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Novotel Auckland Airport

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Novotel Auckland Airport
Novotel Auckland Airport
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4,055 Reviews from our TripAdvisor Community

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Showing 3,823: English reviews
York
Reviewed 17 April 2015

No doubt like most guests, having to check in for an early morning flight suggested that it would be sensible to have a night in a hotel near the airport. There isn't anywhere closer than the Novotel, (literally a couple of minutes stroll from check in), although it is well insulated, so there were no noise problems. Check in (and...

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Helpful?
Thank 99Martin
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you Martin, Great review all around! We have online check-in service available for extra efficiency upon check in, and for tired travellers it is perfect to pick up the key and go! It is even quicker if you are a return traveller or a silver or higher loyalty member! In regards to the free internet in the lobby, capacity...

Pahiatua
Reviewed 16 April 2015

From the minute you step through the front door, you feel very important. The staff are very welcoming and helpful. The rooms are immaculate and very comfortable. And so close to the airport, yet you never hear a plane due to the awesome soundproofing. We would definitely stay again.

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Helpful?
Thank Jilliebeanz
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Soundproofing is awesome, you won't know where you are until you look out the window - or step out of the hotel to realise how close you are to the terminal. Fantastic to hear about your experience from the moment you arrived to the room. Hope you had a chance to enjoy scrumptious meal at the restaurant too. Thank you...

Queenstown, New Zealand
Reviewed 15 April 2015

You will not be disappointed with this lovely modern well appointed hotel. If you need to be right by the International Airport, this hotel is it. Very friendly staff, amazing rooms, very clean and good food and bar area. Surprisingly no Airport noise. Novotel have invested a lot into this hotel and it shows. Amazing!

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Helpful?
Thank Surpha
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

We love your review too! It is perfectly located for transit, early morning or late evening travellers who are looking for convenience and stress free start of their holiday. I'm glad to see you enjoyed the visit and thank you for your compliment on our staff. Hope you had a wonderful holiday overseas, and enjoy snowy Queenstown! Winter is here!!!...

Hobart, Australia
Reviewed 15 April 2015

Review collected in partnership with Accorhotels.com
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Thank Kezzavollus
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Battle Ground, Washington
Reviewed 14 April 2015

I did not stay here but wish I had. I went in and the staff assisted me, answered questions and got me in the right direction. I had already paid for another hotel or I would have taken a room. This hotel is literally right outside the doors of the international terminal of the Aukland airport, it couldn't be more...

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Helpful?
Thank debdutt
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your message, it is lovely to see our staff helping guests regardless of the stay. Hope the direction given was easy enough and you didn't have much trouble. We look forward to having you with us next time, have a wonderful week ahead. Sunny Goo Rooms Division Manager

Newcastle, Australia
Reviewed 14 April 2015

This is the second time I've stayed at this hotel and it's still very good. The rooms are spacious, very modern and very clean. I really like this hotel, never a long wait at check in, only takes minutes, rooms are great but the best thing is the break fast, HUGE choice and quality, I love it!! we will be...

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Helpful?
Thank HerwigReefResort
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your return stay and leaving us another fantastic review! Ensure to check our website to grab breakfast inclusive deals with great discounts, can't miss scrumptious breakfast! Concerning the call, if it is related to Accor Plus (Advantage Plus) please do let the team know to leave a note on your profile to avoid receiving a call. Hope...

Rotorua, New Zealand
Reviewed 13 April 2015

Review collected in partnership with Accorhotels.com
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Thank Waiariki
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Sydney, Australia
Reviewed 13 April 2015

Review collected in partnership with Novotel Hotels
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Thank Nichoda58
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Brisbane, Australia
Reviewed 13 April 2015

This is the second time in less than a year that I have stayed at a Novotel Hotel at an airport en route to another destination. Once again it was just so convenient and offered very good service and amenities. I had a 7.30 am departure so walked across the road, checked my baggage in, then returned to the hotel...

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Helpful?
Thank Anna M
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Anna, That's the best way to do it. Drop the bags off, grab tickets and come back to have relaxing breakfast. Why queue up for a fast food junk when you can have healthy variest at the hotel! Thank you for your return stay and hope your next holiday in NZ isn't too far. See you next time! Sunny...

Reviewed 13 April 2015 via mobile

This is the ideal overnight motel. Right outside the Auckland international airport door for arrivals and departures. Very clean and comfortable. Great check in/out staff. Only negative: tried to contact room service and no answer..but no big deal, there are good options inside the airport. Highly recommend

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Helpful?
Thank FeistyNZ
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I'm very sorry to hear about the room service - this is unacceptable service and I apologise on behalf of the team. If convenient for you, please contact me on below address for more details. This will help us to identify the shift to ensure feedback is shared to avoid this happening again. Thank you...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $220 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
#1 Family Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
32 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the top 2 floors on the 'Runway' side of the hotel”
  • Room with a view
  • View 2
 of 5 bubbles Allanh50, 24 Mar 2017 | Read review
“All rooms seemed to have the excellent double-glazing which deafened the aircraft noise.”
 of 5 bubbles HazelH36, 24 Mar 2017 | Read review
“We were on the 7th floor looking southwards out over the terminal and runway, noise is not an issue.”
 of 5 bubbles pg664, 24 Mar 2017 | Read review
“N/A - did not stay there.”
 of 5 bubbles 128sk2, 22 Mar 2017 | Read review
“Rooms on higher floors seem quieter”
 of 5 bubbles frankm488, 13 Mar 2017 | Read review
5 of 5