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Novotel Auckland Airport

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Novotel Auckland Airport
Novotel Auckland Airport
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4,053 Reviews from our TripAdvisor Community

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Showing 3,821: English reviews
Melbourne, Australia
Reviewed 17 June 2015

Review collected in partnership with Accorhotels.com
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Thank Jeane D
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Alexandra
Reviewed 17 June 2015

Review collected in partnership with Accorhotels.com
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Thank Dejohnny
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Palmerston North
Reviewed 17 June 2015

This was our 5th stay at Novotel Auckland Airport and each stay has been great. We know we can rely on the great service and quality of this hotel whenever we book to stay here, so much so that it's become our hotel of choice whenever an Auckland Airport hotel is needed. The hotel itself is perfect for those on...

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Thank ashton99
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your continuous support with us, it is always pleasure to see our regular guests leaving us a great gift online! Make sure that all your points are collected from your stay, you can use the point for your accommodation or convert into voucher to use. Thank you again, and I look forward to catching up you on...

Reviewed 15 June 2015

Excellent location literally outside the international terminal. Great location if you have an early flight or arrive very late. Ticks all the important hotel boxes for me Bathroom 5 stars - brilliant lighting, spacious, shower with excellent pressure Lighting 4 stars - arrived late and it was ok for midnight but have suspicions may be dim in the early evening,...

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Thank Rdnkh
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Once you stay with us, you can never go back! comfort, convenience and our friendly staff will do their best to accommodate your requests.... perfect for tired travellers. Thank you for your fantastic review overall and hope you have joined up to our free membership for your future stays with us. Have a wonderful weekend, and see you again soon....

Taupo
Reviewed 15 June 2015

If you have an early flight and come from out of town, this hotel is a must. Easy walk from hotel to airport check-in. Only bugbear is no parking, but you can go on line and pre-book at the Airport parking that is adjacent to this hotel, with a little walk back across road to this hotel. We have previously...

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Thank TaupoRaerae
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

I'm very thrilled to see your positive feedback on our "welcome" online check in! Express checkout makes it so much easier to avoid the queue at high peak periods - generally all have similar departure pattern so slight delay is inevitable at times. Concerning the parking. For a long term, I would recommend reserving a spot online to get great...

Brisbane, Australia
Reviewed 12 June 2015

Stayed here on our last night in Auckland. Excellent location for an early flight as the hotel is literally across the road from the terminal and the rental car return is next door. Despite location there was no noise. Staff were excellent. The trainee who's name I didn't get unfortunately was particularly good helping out our friend who had broken...

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Thank Bill W
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you Bill for you review, especially for the recognition our two staff! Glad to see you and your friends enjoyed the visit despite the discomfort - Hope she is recovering well. Have a great rest of the weekend, and see you on your visit. Sunny Goo Rooms Division Manager

Sydney, Australia
Reviewed 12 June 2015 via mobile

30 seconds walk from the international terminal, and you arrive at a fantastic airport hotel. Rooms were fabulous and modern, and when you are arriving late and leaving early a quick dealing with reception is appreciated. Breakfast was good, unfortunately could not seem to get an Espresso (but there was a great van across the road that did!).

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Thank Yvette L
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Yvette, Hotel is in a perfect location if you are time precious, and have no spare time to be stuck in traffic! I'm sorry to hear about the espresso - we have espresso machines available at the restaurant for one, but there may have been a delay. I'm glad our friendly neighbourhood coffee trailer was able to. Thank you...

Clare, Australia
Reviewed 11 June 2015

Absolutely 5 star experience - accommodation, food and service. No need to worry about airport noise here, rooms are perfectly soundproofed. The rooms are beautifully appointed and functional, lovely timbers, colours and touches. A real kiwi experience, terrific food of local provenance (expensive!), and impeccable service and hospitality from the (largely) Maori staff. My second stay here

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Thank clarewino
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for returning to stay with us, We have multicultural staff at the hotel, and I'm glad the service met your expectations. Hotel is surrounded by indigenous plants, and architectural features of the building are designed to reflect the traditional culture. It is truly well thought out building - including the environment to ensure the noise is at minimal....

Washington DC, District of Columbia
Reviewed 11 June 2015

It's across the street from Auckland airport international arrivals and like most Novotels provides, simple, clean and well sound-proofed rooms. Coffee bar is one of the key attractions of an airport hotel and this one needs some logistical help, as it can sometimes feel quicker to get a specialty coffee from the wagons outside the airport entrance.

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Thank 4masei5
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I'm glad to hear that we are keeping up the standard of Novotel, with additional bonus of convenience, being so close to the airport. Thank you for your feedback on the coffee set up. We have identified the flow challenge. However, would love to hear more on your suggestion on what we could do to...

Brisbane, Australia
Reviewed 10 June 2015 via mobile

Stayed here last night on my complementary Accor Advantage Plus night for an early morning international departure. Great to be able to go over early and check the bags in etc and then return to the hotel for comfort and coffee before heading to the departure gate. Bed was comfortable, room was clean and spacious. Would recommend.

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Thank KiwiPatC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

It is a perfect location for a transit. No need to worry about transportation, and that little bit of extra sleep is a bonus. We often recommend our guests to check the luggage in, grab tickets and return for little more sleep (if you are adventurous) or get ready and have relaxing breakfast at the hotel. No need to rush...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $219 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Luxury Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 7th floor looking southwards out over the terminal and runway, noise is not an issue.”
 of 5 bubbles pg664, 24 Mar 2017 | Read review
“N/A - did not stay there.”
 of 5 bubbles 128sk2, 22 Mar 2017 | Read review
“Rooms on higher floors seem quieter”
 of 5 bubbles frankm488, 13 Mar 2017 | Read review
“One side faces the runways, and is a wonderful vantage point of the planes coming in for landing.”
 of 5 bubbles Holden236, 10 Mar 2017 | Read review
“Ask for a Shower Room if you are short as the bath is very deep to get in and out”
 of 5 bubbles GayB971, 9 Mar 2017 | Read review
5 of 5