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Was actually shouted a night here with the missus for doing some stuff for the bros. Ended up staying an extra night! Cheeky fullas must've known we were gonna stay cause they paid for 2 nights!!! Hey guys if it's lavender season, and you think...More
We hoped for more and it sounded very romantic to be on a lavender farm outside Kaikoura. The farm itself is nice so the setting is lovely. However, the cottage was not, it was really cold, dark and it was not clean. The little garden...More
2 Thank marieke115
You stayed in September when we had been operating the business for less than a month. What a shame you didn't pass on your comments at the time as we would have welcomed them.
Aspects of the accommodation had been neglected and since you stayed...More
We stayed here for a couple of nights and enjoyed our stay on a beautiful farm. It was lovely to have an outdoor bath with lavender water, the farm is beautiful and the cottages are very cute. The breakfast was good with a great continental...More
We have plans in place to replace the kitchen units. When we do that the cooking facilities will be modernised.
We stayed here 2 nights while in Kaikoura and absolutely loved it. My wife and stayed in the Kowhai Cottage, and it was great. Cozy, clean, and with lavender everywhere! The fresh baked bread for breakfast, with lavender honey was fantastic! We also enjoyed walking...More
We'd booked this as a romantic couple of days on a lavender farm. Sounds perfect, right? Wrong! It was obvious when we arrived that we were not expected. To be totally fair there had been a minor earthquake the day before which had caused some...More
May I know the cancellation policy for the Dylans Country Cottages? I've booked 1 room and have no choice but to cancel the reservation due to change in itinerary. I emailed the cottage twice and did not receive any reply. What can I do now?
19 February 2016|
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Response from LavendylOwner | Property representative |
Prior to making payment for your booking on the website you had to confirm that you had read and agreed with the booking conditions for the cottage, which included the cancellation policy. I believe everyone that cancelled... More
Prior to making payment for your booking on the website you had to confirm that you had read and agreed with the booking conditions for the cottage, which included the cancellation policy. I believe everyone that cancelled their booking with us last year received a refund if their cancellation was made in line with this so I do not understand your comment. I cannot find any email from you about this and wonder if it was sent to the wrong place. Perhaps phoning the business rather than asking a question on Trip Advisor would have give you the answer you needed. If you have an outstanding issue please call during our working hours of 08:00 to 22:00 NZ time so this matter can be resolved +64 3 319 5473.