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Crest on Barkly Hotel

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82 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

First night of 4 very disappointing. Kept of all night due to sounds coming from above apartments and neighboring properties. They glazing is old and thin, offers no sound deadening. The apartment is situated in a different building than is advertised. There are no emergency plans in the apartment. We returned at 5pm with the apartment not serviced, stating we...

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Helpful?
Thank carrgk
Reviewed 3 weeks ago via mobile

booked a one bedroom apartment and the room has no aircon so had to turn on the aircon in the living room to cool down the whole area. no washing machine in the apartment. dirty water flow out when trying to use the bath. put a sign to do house keeping and back in the evening... the room is still...

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Helpful?
Thank Dave H
Greg N, Public Relations Manager at Crest on Barkly Hotel, responded to this review

Hello Dave H, Thank you for your review. We appreciate feedback as it gives us the opportunity to review our business and improve our systems and procedures. In this instance, we are disappointed that your stay with us did not live up to your expectations. Please note that this is common practice to use the air conditioning in a one...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

The staff at the hotel are very welcoming and awesome! Especially the receptionist King who was working the night shift, he helped me to work things in my room and made sure my stay was good! I recommend this hotel and if I ever come back to Melbourne again I will definitely be staying here! Cheers !!! Havana

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Helpful?
Thank vanaxxxx
Greg N, Public Relations Manager at Crest on Barkly Hotel, responded to this review

Hello Havana, Thank you very much for your positive review. It is greatly appreciated and we are sure that King will take great satisfaction from reading your words. We hope that you can come back and stay again soon. The Team @ Crest on Barkly.

Reviewed 4 weeks ago

WE have been regular guests at the Crest over the past 10 - 15 years This was the final straw Firstly had troubles getting a confirmation for our booking it took 3 phone calls over 3 daysfrom Brisbane resulting with a promise from staff to email a confirmation On fourth call got onto a King ? Who did confirm our...

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Helpful?
1Thank Stephen G
Greg N, Public Relations Manager at Crest on Barkly Hotel, responded to this review

Hello Stephen G, Thank you for taking the time to write your review. Given that you are a long term customer, we are extremely disappointed to read that your recent stay did not live up to your expectations. We treat all matters raised in reviews very seriously and your comments will be addressed in Management discussions. Stephen, as you are...

Brisbane, Australia
Reviewed 21 November 2016

Very noisy, dirty rooms, poorly maintained. Very expensive for what it is. Looks like its been patched up. No staff around. Poor service. Awful experience. Do not stay at this hotel! Great example of faulty towers. Unfinished floor dangerous.

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Helpful?
1Thank 141QLD
Greg N, Manager at Crest on Barkly Hotel, responded to this review

Hello 141QLD. Thank you for taking the time to write a review on our venue. We are very disappointed to read that your stay with us was not as you envisaged. Our staff members take great pride in the work they provide and I can be certain that the Housekeepers will be concerned when your comments are raised. In addition...

Edmonton, Canada
Reviewed 14 November 2016

It may not be the hotel flaw, but they put 12 of us into 3 double rooms suite with only one washroom in each suite. And all washroom and bath room doors have NO lock. Totally unacceptable. I complained to the hotel and was told the hotel was fully booked. The night clerk did do her best to smooth the...

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Helpful?
1Thank SunCruise2014
Greg N, Manager at Crest on Barkly Hotel, responded to this review

Hello SunCruise2014, Thank you for your review. We take all reviews very seriously as they give us the opportunity to review our systems and procedures and make adjustments accordingly. It is our intention that every one of our guests thoroughly enjoys their time at our venue and we hope to exceed our guests expectations. We understand that to do otherwise,...

Sydney, Australia
Reviewed 7 November 2016

The road noise; as apartment is close to a major intersection and on an incline, the sound of trucks using engine breaking was disturbing. This kept us awake all night. When we complained at 1.30am, the receptionist said it is not his problem. The intersection also has high level lighting. Poor ventilation so any smells from toilet travel throughout apartment....

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Helpful?
1Thank Jayantha J
Greg N, Public Relations Manager at Crest on Barkly Hotel, responded to this review

Hello Jayantha J, Thank you for your review. We are certainly disappointed that your stay with us was not as you desired. St.Kilda can certainly be noisy on weekends and being situated in the C.,B.D lends itself to these extenuating circumstances that are beyond our control. We have just opened a brand new accommodation venue off the main streets in...

Hobart, Australia
Reviewed 1 November 2016

The unit I was provided was roomy, but there were problems. The remote to the tv in the bedroom didn't work. It was the wrong type for the tv supplied. The vanity basin in the bathroom lacked a plug. The wooden blinds on the windows had broken slats which let the light in at night. Overall the blinds were well...

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Helpful?
Thank royo460
Greg N, Manager at Crest on Barkly Hotel, responded to this review

Hello royo460, Thank you for your review and taking the time to provide us with valuable feedback. Please be advised we have noted your points and discussed within a Management forum. Lighting and blinds have been central in our conversations across the entire venue. We have also made the WiFi complimentary to all of our guests, rather than the first...

Reviewed 25 October 2016 via mobile

After buggering up our accommodation for Sunday night my husband went online to book somewhere a little closer to Melbourne. We booked for a night and when we arrived we were upgraded to the 2 bdrm apartment. The staff were extremely helpful and very friendly. I would let friends know a about this accommodation as they were so helpful and...

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Helpful?
Thank Kym D
Greg N, Manager at Crest on Barkly Hotel, responded to this review

Hello Kym D, Thank you for your review...it is very much appreciated. All of our Staff members are particularly proud of the levels of service they offer our valued customers and they take great delight in reading such comments when passed on accordingly. We hope to see you again soon shortly. The Team @ Crest on Barkly.

Brisbane
Reviewed 24 October 2016

Efficient check in. Rooms tidy and roomy enough. Found a bobby pin under the hotel compendium in our room which makes you wonder about cleaners picking stuff up to dust/clean, instead of actually picking up things to dust under. Word of advice in some of the rooms like we had if you have to fold back the glass shower screen...

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Helpful?
Thank Linda D
Greg N, Manager at Crest on Barkly Hotel, responded to this review

Hello Linda D, Thank you for your review. We certainly appreciate that you have taken the time to comment on your stay here at the Crest on Barkly. We have certainly acknowledged your comments. Our Housekeeping staff are very dedicated to ensuring all rooms are kept to a very high standard. They have systems and procedures and checklists to ensure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Crest on Barkly Hotel is located right behind No. 1 St Kilda Road Melbourne. Just 8 minutes from Melbourne's Central Business District. Our apartments are all fully self contained, you will find all the facilities you will need to feel at home away from home. Great for families, long stays and more. ... more   less 

Additional Information about Crest on Barkly Hotel

Address: 47 Barkly St, St Kilda, Port Phillip, Victoria 3182, Australia
Region: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Price Range: $113 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crest on Barkly Hotel 3.5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Crest On Barkly Hotel St Kilda, Greater Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crest on Barkly Hotel staff and other travellers.
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Humpty Doo
2 months ago

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Questions? Get answers from Crest on Barkly Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there”
 of 5 bubbles 194stepheng, 18 Dec 2016 | Read review
“Would not recommend, not senior friendly.”
 of 5 bubbles SunCruise2014, 13 Nov 2016 | Read review
“Ask for a room away from the busy street.”
 of 5 bubbles royo460, 1 Nov 2016 | Read review
“Ground floor was easy access. The main bedrooms are at the rear of the apartment so we were not bothered by any road noise.”
 of 5 bubbles alreidy, 29 Jun 2016 | Read review
“Maybe apartments might be better.”
 of 5 bubbles SoniM671, 22 Jun 2016 | Read review
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