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Mid City Motel Warrnambool
525 Raglan Parade, Warrnambool, Victoria 3280 Australia
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Avg. AU$167 /night, 1/22 - 1/23
AU$390
per night
AU$272
per night
AU$154
per night
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About
#19 of 26 hotels in Warrnambool
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to the Mid City Motel, centrally positioned in the vibrant coastal city of Warrnambool. Just an hour's scenic drive from the awe-inspiring 12 Apostles along the iconic Great Ocean Road or an easy three-hour journey from bustling Melbourne. Our contemporary accommodation complex harmoniously blends comfort and convenience, catering to the diverse needs of families, corporate travellers, and leisure enthusiasts. Indulge in moments of relaxation by our outdoor swimming pool, playground, and BBQ area, ensuring delightful experiences for guests of all ages. Our establishment's allure is accentuated by its tranquil ambiance and considerate amenities, ensuring each stay is etched with memorable moments. Elevating your experience is Elements Restaurant and Bar, where our skilled chef meticulously crafts sumptuous menus, tantalising your taste buds with culinary delights.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children's playground
Children's television networks
Conference facilities
Banquet room
Street parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Kids' outdoor play equipment
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
First aid kit
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Complimentary toiletries
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Location
525 Raglan Parade, Warrnambool, Victoria 3280 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
53 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
King Studio Spa Room, fantastic room, felt very newly renovated and all mod cons.
Bed very comfortable, rain head shower great pressure and really hot water.
Spa was wonderful! Set in the room, had really hot water and good pressure jets. Fab way to unwind after a tense business meeting.
The restaurant in the Motel was great value for money, with tasty food and the portion sizes were really large.
Staff very friendly. Couldn’t fault it.
Bed very comfortable, rain head shower great pressure and really hot water.
Spa was wonderful! Set in the room, had really hot water and good pressure jets. Fab way to unwind after a tense business meeting.
The restaurant in the Motel was great value for money, with tasty food and the portion sizes were really large.
Staff very friendly. Couldn’t fault it.
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reception:
Friendly and efficient staff
Room / facilities:
Our first room (1st floor) experienced some maintenance issues which were addressed by reception.
The second allocated room was on the ground floor, and is very spacious with a comfortable king bed, bed side tables with 1 lamp, massive modern bath room and walk in shower, lounge and flat screen tv, split system air con tea and coffee facilities, study and dining tables, wardrobe, iron and board and luggage rack, loads of free parking, tea and coffee facilities.
Wifi:
Very fast signal and complementary
Breakfast:
Available, but not utilised during this stay
Conclusion:
Centrally located hotel, despite being on the main road, it is very quiet, with good facilities.
Letdowns:
Poor maintenance in some rooms, dated furnishings (first allocated room)
Location / Nearby:
Pool, bbq area, walking distance to many take away outlets and the main shopping area.
Flagstaff attraction is only a 5 minute drive.
Friendly and efficient staff
Room / facilities:
Our first room (1st floor) experienced some maintenance issues which were addressed by reception.
The second allocated room was on the ground floor, and is very spacious with a comfortable king bed, bed side tables with 1 lamp, massive modern bath room and walk in shower, lounge and flat screen tv, split system air con tea and coffee facilities, study and dining tables, wardrobe, iron and board and luggage rack, loads of free parking, tea and coffee facilities.
Wifi:
Very fast signal and complementary
Breakfast:
Available, but not utilised during this stay
Conclusion:
Centrally located hotel, despite being on the main road, it is very quiet, with good facilities.
Letdowns:
Poor maintenance in some rooms, dated furnishings (first allocated room)
Location / Nearby:
Pool, bbq area, walking distance to many take away outlets and the main shopping area.
Flagstaff attraction is only a 5 minute drive.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the cleanliness of the rooms to the friendly staff that went above and beyond to assist in every which way they could especially one lady by the name of Jan. I was treated so very well. Jan went above and beyond to ensure I had a place to stay when I was unsure as to the duration I required somewhere to stay. Even staying back beyond the hours of operation of front desk and knowing the phone line would automatically divert to the after hours operator, and confirming with me by calling my mobile that I had somewhere to stay as I was having issues with my bank and unsure if I were able to access funds to pay for a room. All of this done in her own time and from her kindness of making sure I had a place to stay rather then sleeping in my car. Never have I been so appreciative for someones concern and generosity for assisting me. Well done Jan you should be next in line to run the place. Thank you
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have never left a bad review for a motel before, however this place was terrible. Stayed 3 nights for speedway in room 57. Definitely needs renovating, but had read motel is part way through renovations so knew room would probably be very dated. On the second night was woken in the night by running water. Assumed it was the shower however on investigation found water leaking out of air conditioner down wall and onto benchtop. As was middle of night put a towel underneath and advised reception the next morning. Also advised iron did not seem to be working. We were told they would contact maintenance. We went on our way for the day. When we returned to the room late that night we found the air conditioner was still leaking and the power points were now it working. The carpet under the bench top was wet and upon having a look at the bottom of the bench it was obvious this was not the first time this area had been wet. We now had a leaking air conditioner, wet carpet and an obvious electrical issue. Rang the night manager who came and put us in an alternate room for the night. She had not been advised of anything by management and was very helpful given the circumstances. This room was renovated and quite nice, however had a large bug zapper directly outside the door which zapped loudly all night. After an average sleep we were surprised by a cleaner entering our room while I was in the bathroom and my husband still in bed. It seems no-one communicated the room change to the cleaning staff. Upon check out I waited to see if anything was said about the incidents. As nothing was said I brought up the fact that I found it all very unsatisfactory. The manager told me he was sorry for the inconvenience but they had had maintenance attend the room and clear a blocked pipe in the air conditioner and they felt the issue had been resolved. However saturated towels were still on the bench top when we had returned to the room, the carpet was wet and if they had checked the iron they would have discovered the power points had shorted out. The only good thing about the place was the bed in room 57 is very comfortable. I won’t be back and cannot recommend.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations Manager, General Manager at Mid City Motel Warrnambool
Responded 31 Jan 2022
Sharn, Thanks for your review and valued feedback. I apologise for not meeting your expectations as we strive to satisfy our Guests. We will look into, and address your concerns and see how we can improve for the future. Please reach out to me at gm@themidcity.com.au with any further comments or suggestions you wish to share. Again, thank you for taking the time to review Mid City Motel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My exhausted husband arrived at the Mid City Motel last night after two gruelling days of meetings and medical tests to find the bottom sheet didn’t cover the mattress. He therefore paid $150 for a bed that he couldn’t sleep in. We have stayed here before and have been happy. Maybe this short sheeting is part of a money saving venture, but they have lost us. Are they saving money on the cost of the fabric in the sheet or are they saving 30 seconds for the housekeeper to pull the bottom on the fitted sheet into place. Whatever they are doing is false economy. Travellers are getting more sophisticated and don’t pay top dollar for bottom dollar quality.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicollette Hallyburton, General Manager at Mid City Motel Warrnambool
Responded 19 Feb 2020
Hi LinLee2016 We are very sorry that your husband felt uncomfortable during his stay with us. We usually receive very positive feedback regarding the comfort-ability of our rooms and bedding as each bed has three sheets provided including a bottom sheet and two top sheets with a blanket placed between them. Although we do completely sympathise with your husband’s situation as we do understand the value of a good night’s sleep especially after a long day. We take pride in providing a comfortable stay for all our guests. After our initial conversation, we were under the impression that we had come to an agreeable resolution with you over the phone . If you would like to speak with me further about this please call me on 03 5562 3866
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a premium King room which was very spacious and nice. Had all the amenities and the bed was comfortable.
Location of the hotel is very good and an easy walk to all shops in city centre. Free onsite parking is always good to have.
Hotel provided free Wi-fi access but when we tried logging in-didn’t work. We did not bother asking as we had our phone data.
Basic soaps were provided but other than that when we asked for dental kit- they did not have any.
Overall a good experience.
Location of the hotel is very good and an easy walk to all shops in city centre. Free onsite parking is always good to have.
Hotel provided free Wi-fi access but when we tried logging in-didn’t work. We did not bother asking as we had our phone data.
Basic soaps were provided but other than that when we asked for dental kit- they did not have any.
Overall a good experience.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Bring your own toiletries
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the outside, this looks like a pretty average old-school motel. However the rooms have been updated and are comfortable with a good bathroom and comfortable bed. I was expecting more given the 5 star premium price being charged between Christmas and new year and so was disappointed overall given how much I'd paid and it turned out to be poor value for money. There's a small pool with BBQ area but no cooking facilities or crockery which was disappointing given their kitchen was closed and no meals available. But the location is good on the edge of the CBD so easy to walk from here to shops and restaurants. There were many families staying so it was pretty noisy with noise carrying from one room to another and the layout of the motel meaning people walk past your window all the time. Good option overall as long as you're not caught out by their price gauging at busy times as I was.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations Manager, General Manager at Mid City Motel Warrnambool
Responded 7 Jan 2022
Dear Glyn, Thanks for your review and valued feedback. I apologise for not meeting your expectations as we strive to satisfy our Guests. We will look into, and address your concerns and see how we can improve for the future. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to me at gm@themidcity.com.au with any further comments or suggestions you wish to share. Again, thank you for taking the time to review Mid City Motel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me say at the outset that this place is clean, and for a room with a king bed and a separate couch table TV area for 140 odd dollars it is pretty good value. The thing that surprised me is it has a toaster and air fryer and a microwave but does not have any cutlery or any plates or anything actually. You get two small cups for tea and one spoon, and no other utensils whatsoever so realistically you cannot eat your own stuff in the room, or you can’t even eat takeaway in the room. We had to eat pizza out of the box.. The spa was not working, and It has a sign up that it is temporarily out of order, and the sign looks like it’s been up for years… So I don’t think you’ll be having a spa if you come here. The welcome when we checked in was pretty much non-existent, no smile and slightly above grunt level, but we’re not hiring a friend we are hiring a room, and its location, and the comfortable bed and the fact it is clean, means I will come here again. To the management all you need to do to fix this place is smile, and put some basic cutlery and crockery in the room, and fix the spa.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Generally I don’t like walking anywhere, but it’s location is really good for walking to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations Manager, General Manager at Mid City Motel Warrnambool
Responded 14 Dec 2022
Hi The-Mong, Thank you for time it has taken you to provide us with this detailed feedback. Although, we personally think pizza tastes better out of the box we understand why you would appreciate some utensils :) We appreciate the feedback and please be assured that the team will be taking your comments on board as we are always looking for ways to improve our services and customer experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a disappointment this hotel was after reading some of the reviews.
The worst thing was the smell in the room. It smelt like a nursing home.
We clearly didn’t get a renovated room and it was dated beyond belief with stained curtains and holes in the walls.
I’ve never done this before but I actually looked online to see if I could book another hotel. Unfortunately everywhere within our budget was booked out.
I’ve nothing positive to say about this place from the moment we checked in.
The worst thing was the smell in the room. It smelt like a nursing home.
We clearly didn’t get a renovated room and it was dated beyond belief with stained curtains and holes in the walls.
I’ve never done this before but I actually looked online to see if I could book another hotel. Unfortunately everywhere within our budget was booked out.
I’ve nothing positive to say about this place from the moment we checked in.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BEWARE: I had the worst encounter I have ever had at this motel. Firstly, we came in and there were strange men next door staring that made me feel extremely uncomfortable as a 25yo female. The room itself stank, was stale and had mould in the bathroom and was nothing like the photos online. Asked for a refund, or even a partial refund as we didn’t feel comfortable sleeping there and were met with hostility and ignorance from the manager stating “this is a motel what do you expect”. There was no cancellation or refund policy and he refused to give us any money back because he had “20 vacant rooms”. Disgusting customer service and also charged us the full $50 deposit totalling $194 for a room we couldn’t even sleep in! From the looks of the other reviews this motel is in breach of many consumer laws and will be getting reported to the ACCC.
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Date of stay: February 2024Trip type: Travelled with friends
Value
Location
Service
Room Tip: Don’t even bother.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No and it’s dirty
"Avoid the spa room it’s above the laundry and you might get woken up by the fire alarm"Read full review
"Don't go to restaurant- order room service it will be quicker!!- is good food though."Read full review
"Housekeeping left a lot to be desired with a number of rooms in our tour group being serviced adequately."Read full review
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PRICE RANGE
AU$193 - AU$396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country comfort hotel warrnambool
FORMERLY KNOWN AS
Country Comfort Warrnambool
LOCATION
AustraliaVictoriaWarrnambool
NUMBER OF ROOMS
61
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingMID CITY MOTEL WARRNAMBOOL (AU$193) - 2025 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Mid City Motel Warrnambool
Which popular attractions are close to Mid City Motel Warrnambool?
Nearby attractions include Granny's Grave (0.4 km), Lucy (0.4 km), and Saint Joseph's Church (0.4 km).
What are some of the property amenities at Mid City Motel Warrnambool?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mid City Motel Warrnambool?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mid City Motel Warrnambool?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mid City Motel Warrnambool?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Mid City Motel Warrnambool?
Conveniently located restaurants include Bohemia Cafe and Bar, Hotel Warrnambool Restaurant, and The Liebig cafe&restaurant.
Are there opportunities to exercise at Mid City Motel Warrnambool?
Yes, guests have access to a pool during their stay.
Is Mid City Motel Warrnambool located near the city centre?
Yes, it is 0.8 km away from the centre of Warrnambool.
Does Mid City Motel Warrnambool offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Mid City Motel Warrnambool?
Many travellers enjoy visiting Granny's Grave (0.4 km).
Is Mid City Motel Warrnambool accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.