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HOTEL STYLE
Modern
Green
Languages Spoken
English
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bowling offsite
Tennis court offsite
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Location
3 Earl Street, Launceston, Tasmania 7250 Australia
Best Western Plus Launceston
1,735 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Can't get a better location if going to the Princess Theatre - one minute walk rather than a long drive on rural roads at night and risk of contributing to roadkill. Have stayed here after the theatre and when attending conferences many times - very comfortable rooms with everything you need, 5 minute walk to town centre and 10 minute walk to Woolworths. But please turn off the lights over the fish tank in the lobby at night - artificial light at night is not natural.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great 2 night stay, from the smooth & efficient check in to the great customer service when I requested an extra towel - brought to our door. Our room on level 6 (605) was super clean, modern and spacious. Super comfortable bed, two pillow choices per person. Quiet aircon kept the room warm all night. We were delighted to come back to a warm room after room service had been, fresh towels were left even though we chose to use our towels again. Thoroughly enjoyed our stay and will definitely be back again. We also had a nice view. Thank you!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From arriving to leaving a very good overall experience. The only queries we had were the raised shower base and the warm breakfast [wasn't hot] and very little choice. The wait staff need to be more attentive clearing tables as we were a group of four[4] people there were still used plates etc left on tables so we had to ask staff to sort.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was in need of a hotel that was close to the mall etc. On arrival , being greeted with friendly efficient staff made the process pleasant and welcoming. I’d booked a king bed room,in which I had considered booking through a travel app but decided to call directly and was offered a discount rate. Thank you.i was pleased with my room. It was clean and very comfortable. I was offered my choice of shower over bath or just a shower. Although bathroom was small but it was well equipped. The main area had a sitting area two chairs and a small table. Even had a seperate desk if needed. Decent sized digital tv with netflix. Tea and coffee making facilities and a bar fridge. Room service was available also mini bar but had to ring room service for it. The only disappointment I had was I was told it was a buffet breakfast in which I confined because of COVID and all the restrictions, to find on arrival to breakfast the following morning sorry we can’t do it because of COVID. Told them to find a seat, not taken to a vacant table. Ordered our breakfast to find it wasn’t all there but the waitress fixed it quickly and apologised. As I paid $20 each as it was a breakfast catch up with my daughter I feel we didn’t get value for money, further to it the bacon wasn’t cooked well. Very dissapounted. I don’t thunk I’d return to that restaurant. The accomodation was great!
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed one night at this hotel. Happy with the location as was in the city centre. Outdoor parking at the rear of the hotel was $6 a night so very reasonable. We chose the rate with breakfast included, but don't think it was worth the price paid, however it was convenient to have breakfast at the hotel rather than looking for other options in the city. Bed was very comfortable and would stay here again without choosing the breakfast option. Found a great chinese restaurant about 5 min walk away which was absolutely the best chinese I've tasted for a while. Check out 'Wangs Chinese' if your looking for a great dining option close by
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel I felt was a tad overpriced, but was a comfortable place to stay. It was in a reasonably good location and as a solo traveller I was able to walk everywhere comfortably and didn't need to take ubers very often.
My room was a great size, but my bathroom you could barely swing a cat in... Yet my room was huge, so that was a plus. Just wish the bathroom was a tad bigger.
My reasons for an average rating are because my bed was completely sunken in the middle. It would have been very comfortable if the mattress wasn't sunken. Pillows were great. Having a guest laundry was fantastic and very handy. I stayed here for 7 days, went and did a tour for a few days, then came back for a couple of days, before I headed down south to do more travel, so being able to access the laundry for both stays was excellent and appreciated. You can get change and washing soap etc at front desk. The breakfast was hit and miss. Some days you would get there and there would be heaps there and the food was delicious. Other days you'd get there and there would be barely anything there and next to no staff doing any top ups of anything. A bit of a rip off when you pay $25 for breakfast and you can't actually eat anything. That really needs to be looked at. I also found the restaurant food to be practically inedible when I went there for dinner a couple of nights. Do not recommend the restaurant. The service levels were terrible too.
Apart from a few things, a reasonable place to stay and in a good and safe location.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherlin Verma, Marketing at Best Western Plus Launceston
Responded 23 Apr 2023
Thank you so much for your review. We are glad to hear that you had a good experience. However, we would like to apologize for the issues that were faced with the mattress and breakfast and the inconvenience that was caused by it. Rest assured, we understand your frustration and will look into this right away. We really value your feedback and are committed to providing the best possible services to all our customers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From when I arrived wearing a moon boot on my broken foot and received extra care from the check-in staff (who offered to take my parking voucher outside and place it in my car so I didn't have to walk too far and carry my bag to my room) right through to the fabulous meal I had sitting at a table inside a train carriage inside a restaurant inside the hotel, I was delighted with this property. I had originally booked something closer to the airport as I was flying early the next morning but cancelled at the last minute when I realise there were no food options available and did not want to be wondering around on my broken foot or on my own at night looking for food. I chose this property based on it having a restaurant that was open and also location being only 15 minutes from the airport and rather than it just being an overnight stay on my way home it turned into one of the highlights of my 2 weeks holiday in Tasmania. I slept well apart from the noisy neighbours with the TV too loud like the bed was comfortable and the room clean & fresh.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is very convenient to a lot of places including the Brisbane Street Mall. It is just off Brisbane street in a quiet one way street.
My first impression was not a good one - the lobby area could do with a bit of TLC - a few chairs placed here and there in no particular order or style was not a good look or first impression. Comfort level on these single chairs was almost zero, so glad I didn't need to sit there for too long. Check in desk is located on the right hand side, hardly noticeable if you haven't been there before.
However staff were very helpful and seemed to be happy in their roles . Check in was quick. Room was terrific and very clean. Bed was one of the most comfortable I have ever had in a hotel anywhere in the world. One negative was that you could hear loud talking in the hallway when other guests were going back to their rooms, and it was particularly noticeable late at night. It was almost like they were in the room with you.
Breakfast buffet was fantastic - everything you could want and everything was hot unlike some of the bigger hotels where items are almost cold.
Despite the negatives mentioned above, I would certainly stay here again should I ever have the opportunity to visit Launceston in the future.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Due to storms in Launceston and Melbourne, Qantas offered us the opportunity to stay an extra night in Launceston and booked us into this hotel. Centrally located and with good amenities, we had everything we needed. The room was comfortable and we enjoyed a good night’s sleep. We opted to dine in and the restaurant was very good and not overcrowded. Overall, a very pleasant experience and the staff were very helpful.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hotel rooms were lovely and clean and very nice. The dining room breakfast was a complete disaster. There were a group of us staying there two nights and the first breakfast included a wait time of 45 minutes to get a continental breakfast which did not even need to be cooked. One other person ordered scrambled eggs and got it served with bacon underneath the eggs on the toast and was told to "just take it off"! Majority of our orders were delivered incorrect and even the coffee orders were wrong. Vivien who was our waitress was so rude and should not be in customer service full stop! Everything was too much trouble and the look on her face said it all. The second morning was slightly better. Sam our waitress apologised for the delays and was very polite. Vivien was in the background not enthusiastic at all. This hotel needs to lift its game on serving breakfasts and getting the orders out in a reasonable time and correct to the order. They clearly could not handle being busy and there is no excuse for this. Another couple who were dining there got up and walked out due to no service. Stay there but don't pay extra for dining in at breakfast.
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Date of stay: March 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very little as this Hotel is right in the CBD and opposite a Film & Stage Venue, so immediate streets are time restricted during the day. You possibly could get some unrestricted on street parking a block away up a steep hill. Paid parking is available behind the Hotel. From memory it was fairly affordable.
Hi. Sorry for the lateness of this reply. Yes there is air conditioning in this hotel. Secondly there is a fee for parking your vehicle. A couple of years ago it was $6 per night. This price is set by the council and not by the hotel. Please also note the car park at the rear of the hotel is quite small and hard to maneuver a large car.
There are more places to choose from in the Launceston area.
PRICE RANGE
AU$154 - AU$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure launceston hotel launceston, accor launceston
FORMERLY KNOWN AS
Mercure Launceston
LOCATION
AustraliaTasmaniaLaunceston
NUMBER OF ROOMS
116
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
