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Airport Gateway Hotel

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1 room 2 adults 0 children
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Airport Gateway Hotel
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492 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Hastings, New Zealand
Reviewed 15 November 2015 via mobile

This motel is renovating at the moment and from walking past the rooms that have been renovated already I can't wait to go back in the future. I think there has been a change in management and staff but still a friendly simple place to stay when you are in need of somewhere close to the airport.

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Helpful?
1Thank sasha_lincoln
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest, Greetings from the Gateway Hotel. Thank you for staying with us and sharing your experience. We are happy that you hold such a nice opinion about the Gateway hotel. Thank you for recommending our property on Trip Advisor. Manager

Cambridge, New Zealand
Reviewed 11 November 2015 via mobile

We chose to stay here as we have an early morning flight and needed to park our car somewhere. At $109 we knew it was not going to be anything flash and we certainly werent wrong. The building is very rundown, as is the furniture in the rooms including the beds. They woke us up with an alarm for our...

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Helpful?
1Thank nicola c
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear valued Guest, Greetings from Gateway Hotel. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we...

Auckland, New Zealand
Reviewed 10 November 2015

I had a nice stay. Every thing was easy, the pick-up from the airport, getting the room, haveing breakfast. Everything works fine because of the very friendly and helpful staff. Thank you for a nice start in NZ!

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Helpful?
1Thank JAnt123467432
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear guest, Greetings from the Gateway hotel. Thank you for such amazing feedback & for taking the time to share your Gateway experience, we are truly delighted that you enjoyed your stay with us. It is wonderful to hear that you enjoyed the hotel facilities such free shuttle pick up and drop off to the airport, smooth check in &...

Sydney, Australia
Reviewed 9 November 2015

Cheap, but you get what you pay for. No free WiFi though which is a bit disappointing. Airport transfers make this even better value for money, and hotel staff were very helpful. Quiet room, renovated bathroom etc

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Helpful?
1Thank bogtog69
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Greetings from the Gateway Hotel We would like to thank you for choosing our hotel and sharing such a nice feedback. We are happy that you had a great experience staying with us. We look forward to seeing you again soon. Regards Manager

London, United Kingdom
Reviewed 23 October 2015

This is an airport hotel with the sole intention to serve those travellers coming/going from the airport. With this in mind the hotel is perfect - it is only minutes from the airport, it offers a free shuttle service with plenty of room for storage, free parking while you are travelling, breakfast, clean, tidy and quiet rooms and bathrooms and...

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Helpful?
1Thank Katrina M
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that. We now look forward to your next stay Regards Manager

Hong Kong
Reviewed 22 October 2015

had to overnight in Auckland to meet connections and probably picked the wrong hotel. shuttle was slow to arrive- waited over 30 mins at 1am....rooms are old and tired. bathroom was outdated but water was hot and pressure good. TV channels were not tuned properly- had to spend considerable time trying to tune for the rugby. overall survived but would...

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Helpful?
1Thank James D
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we have started renovation and soon...

Napier, New Zealand
Reviewed 22 October 2015

A late night, cold call check in after a harrowing long haul trip. The staff were helpful and understanding dealing with two fuzzy headed people making the check in very easy. The restaurant staff provided us with a delicious meal in room when they were expectant of closing within the next 5 minutes. The motel is currently being renovated and...

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Helpful?
Thank HDHolden1963
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest, Thank you for your review and your kind words about my team. We all have a passion for service and it is always nice to see that this is recognized. We are very glad to hear that our little touches enhanced your stay and you had a lovely time. It is wonderful to know that you would...

Northland Region, New Zealand
Reviewed 19 October 2015

We were flying to Queenstown - and needed to be at the airport at 6am so opted to stay at Airport Gateway purely because of the convenience, and were delighted: excellent room rate; free parking for the time we were away and free shuttle to the domestic terminal. Staff were efficient and friendly when processing my on-line reservation - no...

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Helpful?
Thank AndyBeeNZ
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for such amazing feedback & for taking the time to share your Gateway experience, we are truly delighted that you enjoyed your stay with us. It is wonderful to hear that you enjoyed the hotel facilities such as free shuttle pick up and drop off to the airport, Complimentary car park for ten days & the...

Tauranga, New Zealand
Reviewed 19 October 2015

We had the absolute dis pleasure of staying at this pit. The facility is old and worn out and is a dis grace to be offered up as an entrance to our beautiful country. The staff are very un helpful and un friendly The so called restaurant is an absolute must if you want to see one of the worst...

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Helpful?
Thank davidsnjohnson
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest Thank you very much for your valuable feedback. I am sorry to hear that your stay was not upto your expectations. We at the hotel try our best to avoid any discomfort. However we make every effort to provide a high degree of customer service to all our guests. We are looking forward to welcoming you back...

Reviewed 16 October 2015

As many families do we needed a night to stay on our way from Auckland to Australia. The Airport Gateway provided a good valued option. The staff were very helpful and made it easy for us to store our car for the duration of our holiday and to get to and from the airport. The room was satisfactory and worked...

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Helpful?
Thank Dubjays
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. Its nice to know that you liked our staff and their approach towards customer delight, we take pride in that. Its good to know that you enjoyed your sleep on our beds....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Airport Gateway Hotel

Address: 206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $105 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Gateway Hotel 3*
Number of rooms: 50
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Also Known As:
Airport Gateway Mangere
Hotel Airport Gateway
Airport Gateway Hotel Auckland/Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Airport Gateway Hotel staff and other travellers.
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Questions? Get answers from Airport Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms were nice and quiet, but looked out on parked cars only.”
friday_dog, 25 Mar 2017 | Read review
“Make sure you ask for a room with aircon.”
GayeM387, 23 Feb 2017 | Read review
“Check all door and window locks before unpacking in case you need to change rooms”
sinnerman07, 9 Feb 2017 | Read review
“make sure of the shuttle buses times for you airport transport”
ffionr520, 3 Feb 2017 | Read review
“Quieter floors, accessible and friendly staff”
tongah2017, 5 Jan 2017 | Read review
5 of 5