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Hotel Launceston

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Hotel Launceston
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438 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Hobart, Tasmania, Australia
Reviewed 13 November 2016 via mobile

Booked this hotel as my "usual" was fully booked. I travel to Launceston regularly for work. I am thinking about changing hotels! The location is awesome; and the renovated rooms are superb! I was in a room facing the back of the hotel, it was quiet, well appointed and clean. Will be trying this hotel again and would recommend you...

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Helpful?
Thank Dan W
Management response:

Dear Dan, We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback and will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would love to welcome you...

Hobart
Reviewed 13 November 2016

The Mercure Launceston is a good, very comfortable and thoroughly pleasant hotel looking out across the City Park. Staff worked over-time to make our two-day stay as enjoyable as possible, from a phone call a day before to check when we were arriving to whether we had any preferences. The room we had was very recently refurbished, had been done...

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Helpful?
Thank Mike F
Management response:

Dear Mike, We truly appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback and will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back...

Melbourne, Victoria, Australia
Reviewed 7 November 2016 via mobile

The Hotel is in a convenient location and many of the rooms are recently renovated. The accompanying restaurant is also not bad although it closes super early for a hotel restaurant. As a Le Club Accor member with Gold status I was disappointed that the hotel didn't meet the requirements of the program including omission upgrading the room, providing bottled...

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Helpful?
Thank Matthew H
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

As an Accor Le Club Gold Member I thank you for your loyalty. Thank you for utilising the hotel restaurant, TiTANIUM Bar & Bistro during your stay. I am pleased you enjoyed your experience! I am pleased you utilised your late check out entitlement prior to your departure on Sunday. Our Front Desk followed the membership program requirements as prior...

Hobart, Australia
Reviewed 6 November 2016

My partner chose and booked the Mercure for its location, as well as its apparent recent refurbishment. After arriving (on the Friday for a two-night stay), the cheery receptionist checked us into a room on level one, city end away from the street. The receptionist went on to mention there was a birthday celebration booked in the hotel function room...

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Helpful?
1Thank MotoScoddie
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Hello MotoScoddie. Thank you for visiting TiTANIUM Bar & Bistro. We encourage all guests to reserve a table in advance to avoid disappointment. I am sorry our restaurant was fully booked the evening you hoped to dine. Thank you for your feedback, your review will be taken into consideration. I am pleased you found our CBD location convenient and thrilled...

Launceston, Australia
Reviewed 30 October 2016 via mobile

I fell into the trap of booking a room that was cheaper than the rest. I soon found out why. The traffic noise was unbearable! I went downstairs to reception and asked for a upgrade to one of the more modern rooms. For an extra $29 I was pleasantly surprised. Room service was excellent as was the customer service and...

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Helpful?
Thank Terence M
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Hello Terence. I am pleased you were so accommodatingly attended to by our front office team members upon your decision to upgrade to a higher room type, though you booked an economy room. Thank you for your positive feedback on the overall affordability of our accommodation, particularly our 4.5 star hotel rooms with the small upgrade fee being just $29!...

Reviewed 23 October 2016 via mobile

Mercure have recently renovated this olde style hotel that overlooks city park. This trip was booked by work who pay the cheapest rate on accomodation($107) per night possible. I ended up in a small room behind the main building with no view and lots of car park noise. The room was set up for three people with a Queen and...

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Helpful?
Thank A J
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Hello A J. Thank you for your review. I am pleased you were greeted so warmly by our front office team members upon arrival, our front office team members are exceptional! Thank you for your positive feedback on the cleanliness of our hotel rooms, it is a credit to our house keeping department! Lastly, I am pleased you find our...

Penguin, Australia
Reviewed 17 October 2016

I used the stay at this venue quite a bit on basketball trips to Launceston and 2 years ago following a few bad experiences decided to avoid it. On a recent trip I had read about renovations so chose to give it another go and was definitely surprised. From the reception area to room the hotel has been transformed. The...

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Helpful?
Thank dkingsho
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Thank you for loyalty and recent return to Mercure Launceston dkingsho! I am pleased you were pleasantly surprised by our recent hotel renovations in transforming the image of the hotel. I am thrilled you find our entire team to be friendly and accommodating of you each time you stay. Our guest satisfaction is of upmost importance to us and we...

Adelaide, South Australia, Australia
Reviewed 15 October 2016

Room was right above a busy round-about and had little to no sound insulation. First night we were kept awake by traffic until 11pm and promptly woken by a truck engaging it's exhaust brakes at 4.15am. Second night we were kept awake by traffic and passing pedestrians talking until sometime after 1AM. Paper thin walls also meant we got to...

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1Thank Mark N
Adelaide, Australia
Reviewed 12 October 2016 via mobile

Don't normally stay in the Mercure in Launceston but due to no rooms at my normal hotel I did. And to be honest I was 80% satisfied. Checkin / checkout was quick and super friendly and the room had a great view to the park,river and hills. The food was actually very good quality and presentation with large serves and...

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Helpful?
Thank JK5000
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Thank you for staying with Mercure Launceston and thank you for your loyalty. I am pleased you were warmly greeted by our front office team members upon arrival. Thank you for your positive feedback on your prompt and friendly check in and check out. I am pleased you found our CBD location convenient and enjoyed the view of City Park,...

Logan
Reviewed 6 October 2016

A very good hotel to stay in when visiting Launceston. Only a 10 minute walk to the CBD with park views. Room was clean and comfortable with newly renovated facilities. Parking is open air, but free. Restaurant served a good variety of meals that were well presented and tasty. Some road noise if you are facing the park.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank DavidBradyLogan
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Hello DavidBradyLogan. Thank you for your positive feedback on the convenience of our CBD location, just minutes from the central business district! As well as the cleanliness, comfort-ability and accessibility of/to high technology features for business or leisure within our recently renovated 4.5 star hotel rooms which overlook Launceston's City Park. Launceston certainly is a great destination to visit, live...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Launceston is a dual listed property and is housed within the Mercure Launceston located in Brisbane Street overlooking the leafy City Park. The property is signed Mercure Launceston and its base in the city centre is perfect for business or leisure. The city mall, restaurant precinct, Cataract George, Boag’s Brewery, river cruise terminal, tourist information centre, and other attractions are all a short walk away; or explore the Tamar Valley Wine Route and Northern Tasmania. A dual-branded hotel, Hotel Launceston offers economy and standard rooms for the budget conscious traveller, whilst the Mercure Launceston offers refurbished Superior and Privilege Rooms which can be booked via the Hotels other listing; Mercure Launceston or you may wish to pay for an upgrade on arrival, subject to availability. ... more   less 

Additional Information about Hotel Launceston

Address: 3 Brisbane St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $100 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Launceston 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Hotel Launceston Tasmania
Hotel Style:
#12 Luxury Hotel in Launceston
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Questions & Answers

Questions? Get answers from Hotel Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Mercure Launceston room for views across City Park”
 of 5 bubbles EAMH2016, 7 Feb 2017 | Read review
“Ask for level 2 room”
 of 5 bubbles EmanuelaSavi, 12 Nov 2016 | Read review
“Try for a room on the second level overlooking the City Park.”
 of 5 bubbles MikeF611, 12 Nov 2016 | Read review
“Inquire about any functions they may have book during your stay”
 of 5 bubbles MotoScoddie, 5 Nov 2016 | Read review
“Ask for a room away from the road.”
 of 5 bubbles MarkN540, 14 Oct 2016 | Read review
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