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We booked a 3 bedroom 2 floor apartment that looked amazing. We were very happy upon arrival with the quality of the apartment until we got settled in. First the ducted aircon in one bedroom didnt work. It was a hot and humid day outside...More
Thank Doug H
Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded 1 week ago
Thanks for your feedback. You stayed in one of our 3 bedroom villas for 1 night, upon checkout your wife mentioned most of the issues you mentioned in your review. I've since sent our maintenance man in to address them, the air-con vent...More
The smoke alarm from the next door apartment (privately owned)could not be switched off and our overseas guest could only get 3 hours sleep on the lounge down stairs, the staff were aware and very apologetic but when it came to get the refund thru...More
Response from Best Western Pl... Q, General Manager at Best Western Plus Quarterdecks RetreatResponded 3 weeks ago
As you are aware we did everything possible to contact the owners of the villa next door who were away, this has no relation to our holiday villas. We also could not be more apologetic. We were able to get a hold of...More
The Quarterdeck is basically a modern villa/townhouse complex, with onsite management. The sign outside shows 5 stars, though I'm not sure why, as there is no restaurant, room service or even a fitness centre onsite.
As the complex is fairly new, we were very pleased...More
Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded 3 weeks ago
Thanks for your review, we are classified by Star Ratings Australia as "Self Catering" as we are fully self contained holiday villas, this differs from a Hotel room where you need onsite restaurant and room service as you don't have the facilities to...More
Quick check in.
Quietly surprised by spacious accommodation which offered every amenities and reasonable price. A walk to boating harbour but not too bad!
On down side was a little dusty especially the bedroom.
Thank Lynne C
Response from Best Western Pl... Q, General Manager at Best Western Plus Quarterdecks RetreatResponded 19 September 2017
Thanks for your review, Glad you enjoyed your stay appreciate the feedback.
The Quarterdecks is lovely!
Our villa was located close to the pool area which featured a great bbq, enormous spa, sauna and beautiful pool!
The Villa (#48) was two level with TVs both up and downstairs.
The master had a massive ensuite, the double single...More
Response from Best Western Pl... Q, Manager at Best Western Plus Quarterdecks RetreatResponded 11 September 2017
Glad you enjoyed your stay with us, thanks a lot for taking the time to give us a review.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
USD 100 - USD 162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Fraser Coast >
Also Known As
Best Western Plus Quarterdecks Retreat Hotel Hervey Bay ,
Best Western Plus Quarterdecks Retreat Hervey Bay, Fraser Coast
Response from Best Western Pl... Q | Property representative |
The only undercover parking is in our lock up garage attached to the villas, depending on the type of villa you book it can either be a single or a double. There are a few outdoor guest spots but you can't be... More
The only undercover parking is in our lock up garage attached to the villas, depending on the type of villa you book it can either be a single or a double. There are a few outdoor guest spots but you can't be guaranteed extra parking.