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BEST WESTERN PLUS Launceston

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BEST WESTERN PLUS Launceston
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1,178 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Launceston
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Showing 1,155: English reviews
Canberra, Australia
Reviewed 23 January 2014

Clean and comfortable. Service was friendly and helpful. Not far from shopping area/ main street, and short walk to waterfront. Great value at around $95 per night for a twin share room. We left our luggage in the secure storage area the next day while travelling around town.

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Helpful?
1Thank oz_traveller485
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear oz_traveller485 Thank you for your feedback and choosing to stay with Best Western Plus Launceston I pleased that you found the service we provided to you during your recent stay with us friendly and helpful and the location to the Main Street convenient. I hope that we have the chance to welcome you back to Best Western Plus Launceston...

Wollongong, Australia
Reviewed 20 January 2014

This was our first time staying in Launceston, and this hotel was in the perfect position to explore the city. Right in the middle of town, it was easy to explore the mall and quadrant areas, and just a short walk to the gallery, museum, and gorge entrance. The buffet breakfast was fresh and plentiful, with a good selection of...

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Helpful?
Thank Hazmanda
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Hazmanda Thank you for your feedback and choosing to stay with Best Western Plus Launceston I pleased that you found the Hotel a perfect location to explore the city and your overall satisfaction with the services provided to you during your recent stay with us I hope that we have the chance to welcome you back to Best Western...

Melbourne, Australia
Reviewed 18 January 2014

A 4 star rated establishment according to the best western plus website (4.5 star rated on wotif), -The room we stayed in was very uncomfortable due to no air conditioning, could hardly sleep at night as it is impossible to get any air flow through the room. Staff weren't very helpful but I guess what can they do. - Parking...

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Helpful?
Thank matt J
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi Matt J, Thank you for your review of the Best Western Plus, Launceston. We are recently undergoing a complete refurbishment including new beds, soft furnishings, art work, IP phones & television and of course, air conditioning in the rooms which do not already have any. We regret that your stay was uncomfortable in the heat and are working quickly...

Burnie, Australia
Reviewed 10 January 2014

This hotel was clean, comfortable and well looked after. The staff at the desk were very helpful and friendly. The rooms were lovely and the hotel is in a fantastic location- stone's throw away from the mall. I would definitely stay here again when I come to Launceston overnight.

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Helpful?
1Thank meggles54
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear meggles54 Thank you for your feedback and choosing to stay with Best Western Plus Launceston I pleased that you found the Hotel conveniently located in the CBD and the staff looked after you. I hope that we have the chance to welcome you back to Best Western Plus Launceston soon. Kind regards Leon wood

Maclean NSW
Reviewed 10 January 2014

Over looking the dismal carpark, there is nothing wrong with the room. They are simply well appointed rooms with all you expect in a motel. Room is attractive, the linen clean but the pillows are hard; The advertised free wi-fi is unsecured. If you want secured wi-fi you pay your $20.00. The staff, while quite efficient, don't listen to you....

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Helpful?
3Thank Blujinja
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Blunjinja On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Reviewed 10 January 2014

Stayed two nights and everything was okay, but there was nothing special about this place. Definitely not 4.5 star rooms, but can't say in relation to the other facilities as we did not use them. It was clean but the bathroom was poky with a shower in the bath. Parking is $6 extra per day - not much, but could...

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Helpful?
2Thank David_and_Gill
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi David_and_Gill, Thank you for your review of the Best Western Plus, Laucneston. WIth a complete refurbishment underway, I am sure that your next stay with us will indeed be memorable for all the right reasons. WIth new beds, soft furnishings, art work, high speed internet, IP phones & televisions and free Wi-Fi we hope to deliver a really special...

Brisbane Region, Australia
Reviewed 8 January 2014

Stayed here on a recent Saturday night. We were pleasantly surprised to be given a room upgrade, particularly as the room had been booked on a discount site. The room was really comfortable and modern. Some of the pillows were a little hard, but between the 3 of us we managed to swap until we were all satisfied

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Helpful?
Thank harry27Tasmania
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear harry2Tasmania Thank you staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. We are currently in the process of upgrading all the rooms with new soft furnishings which include new King Coil Plush King beds and TVs etc We hope you will come back and see us again soon to...

Wodonga, Victoria, Australia
Reviewed 7 January 2014

We were greeted by Amanda who was helpful and very friendly. She checked us in, gave us some information on what was available in the hotel. The room was immaculate, clean as was the bathroom. The only thing that was an issue was that one of the towels had yuck on it, looked like old soap, but we had a...

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Helpful?
Thank Nicole M
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Nicole M, Thank you staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am happy to read that Amanda...

Sydney, Australia
Reviewed 6 January 2014

This hotel is situated is a great part of Launceston, close to lots of food and entertainment. The rooms were modern, clean and reasonably priced. Bed was comfy and there great views across town from our window. Only let down was the parking, where you're expected to park out in the public car park and pay for the privilege (we...

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Helpful?
Thank ChloeVonFrenchie
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear CHloeVonFrenchie Thank you staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see...

Sydney, Australia
Reviewed 6 January 2014

Review collected in partnership with Accorhotels.com
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Thank Geoff B
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about BEST WESTERN PLUS Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $98 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
BEST WESTERN PLUS Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Launceston staff and other travellers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing back of the hotel”
 of 5 bubbles jackieb127, 20 Mar 2017 | Read review
“Although the bathroom was a little small the bed was huge & very comfortable. The room was also quiet big. Staff very friendly.”
 of 5 bubbles 114judym, 7 Mar 2017 | Read review
“ carpets could do with a redo . and a paint job in bathroom .”
 of 5 bubbles soniasZ245NJ, 6 Mar 2017 | Read review
“Free wifi - awesome”
 of 5 bubbles gardencottage84, 5 Mar 2017 | Read review
“Get there early to secure a parking spot”
 of 5 bubbles 740jodiew, 12 Feb 2017 | Read review
5 of 5