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Shelly Bay Resort

Certificate of Excellence
07/06/2017 08/06/2017
1 room 2 adults 0 children
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Shelly Bay Resort
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174 Reviews from our TripAdvisor Community

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There are newer reviews for Shelly Bay Resort
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Showing 168: English reviews
Mandurah, Australia
Reviewed 29 January 2017

We stayed here in November to visit Fraser Island and surround area. It was a great place to stay overlooking the beach front. Very comfortable bed, plenty of hot water and all the facilities needed for a comfortable stay. The staff were helpful and there are plenty of restaurants within walking distance.

Thank Lesley0906
Donna N, Manager at Shelly Bay Resort, responded to this review

Thank you Lesley0906 for your review. We think we have a terrific location too. Perfect for exploring the area and the beautiful Sandy Straits. Day trips to the amazing Fraser Island and the little jewel on the reef, Lady Elliot Island are easy to do from Shelly Bay Resort and that leaves the evenings to stroll the Esplanade or dine...

Bendigo, Australia
Reviewed 24 January 2017

Good location with a few restaurants within walking distance or a short drive to many more shops and the pier. The resort has a nice pool and the beach is directly across the road. Our room was large, two air conditioners, a nice balcony and washing machine / dryer facilities. Would definitely stay here again.

Thank Dionne L
Donna N, Manager at Shelly Bay Resort, responded to this review

Thank you Dionne L for posting a great review. It is always a pleasure to know that our guests enjoy their stay and take advantage of the terrific location. With some of Hervey Bay's best restaurants right at our door and the beach across the road. All the ingredients for a perfect getaway. Hope to see you again soon, regards...

Reviewed 23 January 2017

Shelly Bay Resort isn't a high rise but don't think that's a down fall. We spent 3 days here and loved it !! The room is so clean, fresh and has everything you need for a short or long stay. We were on the third floor ( highest ) & we still had a great view of the beach/ocean. The...

Thank Shazfar1964
Donna N, Manager at Shelly Bay Resort, responded to this review

Thank you Shazfar1964 for the great review. We love to hear when our guests have a terrific experience. We also think we are in a great location - just far enough away from the busy part of the Esplanade but close enough to walk to pick up any items that you might need. We have had some hot days this...

Reviewed 15 January 2017

What a fantastic place to stay. Thank you to Renata, you were awesome. Nothing is too much trouble for her and her customer service is second to none. There is not one bad thing to say about this place. All apartments have views to the beach which is straight over the road and everything you need for your holiday.The apartments...

1Thank Michelle P
Donna N, Manager at Shelly Bay Resort, responded to this review

Wow! Thank you Michelle P for such an terrific review. Renata is a wonder woman and loves to ensure that all our guests well looked after. She will be super happy to read your review and know that her service impacted so positively on your stay. Glad you enjoyed the location, we think it is great too! So close to...

Brisbane Region, Australia
Reviewed 11 January 2017

Every aspect of the stay was awesome. All the small details were great, on top of the large parts which were also great. We loved our entire stay, from the fantastic unit itself, to the quality food we consumed in record amounts, to the fantastic beach and surrounds, to the facitlies (tennis court and awesome pool) of this resort, and...

Thank collectspam
Donna N, Manager at Shelly Bay Resort, responded to this review

Great pictures we are so pleased you had a wonderful stay. Such a great location.... close to the beach, cafes and some of the best dining in Hervey Bay. Thank you for taking the time to post your feedback, we look forward to welcoming you again soon. Renata

Currimundi, Australia
Reviewed 29 December 2016

We stayed for 3 nights from 24 December. Renata and Andrew were warm and welcoming upon our arrival. Gave us an early check in...thank you. The room was very comfortable with beautiful water views from the balcony...heavenly. Just a small suggestion..perhaps the ceiling fans, bathroom taps and tv could be updated, otherwise, fabulous. Great stay.

Thank Delsatk
Donna N, Manager at Shelly Bay Resort, responded to this review

Thanks Delsatk for posting your review. We are glad you had a great stay and enjoyed the chilled out atmosphere that you get when by the seaside. Being right on the Esplanade you can take advantage of the safe swimming beach, go for a stroll along the path that runs right along the Bay or just pop into one of...

QLD Australia
Reviewed 28 December 2016

Booked family members here for Christmas. Even though it was booked through Booking.com, Renata made immediate contact to confirm details of our booking. We had some special needs and her assistance ensured that our stay was hassle free. We loved the rooms, clean and with a great view and the tropical feel of the resort in general. Would definitely recommend...

Thank Darbyds
Donna N, Manager at Shelly Bay Resort, responded to this review

We are so glad your family enjoyed their time at Shelly Bay Resort, especially at such an important family time of year. Renata does a terrific job at welcoming our guests and working with our housekeeping team to make sure that an special needs are met. Thanks you for taking the time to post your review Darbyds and we hope...

Brisbane, Australia
Reviewed 11 December 2016 via mobile

Stayed here for business recently and I was so impressed. I was met with the most important thing when constantly travelling for work - a warm and genuine welcome! Nothing was too much trouble, Renata clearly explained everything to me and had my tax receipt ready and waiting for me as requested on my booking. She gave me a card...

Thank Marea F
Donna N, Manager at Shelly Bay Resort, responded to this review

Thank you Marea F for taking the time to post your review. Renata is a treasure and she will be super chuffed to read your review. We are blessed to have a terrific team who really love what they do and take the time to ensure our guests have everything they need. We look forward to your next visit to...

Hervey Bay, Australia
Reviewed 10 December 2016

A place like Shelly Bay is defined, firstly, by the reception staff. We can not overstate how friendly and helpful Renata and Donna have been to us across our whole stay. At various times throughout our stay, they solved any little needs, including extensive info on the area and providing extra small items we needed at any time of day....

Thank ElizabethRoseEdwards
Donna N, Manager at Shelly Bay Resort, responded to this review

What wonderful feedback thank you, and thank you for taking the time to write your review. We are very pleased to hear you are having an amazing time. We are very lucky to have so many team members who genuinely love what they do and it is always wonderful to read when they have had a positive impact upon a...

Gold coast
Reviewed 2 December 2016

We appreciated the warm, friendly response we received to our initial phone enquiry through to the lovely unit we stayed in for 6 nights (and were sorry to leave ) Lovely Renata at Reception, was extremely warm and helpful, likewise Managers Andrew and Donna were around to help in any way they could. We had a lovely, clean and comfortable...

1Thank allimanti22
Donna N, Manager at Shelly Bay Resort, responded to this review

Hi Allan & Angela Thank you for leaving such a fantastic review. We are thrilled you enjoyed your stay so much and it is wonderful to read that we all made such a positive impact on your stay. We also look forward to welcoming you back very soon. Merry Christmas and a Happy New Year. Renata, Donna, Andrew & The...

76 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (57)
View from Room (7)
Pool/Beach Area (9)
Room/Suite (8)
Hotel & Grounds (9)
Family/Play Areas (1)
Bathroom (2)
Other (21)

Management photos: Courtesy of the property manager

All Management Photos (19)
Hotel & Grounds (6)
Room/Suite (3)
Dining (5)
Pool/Beach Area (2)
Other (3)
07/06/2017 08/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Shelly Bay Resort

Address: 466 Charlton Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range: $127 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shelly Bay Resort 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Shelly Bay Hotel
Shelly Bay Resort Hervey Bay, Fraser Coast
Hotel Style:
#4 Top resorts Hotel in Hervey Bay
#4 Luxury Hotel in Hervey Bay
#5 Romantic Hotel in Hervey Bay
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Questions & Answers

Here's what travellers have asked, with answers from Shelly Bay Resort staff and other travellers.
2 questions
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Questions? Get answers from Shelly Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor good balance between views & stairs (lift available). Northern End was good.”
  • View from second floor room
paulbU1058KC, 9 May 2017 | Read review
“Ask for an Ocean view room, usually 2nd or 3rd floor”
212graemef, 29 Mar 2017 | Read review
“Higher floors will have a view of the water. You walk right past the ground/first floor rooms to get to reception - a bit intrusive.”
GC_bear7, 13 Mar 2017 | Read review
“Some 1st floor units will have people looking in on you.”
reboi, 2 Feb 2017 | Read review
“Ask for the third floor”
Shazfar1964, 23 Jan 2017 | Read review
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