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Novotel Auckland Airport

NovotelUSD 183*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Auckland Airport
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4,184 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Auckland Airport
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Showing 3,937: English reviews
Reviewed 15 November 2015

We have been treated to a very special time at the Novatel for this event. The room was beautiful. They had gone to a lot of trouble to decorate it tastefully. The service was excellent and the food was interesting and tasty. Would highly recommend this venue for special events and business lunches or dinners. They do a wonderful job.

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Helpful?
Thank keriansav
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, It was our pleasure to welcome you for such a wonderful afternoon of festivities and fundraiser. I'm so delighted that you enjoyed the event and I want to thank you for highlighting the efforts of the team to make the room such a beautiful space. You'll find some pictures of the space on our Facebook page. Kind Regards,...

Montreal, Canada
Reviewed 15 November 2015

Stayed in AKL Novotel so as to maximise sleep prior to commencing an 0730 departure for a journey AKL to Sydney/Vancouver/Montreal. As our time clocks were screwed up we had the all day breakfast for supper, which was excellent

Review collected in partnership with Accorhotels.com
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Helpful?
Thank claada02
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you for sharing your experience. I'm delighted that our convenient location suited your plans and that the 24 hour nature of the hotel worked perfectly for your "body clock". We trust the long journey went well and we hope to see you back again one day! Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Paris, France
Reviewed 15 November 2015

Late in the evening the plane had just arrived at the international terminal and I had nowhere to sleep. I wasn't especially exhausted because of the jet lag and I entered the Novotel asking prices. Though the room was too expensive for me, the receptionist offered to book a cheaper hotel or to access the web using their computers. I...

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Helpful?
Thank Administrateurcheri
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you for highlighting the friendliness and warmth of our reception team. We hope that perhaps we'll be able to welcome you for a stay on the next occasion. Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Coromandel Peninsula, New Zealand
Reviewed 13 November 2015

great place to stay.we often stay as it is very close to airport for early morning flights.we are booked again in december.Would recommend to any looking to stay close to the airport .service was excellent all the staff very helpfull

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 687val
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you for choosing our place again. I'm so pleased that the team such good care of you and this sees you return us. We look forward to welcoming you back in December! Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

New Zealand
Reviewed 12 November 2015 via mobile

This is a really good hotel if you are transiting in or out of Auckland it is so close to the international terminal that you can walk to check in and then go back to room before clearing customs and immigration. It is about a 15 minute walk to domestic terminal and there is a free bus. Best way to...

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Helpful?
Thank DavidR420
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora David, Thank you for taking the time to review our place and for sharing your tips for getting around the airport and city. We hope to welcome you again when you're transiting Auckland in the future. Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Northland New Zealand
Reviewed 12 November 2015

Location is great here, a few minutes away from leaving International and you are welcomed into a quiet restful check in which is heaven after going through all the formalities (easy as they are) at International arrivals. Rooms are a good size, wonderfully comfortable beds and for the close proximity to the airport very quiet. We will definitely use Novotel...

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Helpful?
Thank Lorraine S
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to share your review. We're delighted you found our place to be a calm and restful sanctuary and that the beds made for a comfortable sleep - so important after travelling! We look forward to seeing you back again! Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Sydney, New South Wales, Australia
Reviewed 8 November 2015 via mobile

Need I say more than the title? The rooms were ok and most of the staff were nice but can't look past a Cocroach in the mash potatoes. Tried to tell us that it was on the salad mix but no way! It was in the middle of the mash potatoes and had obviously been there since the day before.

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3Thank Ben O
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you so much for taking the time to write your review. I believe that our senior management has made contact with you directly and we’d like you to know that we are available to continue the conversation in this matter. We want to offer our sincerest apologies for this circumstance. Please do let me know if you...

Melbourne, Victoria
Reviewed 7 November 2015

Spent 2 night here and was very pleased with the experience....it does every thing you want from an airport hotel. The rooms are very good, good size and exceptionally well soundproofed. The beds are very comfortable and I got great nights sleep both nights. The bathroom is very good and everything was very clean. Breakfast was fine and for a...

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Helpful?
Thank MA_JA_AUS
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to share your review. It's great to know that our rooms provided a quiet space and that you were able to enjoy great sleep while you were with us - so important when you're travelling. We look forward to seeing you back again! Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland...

Fair Oaks, California
Reviewed 7 November 2015

We were returning to Auckland after driving around New Zealand for two weeks and thought it made sense to stay in a hotel right at the airport to accommodate our early morning flight back to the U. S. What a pleasant surprise to find that, besides being super convenient, this is a really nice hotel. Our room was clean and...

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Helpful?
Thank R and S M
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Kia Ora, Thank you for choosing our place and for your review. I'm so pleased that the hotel provided a "nice surprise", being a quiet sanctuary so near to the airport. Thank you for highlighting Yoko's efforts, we will be sure to acknowledge her! And we love your tip! The other option is the fantastic complementary terminal transfer bus, operated...

auckland
Reviewed 6 November 2015

Review collected in partnership with Accorhotels.com
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Thank jamiekurr
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $232 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Business Hotel in Mangere
#1 Family Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Green Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
33 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors are quieter and more restful.”
PerryB137, 26 May 2017 | Read review
“All rooms are much the same .Higher floors have view of runway.”
NihonBaba, 24 May 2017 | Read review
“High floor runway view is nice.”
davidbH5418KW, 22 May 2017 | Read review
“Ask for a room that overlooks the terminal for a better view”
ronvoyage, 16 May 2017 | Read review
“Ask for the rooms that overlook the airport. The plane watching is great”
PAJ28, 16 May 2017 | Read review
5 of 5
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USD 183* /night
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Prices are for 1 room, 2 adults
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