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Quality Inn & Suites The Menzies

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Quality Inn & Suites The Menzies
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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Maleny, Australia
Reviewed 2 weeks ago

We stayed two nights in Ballarat. We were very impressed with The Menzies. From very modern rooms to great managers and good central location. This motel defines how good service makes such a difference. Highly recommend!

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Helpful?
Thank ArtonCairncross
Management response:

Thank you for such a beautiful review. Really appreciate your opinion and thoughts on our business. So pleased we met your needs and made your stay as pleasant as possible. Thank you again. Regards, Judy

Melbourne, Australia
Reviewed 3 weeks ago

Made a phone enquiry and nothing was too much of a problem, great service and they managed to find an upstairs/downstairs 2 bedroom apartment for us, compact, pristine and lovely accomodation, Service and friendliness at front of desk was great, advice on eating was 'On the Money', thoroughly recommended...

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Helpful?
Thank Hazmatau2015
Management response:

Thank you so much for your great review. So pleased our accommodation suited your needs and our recommendations for restaurants were appreciated. Regards, Judy

Broadford, Australia
Reviewed 4 weeks ago

After a huge mistake made by a major booking agent, the managers of this motel were so apologetic and so helpful I couldn't have had more genuine and professional people running this motel. Rhonda and Kevin Bradmore were employed to fill in while the owner managers were away. So they were just as disappointed as we were when we found...

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Helpful?
Thank smrussell
Management response:

Thank you for writing such a lovely review. It was a stressful time for all concerned. So pleased a resolution was found. Pays to have competent relief managers! We look forward to your return in the future. Kind regards Judy

Victoria, Australia
Reviewed 6 February 2017

My friends and I stayed recently as we were attending a concert in Ballarat. We were very impressed with the rooms as they were very clean (we can be quite fussy around cleanliness!!) but we were all impressed with the rooms and would stay here again. Judy was extremely helpful and went out of her way to assist us with...

Review collected in partnership with this hotel
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Helpful?
Thank alig1176
Management response:

Thank you Ali. Your wonderful review spurs us on! Not every day we receive such lovely, genuine comments of appreciation. Not that we expect it - but it is encouraging. We try to treat our guests as just that - Guests! If we can help in any way, we do so if it is within our powers. You were such...

Bognor Regis
Reviewed 20 January 2017 via mobile

We only had one night here but it was very good. Very helpful and friendly staff who paid attention to our ever need. Brought breakfast to our suite and recommended the towns attractions. Private parking.

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Helpful?
Thank SueandKenBognor
Management response:

Hello Sue & Ken. Thank you for post a review after your stay with us. So pleased you enjoyed your stay. It was a pleasure giving you some insight into our lovely town - it is easy to promote the various aspects of the town and its attractions. I hope our enthusiasm was obvious! Regards, Judy

Phuket, Thailand
Reviewed 6 January 2017

After we were not allowed to stay at another hotel in Ballarat as we had children, we made a last minute booking to stay at Menzies. I can only say that in the end we are amazingly happy with the change of venues, as the original motel had a surly and rude owner whilst we were immediately greeted warmly by...

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Helpful?
Thank Dover56
Management response:

Hello Dover56. Things often turn out for the best and we are pleased it did for you this time. It's great to know your particular room-type suited your needs. The second bedroom is ideal for children, isn't it? We will welcome your booking when you return to Ballarat later in the year, if not before. Thank you for the fabulous...

A TripAdvisor Member
2 reviews
Reviewed 19 November 2016 via mobile

I did not have the opportunity to stay at this place as my confirmation email turned out not to be a confirmation. How naive I must be! I booked through a website at 3.10pm and received the confirmation email from the booking site. 4 hours later I had another email from The Menzies that they had received another booking within...

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Helpful?
Thank A TripAdvisor Member
Management response:

It is always disappointing when people turn straight to social media when aggrieved. Yes, we encountered a problem with the booking and the following is what was written by me, in part, to inform the person of the problem: Hello Alison. Unfortunately we are unable to honour this booking as we were fully booked at the time it came through....

Adelaide, Australia
Reviewed 17 November 2016

Stayed here recently for 4 nights (have stayed here previously) and again were delighted. Room was very spacious and larger than most motel rooms (35sq m approx), more like an apartment. The room had an excellent firm, flat bed with soft mattress topper, good quality sofa and other furnishings, well fitted-out kitchenette with full-sized fridge, microwave, quality cutlery etc. Bathroom...

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Helpful?
Thank mag68124
Management response:

Thank you, thank you, thank you. I will get you to do my advertising! We couldn't wish for a better review. Thank you so much for your time in doing so. I means a lot to us. We look forward to your return. Regards, Judy

Reviewed 13 November 2016

Central location, made it easy to reach all our destinations and within walking distance of the CBD. Rooms were clean and our bed was very comfortable. Customer service was excellent and the staff were courteous and went out of there way to help.

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Helpful?
Thank SmitSal
Management response:

Thank you for taking the time to forward your thoughts and lovely experiences. Your kind words have been passed onto all of our staff and we look forward to looking after you again next time you are visiting Ballarat. Kind regards Alice - Office Administration

Melbourne, Australia
Reviewed 8 November 2016

We stayed overnight to visit the Bendigo Art Gallery and found this accommodation to be conveniently located to the centre of Ballarat. It is modern, clean and in a quiet location. The room is large with a kitchen area and the bathroom is a good size and much better appointed than most. Importantly too, the bed was very comfy. There...

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Helpful?
Thank Christine W
Management response:

Hello Christine It's great to hear you enjoyed your stay with us. Being centrally located appeals to the majority of our guests. Everything from restaurants to shopping and sightseeing only a short walk away. Thank you for posting a review. Regards, Judy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Quality Inn & Suites The Menzies is located in the heart of Ballarat on historic Bakery Hill. This delightful 20 room 4star property features a variety of ground floor room styles including one-bedroom Studio Deluxe Suites, Executive King Spa Suites, Family Suites and an Accessible Suite. Also on offer are fully self contained two-storey, 2 bedroom Townhouses with spa - ideal for families. All rooms offer FREE Foxtel and WiFi. Quality Inn & Suites The Menzies is conveniently located and in easy walking distance to the CBD, Railway Station, Bridge Mall shopping precinct, restaurants, art galleries, antique shops, Gold Museum, cinemas and theatre and city shopping. Only minutes by car are local attractions such as Sovereign Hill, M.A.D.E. - Museum of Australian Democracy at Eureka , Ballarat Visitor Centre, Lake Wendouree, Ballarat Wildlife Park, Australian POW Memorial, Botanic Gardens and the many Sporting Facilities. Quality Inn & Suites The Menzies is a perfect base to discover the attractions of the historic city of Ballarat and surrounding district. ... more   less 

Additional Information about Quality Inn & Suites The Menzies

Address: 5-7 Humffray St N, Ballarat, Victoria 3350, Australia
Region: Australia > Victoria > Ballarat
Price Range: $150 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Inn & Suites The Menzies 4*
Number of rooms: 20
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Also Known As:
Quality Inn & Suites The Menzies Ballarat, Victoria
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Questions & Answers

Questions? Get answers from Quality Inn & Suites The Menzies staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments were excellent..”
 of 5 bubbles Hazmatau2015, 28 Feb 2017 | Read review
“Some rooms have a dishwasher. Sure all rooms have coffee pod machine. Japanese restaurant attached. (Mouthwatering) Backrooms are quieter.”
 of 5 bubbles smrussell, 26 Feb 2017 | Read review
“the town house we had, gave a lovely view over the city especially at night”
 of 5 bubbles 391allanag, 24 Jul 2016 | Read review
“Room 10 was very quiet and we parked right outside”
  • Well equipped kitchen diner
  • Bedroom Studio Deluxe
  • Sitting area with anniversary flowers on table
 of 5 bubbles TalismanUk, 14 Jul 2016 | Read review
“Stay longer”
 of 5 bubbles bubblesmelbourne, 29 May 2016 | Read review
5 of 5