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Had booked in and pre-paid through a Booking agent for one night prior to an early departure flight. All looked ok from photos, etc on the net. Paid extra and booked a "Deluxe Queen Studio with kitchenette, etc".
Arrived at motel and first impressions threw...More
We booked in for three nights on arrival found they had allocated wrong room ( 2 single beds instead of double plus single) they reallocated us but charged an extra $45.! There were no kitchen facilities not even a microwave could barely fill kettle from...More
We were satisfied with the accommodation. Although the room was very basic, it was clean. The bed was comfy, providing a good rest for the early flight out next day. Free shuttle bus to and from airport was fabulous. Would stay again.
Before our trip, we rang the hotel to ensure that their shuttle ran at all hours as our flight was due in around 11:30pm. We were assured that yes, all we do is call after we got our bags.
So it was poor to find...More
I wish we looked at reviews before booking this place! Rooms were ordinary. On booking we asked for a portable cot for my 10 month old, only to be told when we arrived they do not have them ( which makes it very difficult with...More
Response from zimmer122017 | Reviewed this property |
We were left stranded at the airport even though we had earlier made arrangements to be picked up on our return. After a very long and tiring day we were stranded at the airport at 1.00 am. We paid for a taxi from the... More
We were left stranded at the airport even though we had earlier made arrangements to be picked up on our return. After a very long and tiring day we were stranded at the airport at 1.00 am. We paid for a taxi from the airport but once we disembarked we were unable to check in. Our friends were rung at 2.30 am and a household of five people woken and their sleeping arrangements changed so that we could be provided with a bed for the short time that was left of the night. At 2.30 am our friends drove 30 minutes across Auckland to collect us and take us back to their residence. We were offered compensation in return for not mentioning our disaster or posting negative reviews on line. Not prepared to be bullied so no compensation.