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Hospitality Kalgoorlie, SureStay Collection by Best Western
560 Hannan St, Kalgoorlie-Boulder, Western Australia 6430 Australia
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Dining (57)
Room & Suite (50)
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About
#6 of 29 hotels in Kalgoorlie-Boulder
Location
Cleanliness
Service
Value
At the Hospitality Kalgoorlie, SureStay Collection By Best Western in Kalgoorlie (Wea), WA, you're sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
BBQ facilities
Parking
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Baggage storage
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Iron
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
39Car recommended
Grade: 39 out of 100
72Restaurantswithin 10 km
29Attractionswithin 10 km
560 Hannan St, Kalgoorlie-Boulder, Western Australia 6430 Australia
Getting there
Rental CarsSee all Kalgoorlie-Boulder car hire
209Reviews1Q+A39Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We had the best time at hospitality Kalgoorlie! The location was great, close to town and surroundings and you didn’t hear the traffic at night. All the staff were wonderful, especially Rachel and Leah, the included breakfast was delicious, especially the home baked banana bread and muffins, thank you to the cooks. Our room was fine and comfy, I forgot my pillow when we left and Leah kindly posted it back to me ❤️ Had a great stay and enjoyed our 1st trip to Kalgoorlie. Thanks so much from room 25 🙏
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 22 Oct 2023
Thanks so much for your lovely review. We are delighted to hear that you had a great time with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Swimming pool was not in operation, Breakfast is not good, No water for drinking, Foxtel channel was not in service as specified. Will not recommend for families to stay. Location is good and rooms were clean.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 2 Oct 2023
Hi kmhatre2023, We are sorry to hear that you did not enjoy our breakfast options and that the pool was not in operation when you visited. We are pleased that you found the location good though and the rooms clean.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately I didn’t read the reviews before booking.. terrible outdated motel. Although the motel was half empty they put me in a room right next to two people who were screaming and drinking the whole night. The walls are paper thin and you can hear everything. I knocked on their door twice with little result..I called the after hours number once at 10pm and than wrote a text message clearly stating my name and room number and that I wanted to move rooms due to the noise. No reply. ( I was offered a free breakfast the next morning by staff after already having breakfast). I got two hours of sleep between 5 and 7 am and had to cancel my hospital emergency shift due to fatigue the next day. When I contacted management they did not take responsibility and told me “ you should have rang the afterhours phone non stop” . Terrible motel and terrible management.…
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
I booked the accomodation back in April 2022. Upon arrival I was not notified of the pool not being operatonal until i saw the sign and asked the question. The room was dated and the WIFI was not good and our TV wasnt working.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Pictures are all what they seem. Rooms outdated and the WIFI isnt good. No communitaion about the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 15 Jan 2023
Thanks so much for your feedback. We are disappointed to hear that you were unable to use the pool and that your TV was not working either. We hope you enjoyed exploring the sights of Kalgoorlie.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had no transport & the hotel is 2km out of town so either walked or caught a taxi. We were there for 3 nights & there was no room service. Continental breakfast provided but it was between 6-9am, too early for us & no option of being delivered to your room. The room had a fridge, toaster, jug & crockery but there was no cutlery we had to ask for it & detergent & a tea towel as we had to wash the dishes. The pool was empty so no option to swim but it was a bit cool anyway. Small bathroom with no cupboards. IF you have transport & don’t mind waking up early for breakfast then this hotel is probably the most economical .
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 18 Sept 2022
Thanks so much for your feedback. We are disappointed to hear that you found the accommodation a bit far out of town. We genuinely hope you enjoyed your stay in the area and got to see lots of Kalgoorlie.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bit disappointing. When checking in a man was complaining that his room had not been done from last people. Good start. We booked for two nights, but our room was not serviced after the first night. Comfy beds, great shower, although you don’t need to turn cold tap on at all. We had a globe blown in one of the lamps, on asking for one at reception, told, sorry I don’t know where they are. Not nearly enough power points, two on the floor level behind bed. One near fridge etc. one in bathroom. Would I stay again, probably not.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: No tips. Stay at own risk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 24 July 2022
Hi there. We are disappointed to hear about your experience with the bulb but delighted that you enjoyed the location of our accommodation. Sory to hear that would probably not return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Location: a little far away from the town centre of Kalgoorlie but it doesn’t really matter if you have a car with you Rooms: overall the room was clean and well maintained. air conditioner is quite noisy but it didn’t disturb my sleep after a long and tiring day. water pressure at the bathroom is fine too. Breakfast: complimentary breakfast provided- with a range of hot and cold meals- pleasantly surprised that hot food was available. Overall a good value motel, would recommend this place for a no frills / short stay.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 27 Mar 2022
Hi lz4ev, We are pleased to hear that you found the accommodation suitable for your needs and that you would recommend us to your friends and colleagues.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location definitely handy. Reception staff was friendly. Room wasn't clean. Looked old. Not even welcome water bottles were there in room upon arrival. Continental Breakfast was included - But WARNING FOR VEGETARIANS - Only bread, butter jam and some fruits were there. Only meat was there. When I requested an egg, they said it is an extra $15. Water dripping from shower.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 20 Feb 2022
Hiya RTewari, Thanks for your feedback. Your comments have been passed onto our management team for future improvement of our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean & tidy needs updating. Property needs some security to help guests feel safe and there vehicles are safe. Our experience was not a good one as we were kept awake from 1am to 3:30am from a group of people fighting & screaming did not make us feel comfortable staying here.
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 9 Jan 2022
Hi there, Thanks for your review. We are disappointed to hear that you could hear people screaming early in the morning. We hope that it did not disturb your sleep too much. It is also disappointing to hear that you did not feel safe staying here. Your feedback has been passed onto the team for future improvement of our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is abit far from central of kalgoorlie. Service front desk and restaurant is very friendly.Room is clean and bed and pillow is comfortable. This hotel is good for small family and its value for money. Breakfast was ok. Its free which is great.
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western
Responded 9 Jan 2022
Hiya Galliums, We are delighted that you enjoyed your stay with us and found it good value for money.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Kalgoorlie-Boulder area.
PRICE RANGE
AU$159 - AU$179 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaWestern AustraliaKalgoorlie-Boulder
NUMBER OF ROOMS
54
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Claim Your ListingHOSPITALITY KALGOORLIE, SURESTAY COLLECTION BY BEST WESTERN (AU$155): 2023 Prices & Reviews (Kalgoorlie-Boulder) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hospitality Kalgoorlie, SureStay Collection by Best Western
Which popular attractions are close to Hospitality Kalgoorlie, SureStay Collection by Best Western?
Nearby attractions include Museum of the Goldfields (2.4 km), The Superpit (3.5 km), and Hannans North Tourist Mine (3.7 km).
What are some of the property amenities at Hospitality Kalgoorlie, SureStay Collection by Best Western?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hospitality Kalgoorlie, SureStay Collection by Best Western?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hospitality Kalgoorlie, SureStay Collection by Best Western?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hospitality Kalgoorlie, SureStay Collection by Best Western?
Yes, free parking is available to guests.
What are some restaurants close to Hospitality Kalgoorlie, SureStay Collection by Best Western?
Conveniently located restaurants include Paddy's, Balcony Bar & Restaurant, and Hoover's Cafe.
Are there opportunities to exercise at Hospitality Kalgoorlie, SureStay Collection by Best Western?
Yes, guests have access to a pool during their stay.
Does Hospitality Kalgoorlie, SureStay Collection by Best Western have airport transportation?
Yes, Hospitality Kalgoorlie, SureStay Collection by Best Western offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hospitality Kalgoorlie, SureStay Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hospitality Kalgoorlie, SureStay Collection by Best Western?
Many travellers enjoy visiting Paddy Hannan's Statue (0.6 km) and Golden Mile Loopline Railway Society (4.1 km).
Is Hospitality Kalgoorlie, SureStay Collection by Best Western accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.