My son and I thoroughly enjoyed Chalet 2. We arrived to a beautiful clean chalet, which had everything that we needed including washing powder! Our backyard was a beautiful bed of flowers and our neighbours (kangaroos) popped over to say hi everyday. In close range to everything although you felt you were a million miles away from civilisation. Netflix was a great addition for my son after a day of adventures. WiFi was sketchy at the best of times but wasn’t bothered as that was the whole point of getting away for the weekend. There were electric blankets on all beds and extra throws in the cupboard. Cooking amenities were brilliant. Never used the dishwasher. Water was nice and very hot. Thank you for a pleasant stay, I will be bringing the entire family next time!
Had to be harrased for payment due to the accomodation provider not processing payment at time credit card information was presented for booking, then calling my girlfriend at her place of work demanding payment. How they where able to obtain her contact details would of been stalking us as a couple on Facebook, absoloute disgrace.
Although I cannot review the actual property, I can review the lack of service and assistance we received from the current owners. We booked our weekend away in October 2019, paying one night’s deposit as requested. When COVID 19 kicked in we cancelled the reservation well inside their 7 days cancellation policy. I apologised to the owner, however due to Government restrictions we were unable to travel. The sad thing about this is at no time did the owner offer a solution or a refund and in fact never answered my emails and was rather rude when I rang him. He advised me he would be in contact....when I asked is that within a week or a month, he said it would be well inside a couple of weeks. Move forward almost 2 months and I have heard nothing. He has kept the deposit we paid, offered no alternative which I find appalling customer service to the point that when the limitations are lifted I certainly wouldn’t bother re-booking. During these uncertain times we are supposed to work together and here I am having to complain. I wish him all the best and hope my $250 went to a good cause....food on his table…
We looked at quite a few properties before deciding that Acacia Chalets was the one for us. Having visitors from the UK, we not only wanted to give them a taste of what the Margaret River Region can offer but also in a style and comfort that they would appreciate. Acacia Chalets didn't disappoint. We had chalet 4 - the largest of the chalets- which offered three bedrooms and two bathrooms and has views overlooking the dam, to the rear. very spacious living/dining areas and a lovely large verandah /al- fresco for outside entertaining. The beds were clean and very comfortable. Plenty of hot water too, so what more could you ask? Although located in a peaceful backwater, it was literally 10 mins drive into Margs main street (pity they have the road up at the moment), for all your eats and drinks needs. Luckily, we managed to get our holiday in before the close off and we are very glad we did! A sensational stay, which our UK visitors raved over. Superb!…
We really enjoyed staying here as it is modern, well appointed and in a very secluded and quiet location within the forest. We all had our own room and the living room is gigantic. A good laundry too! Saw a few kangaroos while walking around the property.
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