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The Ashley Hotel

Hotels.comUSD 73*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Ashley Hotel
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238 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Masterton, New Zealand
Reviewed 29 November 2015

When verifying booking by phone I was assured that this was a disability unit. There had been an attempt last century of pouring some concrete over the existing pathway and this would make it a disability unit.Problem was the ramp stopped 100mm below the lip of the ranchslider making it impossable to gain entry unaided. From the door you had...

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Helpful?
Thank johnY7566XH
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear johnY7566XH, We sincerely apologize that your stay with us was not satisfactory and we did hope our offering of a full refund of your stay would reflect how we felt equally disappointed that we could not met your requirements. We will endeavor to inform all our staff on the facilities of that room type and we will also look...

Adelaide Hills, Australia
Reviewed 17 November 2015 via mobile

This hotel is a 1970s refurb. It's clean but not especially nice but options were limited. The worst thing is that the walls are paper thin. There was a big tour group staying there when we were, running up and down the halls making a racket well past midnight. We went to the front desk to complain only to find...

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Helpful?
Thank aello2015
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear aello2015, Thank you for your feedback. We do apologize for the inconvenience caused by the following group of guests. Whilst our reception is not open 24 hours we do have someone available to contact at all times with your in-room telephone and we are always more than happy to assist in these situations. We have also spoken to our...

Reviewed 27 October 2015 via mobile

The young woman on the reception desk was completely disinterested on arrival - despite us having prebooked - so our expectations were low. Have to say our room was clean and above what we expected. Ate at the overpriced restaurant but the food was nice and service was great. Would have been happy if our room hadn't been adjacent to...

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Helpful?
Thank Yvette D
Reviewed 10 October 2015 via mobile

We stayed at this hotel for one night to have a rest from our road trip. The check in was quick and we were given codes for wifi. We had so much laundry and were able to wash them as the hotel has huge washing machine and dryer. We also cooked our dinner in our room because we were so...

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Helpful?
Thank Umi M
Reviewed 8 October 2015 via mobile

Had troubles booking online due to Internet coverage in the area so walked in to get a room. Staff very friendly, rooms clean and had a great stay. Even went to the bar for a quick drink and the staff were very informative and entertaining. Thank you guys Ps

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Helpful?
Thank Scott L
Singapore, Singapore
Reviewed 27 September 2015

Ashley is relatively new hotel which in my view should be called a motel as other accommodations along the main road between Hokitika and Greymouth. Being new is a benefit of having all in very good condition. Anyway, Ashley failed to impress me by any mean - being just one in mass of motels. Restaurant and public facilities are above...

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Helpful?
Thank Sakalio
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Sakalio, Thank you for your review. We appreciate all feedback and take your comments on board in our strive to provide the best possible service to our guests. We do have multiple room types available both motel and hotel style with our motel rooms having the ability to park your vehicle directly outside your room. We are always more...

Christchurch, New Zealand
Reviewed 17 September 2015

stayed with large group for several days. Rooms comfortable but average. Buffet food mediocre, restaurant depressing. Long way out of town if you want to do anything and are without transport. Wouldnt choose to stay here again.

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Helpful?
Thank Shakennotstiirred
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Shakennotstiirred, Thank you for your review. We apologize we did not meet your expectations during your stay with us. I will be passing your comments onto our restaurant team and will be reviewing our buffet dinner options. We do understand that we can not appeal to all tastes regarding our restaurant decoration but we do usually receive good comments...

Oamaru
Reviewed 15 September 2015

Good at check in. A bit disappointed with the room location which required an outdoor stroll to get there. Not really a problem in the summer when it is warm and not raining. But winter time?? Make sure you get a room in the hotel proper.

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Helpful?
Thank John M
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Airfoama, Thank you for your review. We have multiple room types available at The Ashley Hotel and we are always more than happy to accommodate any requests upon check-in. I would advise speaking with your group organizer as these were the room types requested at the time of reservation. Our motel style rooms allow for parking directly outside rooms...

Derby, United Kingdom
Reviewed 13 September 2015

We stayed here overnight en route to our next destination. Never again! The hotel corridors and room reminded us of a care home. On waking in the morning I had several insect bites! There was an electric blanket on the bed which was too small so I had to lie on the cable. Our evening meal in the cold, empty...

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Helpful?
Thank Diane R
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Diane R, We sincerely apologize you did not enjoy your stay with us and take your comments very seriously. We normally receive positive feedback regarding our restaurant meals so we will speaking with our restaurant team and seeking further feedback and making any necessary changes. We will also be speaking with our housekeeping team to ensure all electric blankets...

Toronto, Canada
Reviewed 5 August 2015

We were only at The Ashley Hotel for one night. We stayed in a two bedroom apartment with a full kitchen. It was nice and spacious but we did have a few problems. The main light in the living space with the couch and tv was not working. We think the bulb may have been fused. The heater in the...

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Helpful?
Thank Taranjit B
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Taranjit B, Thank you for your review and your positive comments relating to spacious two bedroom apartments and warm beds. Please note the heater in the hallway of the apartments is a night store heater and adjusts automatically this is why there are no dials to adjust. We will speak to our maintenance team regarding the light bulb. Once...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Ashley Hotel offers a wide range of rooms types from standard hotel/motel rooms to one & two bedroom family units. Dine in our Ala Carte Restaurant, relax with a drink in our house bar, or talk a leisurely walk along the beach which is only a 5 minute walk from our door. Our friendly staff look forward to offering you superior West Coast Hospitality. ... more   less 

Additional Information about The Ashley Hotel

Address: 74 Tasman Street, Greymouth 7840, New Zealand
Region: New Zealand > South Island > West Coast Region > Greymouth
Price Range: $93 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ashley Hotel 3.5*
Number of rooms: 60
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Also Known As:
Ashley Hotel Greymouth
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Questions & Answers

Here's what travellers have asked, with answers from The Ashley Hotel staff and other travellers.
2 questions
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Bernardsville, New Jersey
over a year ago

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Questions? Get answers from The Ashley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel”
317martinw, 16 Apr 2017 | Read review
“The hotel fills rooms starting with the closest,...ask to be put in the rear if train noise or tour crowd noise is an issue.”
robertrV4066OF, 12 Apr 2017 | Read review
“All ground floor and well away from traffic.”
Scotby, 24 Feb 2017 | Read review
“Upper floor near the back has some sea views, don't recall seeing a lift to upper floor though.”
Chch_NZ_couple, 2 Oct 2016 | Read review
“Rooms towards the rear of property are quieter. Although remember, you're not next to the Auckland motorway, you're in Greymouth!”
davemW8957WD, 16 May 2016 | Read review
5 of 5
Hotels.com
USD 73* /night
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CancelonUSD 134
Orbitz.comUSD 73
Expedia.comUSD 73
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Prices are for 1 room, 2 adults
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