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Deep Blue Hotel & Hot Springs

Worm Bay Road, Warrnambool, Victoria 3280 Australia
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Traveller (472)
Room & Suite (102)
Dining (19)

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About

#11 of 26 hotels in Warrnambool
Location
Cleanliness
Service
Value
The Deep Blue Hotel & Hot Springs is your place to "Relax, Rejuvenate & Replenish.'' The Hotel nurtures your holiday aspirations, with over 80 comfortable hotel guest rooms with own private balcony, and Penthouse Apartments with breathtaking ocean views. Discover the new hot springs experience with an open-air Sanctuary of fifteen geothermal bathing pools and sensory caves. Immerse yourself in naturally therapeutic geothermal waters with health restoring minerals and heat then rehydrate & replenish in the Nourish Dome Cafe. Indulge with a relaxation massage or organic facial & body treatments at the Day Spa. Try the new Salt Therapy Room. The hotel also features Tides Cafe & Bar with buffet breakfast daily. Located at the idyllic Warrnambool foreshore, The Deep Blue Hotel & Hot Springs is surrounded by extensive walking & cycling rails and some of the Great Ocean Road's best beaches including Warrnambool's main swimming beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Beach
Highchairs available
Banquet room
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Snack bar
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Massage
Neck massage
Open-air bath
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English
1,139Review7Q+A100Room tips

Reviews
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IntrepidLondoner wrote a review 4 Apr
Melbourne, Australia57 contributions46 helpful votes
Average rooms for price. Next to the hot springs but no benefit to that. They dont offer any deals to the hot springs. The pool is not warm or that inviting. The facilities are not open very late. Just a very average hotel next to the sea. Would stay near by somewhere cheaper.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Debora S wrote a review Mar 2024
1 contribution
Average experience for a ☆☆☆☆ hotel. The room was the only positive, comfortable, very spacious, nice bathroom and lovely view. Check in was terrible, both guys at the reception desk were not helpful, checked us in in a rush, quite unfriendly guys, not a smile on their face, very poor customer service. The reception and entrance area of the hotel looked very outdated and not welcoming at all. Same on the guest room floors, scratches on the walls, needs a good paint for sure. We had a glimpse of the bar and were not impressed. 2 hotel guests were just sitting outside the hotel entrance having a smoke and wearing just ....bathrobes! I understand this hotel offers spa and wellness facilities but that scene was not appealing, certainly not a look belonging to a 4 star hotel. The check out experience was also poor, very bland and unfriendly staff at the counter, really terrible. If you need a really good lesson in Customer Service go to VOCO Hotel in Melbourne. We will not book this hotelagain.
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Date of stay: March 2024
Value
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Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Leslie David H wrote a review Mar 2024
Waihi Beach, New Zealand13 contributions6 helpful votes
Disappointed. Hotel tired nothing like photos. Room Tiny, concertina mirrored door between bedroom and bathroom...not good. Hot water not consistent. Food in restaurant awful. Luckily there was great breakfast place on beach not far. Will not recommend this place.
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Date of stay: March 2024
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Location
Service
Trip type: Travelled as a couple
Room Tip: Do your research
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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William B wrote a review Mar 2024
1 contribution
This hotel may only be rated 4star, but the staff at least are 5 stars. During our short stay, with an ill wife, the staff couldn’t have been more helpful. Everything about this facility was impressive. Only to be followed up with locating and rapidly returning some clothes we had left behind.
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Date of stay: January 2024
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Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kayla P wrote a review Jan 2024
1 contribution
+1
We booked in for a 2 night stay for the Australia Day long weekend and were extremely disappointed. Upon arrival the revolving door wasn't working, and only one side door was able to be used so it was quite annoying to get ourselves, our luggage and a pram with a baby into the foyer. Oh, and only one lift was working too. Once checked in we headed up to our room to find out we were given a basic queen room instead of the premium king suite we booked. They were not able to find us another room that matched what we had booked, so instead they gave us free breakfast for the two days. A nice gesture but the actual breakfast itself was quite underwhelming and very limited for choice. Also you have to pay extra for a coffee, which was a bummer. We made do with our smaller room/bed BUT the cleanliness and overall appearance of the room was pretty bad. There was some rubbish under the bed, dust on the cups in the bathroom, rust on the shower curtain rod (which was also extremely loose), holes in the tiles and pretty gross looking grout throughout the whole bathroom. Not at all what the pictures online looked like. It just seemed that the room we were given was either extremely basic or not renovated like the others were. I wouldn't have cared so much if we hadn't paid almost $700 for just two nights. Definitely not worth the money.
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Date of stay: January 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Manager, Marketing at Deep Blue Hotel & Hot Springs
Responded 31 Jan 2024
Hi I5897WWkayap, Thank you for taking the time to share your feedback regarding your recent stay at our hotel during the long weekend. We sincerely apologise for the inconveniences you experienced and appreciate your valuable input. We understand that the revolving door and limited lift access upon your arrival posed challenges for you, especially with a pram and luggage. Please be assured that the revolving door is currently operational but can feel quite heavy to push and we also appreciate your patience as we address the lift issue, aiming to have it fixed promptly. It's important to note that when technical issues arise, particularly with specialised equipment like an elevator, we must prioritise the safety of our guests. In such cases, we often need to wait for specialists to assess and address the problem thoroughly. While we understand this may be inconvenient, our commitment to guest safety remains our top priority. We are genuinely sorry for the oversight in providing you with a basic queen room instead of the premium king suite you had booked. While we regret that we were unable to find a suitable alternative room, we hope the complimentary breakfast for the duration of your stay helped in some way. We acknowledge your feedback about the breakfast choices and the additional cost for coffee, and we will certainly take this into consideration for future improvements. We genuinely value your patronage, and we are sorry that your recent stay did not live up to the standards you have come to expect from us. We assure you that your concerns have been shared with our team for further review and improvement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joseph g wrote a review Jan 2024
Melbourne, Australia2 contributions
Firstly, the Hot springs was fantastic, but they are not associated with the hotel. they told me there a separate Identify. Payment is separate or charged back to hotel. But I was blown away with the accommodation as I paid $1296 for two nights and this was, we got. as soon as we walked in my partner noticed the towel was dirty on the bed rolled up with a very large brown stain, secondly, we only had one cake of soap? even budget hotel motel gives you two, we were located on the 4th floor and for three days two nights they were only using one elevator ??? there is two so the amount of wait time was ridicules. Lastly when i phone on my prebooking i stated to the reception at the hotel. you do have an indoor pool he replied of course, what he didn't say is the heater on the pool is broken and won't be fixed until the end of January. but guys the hot springs was worth the embracing stay at this hotel, please stay somewhere else it's not worth splashing out oh by the way the balcony doesn't have any sit-down chairs. the carpet could do with a upgrade, if you're wondering yes i took the towels back, he replaced them but with no apology he snaped the towel out of my hand to replace it, so one elevator for every level had to be used and we didn't see any repair man. the only flip side is the location is good but will never recommend it that's for sure not for that price.
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Date of stay: January 2024
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Manager, Marketing at Deep Blue Hotel & Hot Springs
Responded 9 Jan 2024
Hi 18josephg, Thank you for sharing your feedback with us, and we genuinely appreciate your detailed review. We are thrilled to hear that you enjoyed the Hot Springs experience; however, we deeply regret that you were disappointed during your stay at our hotel. Regarding your concerns with the accommodation, we sincerely apologise for the oversights in amenity provision. Your feedback has been shared with our housekeeping team for immediate attention. We acknowledge the inconvenience caused by the maintenance of one elevator during your stay. Unfortunately, this was due to essential maintenance work to enhance the overall guest experience. We understand the impact it had on your wait time and sincerely apologise for any frustration caused. We regret any miscommunication regarding the indoor pool's heating issue, and we apologise for any inconvenience this may have caused. Rest assured, we are actively addressing this concern and anticipate its resolution by the end of January. While we are glad you found the location favourable, we are truly sorry that your overall experience fell short of your expectations. Your feedback is invaluable to us, and we hope to have the opportunity to regain your trust on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samantha T wrote a review Dec 2023
2 contributions
Stuff was really lovely and helpful. The only issue was the steps was very slippery getting into the water and hard to get down. The sensory pool was very loud for people who don’t enjoy loud noises. The change rooms were very smelly and the toilets were not very clean
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Was very expensive for just 3 hours but the service was great but not a lot of signs to show were...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Manager, Marketing at Deep Blue Hotel & Hot Springs
Responded 2 Jan 2024
Hi G6673WE, Thank you for taking the time to share your feedback about your recent visit to our facility. We appreciate your kind words about our staff and their helpfulness. We are sorry to hear about the challenges you experienced with the steps, please be assured that your feedback will be passed onto the team for review as your safety and comfort are our top priorities. Your feedback is valuable to us as it helps us identify areas for improvement. We appreciate your understanding and thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide an improved experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabbbia wrote a review Dec 2023
Minusio5 contributions3 helpful votes
The hot springs are ok but everything else is ridiculous for the price they ask to stay.. Get ready to order food from takeaway and bring your own drinks as the hotel doesn’t offer anything to eat after 8:30 pm The buffet breakfast is ridiculous!!! Don’t get fooled the website says “chef prepared food” but it’s not… croissants where still frozen and food quality is very poor…
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Manager, Marketing at Deep Blue Hotel & Hot Springs
Responded 2 Jan 2024
Hi Fabbbia, Thank you for sharing your feedback about your recent experience with us. We appreciate your input and apologise for any aspects that did not meet your expectations. We are sorry to hear that the food options and quality fell short during your stay. Your comments about the buffet breakfast are concerning, and we assure you that we will review our offerings to ensure that they align with the quality and freshness our guests expect. Regarding the limited dining options after 8:30 pm, we understand the importance of providing convenient services, and we apologize for any inconvenience caused. We appreciate your understanding and hope that we may have the opportunity to welcome you back, providing an improved experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jayson N wrote a review Nov 2023
1 contribution
We booked a romantic weekend away thinking that an ocean view room would be idyllic. Definitely not worth $400+ a night, and after one night we checked out and got a refund on the second night. Hall carpets are stained, room is average (with a very limited ocean view) and the shower grout was disgusting. Wish I had read the latest reviews (rather than just the overall historical star rating) as clearly this hotel has deteriorated in quality and amenities. Everything looks tired and a bit dated. Positive was the staff were courteous and the restaurant was closed for dinner (apparently dodged a bullet there) so the front desk provided a list of local restaurants, which is how we stumbled on The Hairy Goat Tapas & Cocktail Bar (5 stars to these guys).
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Manager, Marketing at Deep Blue Hotel & Hot Springs
Responded 14 Nov 2023
Hi 852jaysonn, Thank you for taking the time to share your feedback with us. We sincerely apologise that your experience at our hotel did not meet your expectations, and we appreciate your honest and detailed review. We are genuinely sorry to hear about the issues you encountered during your stay. Your concerns regarding the stained hall carpets, average room, limited ocean view, and the condition of the shower grout have been duly noted. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of providing that for you. We take your comments seriously, and we want to assure you that we are addressing these issues internally to ensure that improvements are made promptly. We appreciate your constructive criticism, as it helps us identify areas that need attention and enhancement. On a positive note, we are delighted to hear that our staff demonstrated courtesy throughout your stay. We are proud of our team and the service they provide, and it's heartening to know that they made a positive impact on your overall experience. We also appreciate your kind words about the local restaurant recommendation. We strive to provide our guests with the best possible alternatives when unforeseen circumstances arise, and we're glad you enjoyed your time at The Hairy Goat Tapas & Cocktail Bar. Once again, we apologise for any inconvenience you may have experienced during your stay. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future, providing you with a much-improved experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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melanie d wrote a review Oct 2023
1 contribution
What a waste of money. First day we stayed we had drilling banging going on from 4pm until 7pm . Next day we are woken up with tradies banging on the Celling fixing a shower screen. Bang bang bang. So much for a lie in. Then we went down for the breakfast. Bread was stale and dry. Juice was watered down, hit water was cold. We then left for the day. We came back only to put up with drilling until 7pm and shouting. Then the morning on Saturday where we thought might take easy woken up yet again with banging and tradies. Would not recommend this place. Very disappointed as we were celebrating our 40th Anniversary. Sent from my iPhone
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Date of stay: September 2023
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Location
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Trip type: Travelled as a couple
Room Tip: Don’t go u less you like noise and being disturbed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Manager, Marketing at Deep Blue Hotel & Hot Springs
Responded 30 Oct 2023
Hi Melaniedl, I want to express our sincerest apologies for the disruptions and inconveniences you experienced during your stay at our hotel. Your feedback is incredibly valuable, and I can assure you that we take it very seriously. It is disheartening to learn about the disturbances caused by ongoing maintenance work and the lackluster breakfast experience you encountered. This is not the level of service that we strive to provide to our guests, especially during a special occasion like your 40th Anniversary. Please know that we are taking immediate steps to address the issues you've raised, ensuring that such incidents do not recur in the future. Your comfort and satisfaction are of the utmost importance to us, and we deeply regret that we fell short in delivering the experience you deserved. We understand that your stay did not meet your expectations, and we would appreciate another opportunity to make it right. If you would consider giving us another chance, we will do our utmost to provide you with the exceptional stay you originally hoped for. Once again, we apologise for any inconveniences you experienced, and thank you for bringing them to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$192 - AU$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel deep blue warrnambool hotel warrnambool
FORMERLY KNOWN AS
Quality Suites Deep Blue
LOCATION
AustraliaVictoriaWarrnambool
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DEEP BLUE HOTEL & HOT SPRINGS (AU$192): 2024 Prices & Reviews (Warrnambool) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Deep Blue Hotel & Hot Springs
Which popular attractions are close to Deep Blue Hotel & Hot Springs?
Nearby attractions include Lake Pertobe Adventure Playground (0.9 km), Logan's Beach (3.7 km), and Flagstaff Hill Maritime Village (1.3 km).
What are some of the property amenities at Deep Blue Hotel & Hot Springs?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Deep Blue Hotel & Hot Springs?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Deep Blue Hotel & Hot Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Deep Blue Hotel & Hot Springs?
Yes, free parking is available to guests.
What are some restaurants close to Deep Blue Hotel & Hot Springs?
Conveniently located restaurants include Clovelly Restaurant and Bar, Bohemia Cafe and Bar, and Hotel Warrnambool Restaurant.
Are there opportunities to exercise at Deep Blue Hotel & Hot Springs?
Yes, guests have access to an indoor pool and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Deep Blue Hotel & Hot Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Deep Blue Hotel & Hot Springs?
Many travellers enjoy visiting Granny's Grave (2.4 km).
Does Deep Blue Hotel & Hot Springs have any great views?
Yes, guests often enjoy the harbour view available here.
Is Deep Blue Hotel & Hot Springs accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.