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Auckland Airport Kiwi Hotel

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Traveller (74)
Room & Suite (33)
Dining (12)
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Overview
  • Excellent6%
  • Very good24%
  • Average28%
  • Poor20%
  • Terrible22%
1 week ago
“Bad experience. Stay away!”
2 weeks ago
“Basic”
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Bar/Lounge
Wheelchair Access
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (505)
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1 - 5 of 450 reviews
Reviewed 5 days ago

To say this hotel needs refurbishing is an understatement. In it's current condition it shouldn't be open for business. The room was very scruffy and dirty. The air-con didn't work, the TV was held together with sellotape. The bathroom was dirty, the towels were threadbare,...More

Thank gillingfamily
Response from ShalendP_11, Manager at Auckland Airport Kiwi HotelResponded 4 days ago

Dear Gillingfamily, Thank you for your feedback. However, the property you are reviewing does not seem to be our property. I hope this review can be moved to the appropriate property. Take care and I hope you choose us next time when you are in...More

Reviewed 1 week ago

We had booked a Queen Room but the room we stayed in was nothing like the pictures shown on the hotel's website. As we were travelling with heavy luggage and the hotel has no lift, the reception clerk offered a room on the ground floor...More

Thank Paia-Bue
Response from ShalendP_11, Manager at Auckland Airport Kiwi HotelResponded 4 days ago

Hi Paia- Bue I thank you for taking the time to share the experience during your last stay.We are glad to know that staff gave you a free upgrade for room. Take care and I hope you choose us next time when you are in...More

Reviewed 2 weeks ago

Very basic, somewhere to stay if you are young and don't mind lack of facilities. Not suitable for people who have difficulty with stairs as there is no lift. When we arrived we were given the option of leaving our bags in the luggage room...More

Thank airydust
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 2 weeks ago

Dear Airydust. Thank you for your feedback. I appreciate your kind comments about our staff. I am sorry that we did not meet your expectations throughout your stay. Kind Regards

Reviewed 3 weeks ago

This has to be the worst hotel we have ever seen. The room smelt disgustingly musty. There was an overriding smell of cooking all around the place with loud music playing. A lot of men hanging around near the doors to rooms made us fell...More

Thank CHS56
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 2 weeks ago

Dear Valued Guest, Thank you so much for your feedback. Please note this is a Transit hotel and we get all type of Guest ( Male and Female). Kind Regards

Reviewed 4 weeks ago via mobile

I would recommend this hotel as a good clean and comfortable place if you just need one night between flights. It’s close to the airport and offers a free pick up service from airport to hotel and a $2 price from hotel to airport. The...More

Thank Kylie S
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 4 weeks ago

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
USD 83 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 83 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (74)
Room & Suite (33)
Dining (12)
Questions & Answers
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Mike C
16 October 2017|
Answer
Response from Arbor253 | Reviewed this property |
We did not use laundry service but i am sure that if you spoke nicely to them, they would organise it for a price!
0
Votes
thepum
28 April 2016|
AnswerShow all 4 answers
Response from Fravett | Reviewed this property |
Not sure if they will make breakfast that early
0
Votes
Room Tips
"Ask for a room to the rear, we had a room at the front and you can hear the shuttle coming and going..."
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"Eat elsewhere"
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"Find another hotel."
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"Choose a family room if you want space - big kitchen and bathroom"
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