotel try our best to avoid any discomfort. However we make every effort to provide a high degree...More

Reviewed 16 October 2015

As many families do we needed a night to stay on our way from Auckland to Australia. The Airport Gateway provided a good valued option. The staff were very helpful and made it easy for us to store our car for the duration of our...More

Thank Dubjays
Response from airportgh, Manager at Airport Gateway HotelResponded 20 October 2015

Dear Valued guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
USD 83 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 83 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (23)
Dining (5)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
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Mirella899
13 December 2017|
AnswerShow all 7 answers
Response from airportgh | Property representative |
***Free Airport Transfers We have free shuttle transfer service, once you arrive at the airport, please go to the I-Site on the left after exiting customs in the International arrival hall (or baggage carousel area domestic... More
0
Votes
25 August 2017|
AnswerShow all 8 answers
Response from airportgh | Property representative |
***Free Airport Transfers We have free shuttle transfer service, once you arrive at the airport, please go to the I-Site on the left after exiting customs in the International arrival hall (or baggage carousel area domestic... More
0
Votes
JTF622
14 April 2017|
AnswerShow all 2 answers
Response from airportgh | Property representative |
Dear Guest, Yes with one night booking we offer 5 days car park free and after five days charges of $5 per day applies. Regards
0
Votes
Room Tips
"All rooms we have stayed at seem similar, so I think all rooms would be nice."
Read review
"How expensive? I have to select luxury here... How is the reality? Budget style."
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"The family suite was really roomy"
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"Mine was one at the back of the building and, I suspect a renovated one"
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