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Novotel Auckland Airport

4,596 reviews
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Traveller (719)
Room & Suite (488)
Dining (85)
Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,596)Write a Review
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2,493
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All reviewsinternational terminalacross the roadauckland airportan early morning flightnew zealandnext morningbuffet breakfastlong flightcomfortable bedconvenient locationarriving lateroom ratebetween flightsrental caran overnight staywake up callstayed one night
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1,131 - 1,135 of 4,316 reviews
Reviewed 26 March 2016

Great hotel if you need to stay at airport. Just 3minute walk into or out of airport. Reasonable rooms, reception staff good, breakfast good, but concierge was very slack and not real helpful. Overall a good expereinceMore

Thank douglas s
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 1 April 2016

Kia Ora Douglas, Thank you for your review - we're pleased that our location was perfect for your travel needs and the team on reception offered a warm welcome. I'm sorry to read that our porters weren't able to provide the assistance that you had...More

Reviewed 26 March 2016

Stayed just the one night before departing NZ in March. The hotel is extremely well located to the airport. The rooms are well appointed, comfortable and equipped, excellent bathrooms. The staff are very friendly and helpful, very good breakfastsMore

Thank Kim G
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 1 April 2016

Kia Ora Kim, Really lovely to have had you with us - it's a delight to read that the team made such a good impression with a warm and friendly welcome! Pleased that you enjoyed the breakfast buffet too! We'd be pleased to welcome you...More

Reviewed 25 March 2016

This is one of the best airport hotels I've stayed in - and trust me, I've stayed in a lot. The room was really comfortable and well equipped. A small fault - if you get a room with a bath, it is so high that...More

Thank Zimbo66traveller
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 1 April 2016

Kia Ora, Thanks so much for taking the time to share your experience - it's lovely to know that Our Place made such a positive 'airport hotel' impression. Thanks too for highlighting the wonderful city shuttle service operated by the team at SkyBus and I'm...More

Reviewed 25 March 2016 via mobile

Awesome hotel right at international arrivals/departures. Neat lobby and bar areas. Rooms are well appointed and no air or road traffic noise. En suites very high end...felt spoilt...had a week of travels, by far the most comfortable

Thank Le S
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 1 April 2016

Kia Ora, Thanks for choosing Our Place - we're delighted that you felt a little bit spoilt and enjoyed a really comfortable stay. We'd love to see you again! Sincerely, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

Reviewed 25 March 2016

I have used this hotel many times because of its convenient location and the service has always been very good. The rooms are comfortable and most importantly quiet. The restaurant was great but recently I feel the quality of the food and the menu have...More

Thank Albert d
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 1 April 2016

Kia Ora Albert, Wonderful to have had you back with us! I'm sorry to know that the dining experience wasn't as you've come to expect. If you'd be able to share a little more with me I'd like to follow up with our Executive Chef....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 186 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 186 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (719)
Room & Suite (488)
Dining (85)
Amenities (35)
Business Centre & Event Rooms (2)
Questions & Answers
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Prasad M
15 February 2018|
AnswerShow all 9 answers
Response from Novotel A | Property representative |
Kia Ora Prasad, Thanks for your query - regrettably we have no car parking space of our own, however we're pleased to offer a discount on the airport car park - simply proceed to Car Park A (at the international terminal... More
1
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Wayne C
26 January 2018|
AnswerShow all 2 answers
Response from JWoody65 | Reviewed this property |
It should be in their website. If not, give them a call/email and I’m sure they will gladly send you menu samples through 👍
0
Votes
Wayne C
26 January 2018|
AnswerShow all 4 answers
Response from Novotel A | Property representative |
Kia Ora Wayne, I'm really sorry for the delay in coming back to you - I've had some challenges accessing these messages. I hope I haven't missed your stopover? If you'd like access to all of our menus check the "About... More
0
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Room Tips
"Our room was 1023 and we loved the room - it was really quiet and had a view on the airport."
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"Higher level for runway views"
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"For aviation enthusiasts, an excellent view of the runway is available from the higher floors."
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"Ask to face the airport."
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