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Sudima Auckland Airport Hotel

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Sudima Auckland Airport Hotel
Sudima Auckland Airport Hotel
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1,125 Reviews from our TripAdvisor Community

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Showing 1,078: English reviews
Waiheke Island, New Zealand
Reviewed 24 July 2016

We stayed for 1 night before flying out the next day. The bus to the airport literally stops at the door, which was convenient. There was some mix ups with the bus times from one staff member, but another staff member went the extra mile to help us. The room was comfortable and clean. The room took a while to...

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Helpful?
Thank jayne32016
Masterton, New Zealand
Reviewed 24 July 2016

The hotel promises good things when you arrive. Good service at reception, very nice room. The food choices for dinner were somewhat disappointing, however, the complimentary sorbet was delicious. Breakfast was late but they did call and apologise. Once it arrived it was nicely presented and was fine. The room was very comfortable, spacious and appropriately furnished for a business...

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Thank helenpZ623UG
Mackay, Australia
Reviewed 24 July 2016

Although we are Queenslanders & are use to the heat we have air conditioning & sleep at a temperature below 20*. We complained that the temp in the room was to hot, somebody came to fix it but the temp was still at about 24* I would think all night. Very uncomfortable for us.

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Thank robinbE8709VC
Napier, New Zealand
Reviewed 24 July 2016

We checked in late after a long haul flight. The hotel was great, room spacious, very clean, good facilities and very quiet. We did have to wait quite a long time for the bus at the airport but the bus leaving in the morning to take us back was on time and very good.

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Thank Sally A
Kaitaia, New Zealand
Reviewed 24 July 2016

I stayed at the hotel for three days for a work conference. The staff were wonderful very helpful and friendly. The rooms were very clean and comfortable. And the food was delicious. Would highly recommend for those wanting to hold a business conference or anyone wanting a relaxing stay before going to the Auckland airport

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Thank alishab254
Rajas_Patil, Manager at Sudima Auckland Airport Hotel, responded to this review

Kia Ora alishab254, Thank you for a wonderful review! Glad to know that our staff are working at their best to provide assistance to our guests. Hope your conference went well and thanks again for recommending us for any conferences hereafter. It certainly means a lot. Looking forward to welcome you back. Rajas Patil Executive Assistant Manager

Cairns, Australia
Reviewed 23 July 2016

Couldn't get checkout delayed more than one hour even though we had 5 hours after check out before airport check in. Biggest complaint, there is no airport pick up by hotel bus. A public bus does operate until midnight running every 30 mins. No fun waiting in the cold evening for that, and since the Christchurch Sudima has buses, I...

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Thank frank_suze
Rajas_Patil, Manager at Sudima Auckland Airport Hotel, responded to this review

Kia Ora frank_suze, We certainly try our best to accommodate extended checkout requests, but on some instances it is not possible when we are running high in occupancy. Quite surprised with your comment on the shuttle timings, as we do have a shuttle service which is shared among a few hotels which runs from 0415 till 0200 hours. Sorry to...

Papamoa
Reviewed 23 July 2016

Reception very welcoming. Pool lovely, accommodation nice. Breakfast OK. Very handy location to the airport and easy access to motorways. Beds comfortable and great pillow selection. Rooms clean, tea and coffee in rooms.

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Thank Raina1303
Rajas_Patil, Manager at Sudima Auckland Airport Hotel, responded to this review

Kia Ora Raina1303, Thanks for taking time to put down your review in detail. Looks like you have enjoyed your stay. Thank you for staying with us and look forward for your next visit. Rajas Patil Executive Assistant Manager

A TripAdvisor Member
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3 reviews
3 hotel reviews
1 helpful vote
Reviewed 23 July 2016

Overnight stay to sleep between flights. We only stayed here as the Novotel was booked out. It's a long way from the airport and a long way from anything else in an industrial estate. Easy parking. Safe didn't work in the room and some complimentary bottled water would be good as there's no mini bar or shops nearby. We were...

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Thank A TripAdvisor Member
Rajas_Patil, Manager at Sudima Auckland Airport Hotel, responded to this review

Kia Ora, Thank you for giving us the opportunity to serve you. Did you get a chance to see our concierge team as they would had guided you to the activities and attractions close to the hotel. Apologies for the safe but have you contacted our reception as then they would had arranged to get it fixed. We have recently...

Wellington, New Zealand
Reviewed 23 July 2016

The air conditioning did not work. The room was stuffy and hot. I tried changing the AC unit but it did not seem to have much effect. The 200 word limit is ridiculous. We should be able to provide quick, short feedback.

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Thank H398NBrachelw
Tauranga, New Zealand
Reviewed 23 July 2016

If you pay to stay in the hotel I think that you should not have to pay to store your car while overseas. Also not to have to pay for the shuttle to the airport. These added costs would make me try other hotels that do not charge.

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Thank D2129AEkathyb

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sudima Auckland Airport Hotel is backed by a 4.5 Qualmark rating and maintains the highest environmental standards. Opened in 2011, Sudima Auckland Airport hotel is less than 2 km from both the domestic and international terminals and offers 153 well appointed rooms. Sudima Auckland Airport Hotel is the first hotel in New Zealand to be awarded the CarbonZero certificate. All rooms are elegantly designed to enhance your experience. You'll enjoy delicious cuisine prepared by our award winning chefs in our restaurant and bar, work out in our gym, built to performance standards, and relax in style in our indoor heated pool. Your hotel experience alone will be well worth the trip. Well-appointed rooms featuring • High speed WiFi throughout the Hotel (charges apply) • Flat screen TV with cable and pay TV • Double glazed window • Total blackout curtains • Tea and coffee making facilities • Shower over bath • Individual Climate Control • Iron and ironing board • 24 hours front desk service • Radio alarm clock • Safe deposit box • Minibar in rooms (based on request only) • Two Double beds (King Bed on request only) • Complimentary parking during stay • FREE access to hotel indoor heated swimming pool and gym. • Airport transfer 24/7 (charges apply) ... more   less 

Additional Information about Sudima Auckland Airport Hotel

Address: 18 Airpark Drive | Airport Oaks, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $186 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sudima Auckland Airport Hotel 4.5*
Number of rooms: 153
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Also Known As:
Sudima Auckland Airport Hotel Mangere
Hotel Style:
#3 Romantic Hotel in Mangere
#3 Luxury Hotel in Mangere
#3 Family Hotel in Mangere
#3 Business Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Sudima Auckland Airport Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sudima Auckland Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make certain the in-room refrigerator works, if you put perishable food in it. Our's did not stay cold.”
 of 5 bubbles Dave46033, 22 Jan 2017 | Read review
“Ask if twin or double beds as we booked 2 rooms and were not told which one was the double and which one was the twin beds.”
 of 5 bubbles JGTaylor1, 3 Jan 2017 | Read review
“Dont drive, take a shuttle as the road works in this area make driving confusing. Great place to stay before a long, early morning flight.”
 of 5 bubbles JandJWhitsundays, 2 Jan 2017 | Read review
“Ask as some rooms cater better for people with mobility issues”
 of 5 bubbles mark2390, 2 Jan 2017 | Read review
“The western side attract the afternoon sun. Could be a good or bad thing”
 of 5 bubbles Europahol, 9 Nov 2016 | Read review
5 of 5