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BEST WESTERN PLUS Launceston

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1,184 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Launceston
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Showing 1,161: English reviews
Launceston, Tasmania, Australia
Reviewed 16 August 2014

Stayed last Thursday at the Best Western Launceston Plus and was pleasantly surprised by the attentive nature of the staff in all aspects reception, housekeeping & the restaurant. The customer service was exceptional and the recent renovations have improved the product significantly. Would highly recommend to any business traveller.

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Thank Peter F
Austin, Texas
Reviewed 15 August 2014

Always welcoming and rooms are warm. great central location, easy walking to local shops and cafes. Rooms at rear are best Having wifi access is really good. It is my favoured place to stay when working in Launceston.

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Thank Bingi2014
Edithvale, Victoria, Australia
Reviewed 15 August 2014

very friendly staff in all areas of hotel including room service , reception an bar . rooms clean and comfortable but a bit outdated ..................................................................................................................

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Thank Peter H
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Peter H Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed your stay at the Hotel We hope you will come back and see us again soon. Thank you again for taking the time to write a review. Kind regards Leon Wood

Melbourne
Reviewed 14 August 2014

I had booked the hotel as it was one of the few in Launceston that seemed to have direct shuttle service from the airport. It turns out it's easier to take a taxi but that's another story. We stayed two nights over three (we went to Cradle Mtn in the middle of our trip), and found it a pretty decent...

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Thank Angry_Canadian888
Melbourne, Australia
Reviewed 12 August 2014

Friendly staff, clean rooms, recently updated. Lots of parking, and lots of on site amenities (bar, restaurant etc.), really nice vibe to the place. Well laid out room with work desk and casual table as well as the basics. Very handy for a traveling rep. Easy walk to the CBD and attractions. I'll be back.

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Thank dVaridel
Adelaide, Australia
Reviewed 12 August 2014

The rooms were ok but I called room service three times before having to leave a message. I got no response so concerned that the restaurant closed at 9pm I went done to eat at 8.30pm only to find it closing. When I asked why I hadn't had a response to my voice mail, I was told my volume must...

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Thank John W
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear John W On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If you could please contact me so that I can...

Reviewed 12 August 2014

Wouldn't chose this hotel for a holiday but fine for basic and cheap accommodation. It's located centrally in Launceston, so very convenient to get to the shops... And onsite parking at $6 per day was brilliant as we had a hire car.

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Thank SLKane
Hobart, Australia
Reviewed 11 August 2014

Having stayed the best part of a week in Bicheno on our way from Hobart we made the choice to attend the DanceSport competition held at the Silverdome in Launceston. The choice to stay at the Best Western Plus at Launceston came about as a result of checking Lastminute.com on the web and then choosing a "Mystery" package which turned...

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Thank Keith J
Hobart, Australia
Reviewed 11 August 2014

we stayed in the executive king spa room. wow! it was great, very spacious room, large bathroom with spa and shower, modern, even had 4 towels for two of us, most hotels only give you two! which was great. super comfy king bed. pillows were hard, but that's personal preference. they have a pod coffee machine which is a bonus....

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Thank Alex J
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Alex J Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed your stay at the Hotel in the executive spa room. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. Kind regards Leon Wood

Reviewed 10 August 2014 via mobile

Had to pay to park car in hotel what kind of hotel do you have to pay for parking and wasn't told this when booking room. Then when I went out to car to get bags had a fine on my car When I was paying for parking when I went in to collect keys for room. The bathrooms were...

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Thank Jodie M
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Jodie M, Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed the Tram Bar and the staff looked after you. I do apologize that we didn’t explain your rate didn’t include a $6 car parking charge. With regards to Foxtel all these channels are included, the only charge would have been...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about BEST WESTERN PLUS Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $98 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
BEST WESTERN PLUS Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Launceston staff and other travellers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Launceston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing back of the hotel”
jackieb127, 20 Mar 2017 | Read review
“Although the bathroom was a little small the bed was huge & very comfortable. The room was also quiet big. Staff very friendly.”
114judym, 7 Mar 2017 | Read review
“ carpets could do with a redo . and a paint job in bathroom .”
soniasZ245NJ, 6 Mar 2017 | Read review
“Free wifi - awesome”
gardencottage84, 5 Mar 2017 | Read review
“Get there early to secure a parking spot”
740jodiew, 12 Feb 2017 | Read review
5 of 5