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Shelly Bay Resort

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161 Reviews from our TripAdvisor Community

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Showing 155: English reviews
brisbane
Reviewed 5 days ago NEW

What a fantastic place to stay. Thank you to Renata, you were awesome. Nothing is too much trouble for her and her customer service is second to none. There is not one bad thing to say about this place. All apartments have views to the beach which is straight over the road and everything you need for your holiday.The apartments...

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Helpful?
1Thank Michelle P
Brisbane Region, Australia
Reviewed 1 week ago

Every aspect of the stay was awesome. All the small details were great, on top of the large parts which were also great. We loved our entire stay, from the fantastic unit itself, to the quality food we consumed in record amounts, to the fantastic beach and surrounds, to the facitlies (tennis court and awesome pool) of this resort, and...

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Thank collectspam
Currimundi, Australia
Reviewed 3 weeks ago

We stayed for 3 nights from 24 December. Renata and Andrew were warm and welcoming upon our arrival. Gave us an early check in...thank you. The room was very comfortable with beautiful water views from the balcony...heavenly. Just a small suggestion..perhaps the ceiling fans, bathroom taps and tv could be updated, otherwise, fabulous. Great stay.

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Thank Delsatk
QLD Australia
Reviewed 3 weeks ago

Booked family members here for Christmas. Even though it was booked through Booking.com, Renata made immediate contact to confirm details of our booking. We had some special needs and her assistance ensured that our stay was hassle free. We loved the rooms, clean and with a great view and the tropical feel of the resort in general. Would definitely recommend...

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Thank Darbyds
Brisbane, Australia
Reviewed 11 December 2016 via mobile

Stayed here for business recently and I was so impressed. I was met with the most important thing when constantly travelling for work - a warm and genuine welcome! Nothing was too much trouble, Renata clearly explained everything to me and had my tax receipt ready and waiting for me as requested on my booking. She gave me a card...

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Thank Marea F
Hervey Bay, Australia
Reviewed 10 December 2016

A place like Shelly Bay is defined, firstly, by the reception staff. We can not overstate how friendly and helpful Renata and Donna have been to us across our whole stay. At various times throughout our stay, they solved any little needs, including extensive info on the area and providing extra small items we needed at any time of day....

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Thank ElizabethRoseEdwards
Donna N, Manager at Shelly Bay Resort, responded to this review

What wonderful feedback thank you, and thank you for taking the time to write your review. We are very pleased to hear you are having an amazing time. We are very lucky to have so many team members who genuinely love what they do and it is always wonderful to read when they have had a positive impact upon a...

Gold coast
Reviewed 2 December 2016

We appreciated the warm, friendly response we received to our initial phone enquiry through to the lovely unit we stayed in for 6 nights (and were sorry to leave ) Lovely Renata at Reception, was extremely warm and helpful, likewise Managers Andrew and Donna were around to help in any way they could. We had a lovely, clean and comfortable...

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1Thank allimanti22
Donna N, Manager at Shelly Bay Resort, responded to this review

Hi Allan & Angela Thank you for leaving such a fantastic review. We are thrilled you enjoyed your stay so much and it is wonderful to read that we all made such a positive impact on your stay. We also look forward to welcoming you back very soon. Merry Christmas and a Happy New Year. Renata, Donna, Andrew & The...

Brisbane, Australia
Reviewed 15 November 2016

The couple who run this place are awesome, from the first friendly greeting to help & advice on all things local, excellent customer service. Our 2 bedroom apartment was great nicely decorated with a HUGE comfortable master bed. This is located right across from the beach. We will come back for sure

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Thank artyart84
Donna N, Manager at Shelly Bay Resort, responded to this review

This is fantastic feedback thank you. We have a team who love what they do and we gain a lot of saisfaction when we get it right. We look forward to wlecoming you back. Renata

Brisbane
Reviewed 13 November 2016 via mobile

Stayed with family in a 2 bed apartment, very well presented rooms. We found the hosts friendly and approachable, they arranged holiday activities including whale watching trip and provided us with dining recommendations. Resort was very clean and kept tidy with a well maintained pool. Excellent value for money with good views of the ocean. I taught my sons how...

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Thank Glenn491
Donna N, Manager at Shelly Bay Resort, responded to this review

Glenn thank you for the glowing review. At Shelly Bay, we love what we do and the staff will be over the moon to know how much of a fabulous time you and your family had. We look forward to welcoming you again soon and enjoying some of that whiting. Renata

Fraser Coast, Australia
Reviewed 13 November 2016

Excellent staff, helpful and happy... Beautiful room, very clean and loved the design of it... Located beautifully, multiple restaurants surrounding and directly across from the beach front 😊 Overall, a great place, will definitely be going back again soon 😊

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1Thank qianick
Donna N, Manager at Shelly Bay Resort, responded to this review

Thank you for leaving a review. We love our location and we are glad it worked for you too. We have a team who love what they do and we gain a lot of satisfaction when we get it right. We look forward to welcoming you back soon. Renata

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Shelly Bay Resort

Address: 466 Charlton Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range: $121 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shelly Bay Resort 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Shelly Bay Hotel
Shelly Bay Resort Hervey Bay, Fraser Coast
Hotel Style:
#4 Luxury Hotel in Hervey Bay
#4 Top resorts Hotel in Hervey Bay
#5 Romantic Hotel in Hervey Bay
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Questions & Answers

Here's what travellers have asked, with answers from Shelly Bay Resort staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one on the ends of the hotel - extra windows!”
  • From the kitchen out to the beach across the road
 of 5 bubbles collectspam, 11 Jan 2017 | Read review
“Would recommend level 2 or above.”
 of 5 bubbles Darbyds, 27 Dec 2016 | Read review
“All rooms have beach views.”
 of 5 bubbles c0siec, 12 Nov 2016 | Read review
“Top floor rooms have good views.”
 of 5 bubbles TwoUKtravellers, 5 Nov 2016 | Read review
“1/2/3 bedrooms to chose from. Ground, 2nd or 3rd floor options. Best 3rd floor for views.”
 of 5 bubbles Wendel54, 28 Sep 2016 | Read review
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