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The hotel is close to the city park of Launceston which will take you 5 to 10 minutes walk depending how enthusiastic you are. If you come after hours, they have an instructions on how to get the keys into your room by the reception...More
Response from Susan V, Manager at Parklane MotelResponded 1 week ago
Thank you for taking the time to give us your feedback about your stay at our Motel. We pride ourselves on providing affordable accommodation only 5 minutes walk from Launceston's CBD and opposite the City Park. Please note your concerns have been passed on to...More
Paid through booking.com, came up as a pet friendly property. Turned up at 5pm on a winters night, unfamiliar city, not pet friendly. No option but to leave my little dog in the car. Receptionist didn't give a damm about my predicament. Inadequate heating, freezing...More
Thank mark j
Response from Susan V, Manager at Parklane MotelResponded 2 weeks ago
Further to your review, I wish to advise that it clearly states in Booking.com that "Pets are not allowed". It is mentioned in the facilities section and the good to know section.
Pets are not allowed.
Disclaimer, I often stay at the Park Lane whenever I am in Launceston, it is clean, comfortable, I love the view of City Park in all seasons and it's right in the heart of town, close by to great restaurants. This time however, on a...More
Thank Arabella G
Response from Susan V, Manager at Parklane MotelResponded 9 May 2018
Thank you for your kind review. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Thank you for making our motel your second home when you're in Launceston. Your continued...More
A clean motel, comfortable beds...and quite good value. Close to central Launceston and is sensibly priced.
Opposite City Park which is great for a relaxing walk.
A quirk and disadvantage is the there is a charge for wifi... in this day and age, it doesn’t...More
1 Thank Neil M
Response from Susan V, Manager at Parklane MotelResponded 21 April 2018
Thank you for your feedback. We pride ourselves on providing affordable accommodation only 5 minutes walk from Launceston's CBD and opposite the City Park. Looking forward to welcoming you back soon.
Probably the worst budget motel we have ever been in. Dirty, dusty, old and worn. Hairs left in shower and rubbish under bed. Building needs a bull dozer through it. We complained, but with little enthusiasm from office. Looking at other reviews of a similar...More
Thank Gary L
Response from Susan V, Manager at Parklane MotelResponded 15 April 2018
Thank you for taking the time to give us your feedback. I am very sorry to hear that several things throughout your stay did not meet your expectations. We will work hard to fix the issues you experienced. Thank you for letting us know.