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Burke & Wills Hotel

Burke & Wills Hotel 554 Ruthven St, Toowoomba, Queensland 4350 Australia
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Traveller (59)
Room & Suite (34)
Dining (12)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#15 of 42 hotels in Toowoomba
Location
Cleanliness
Service
Value
The newly fully renovated Burke & Wills Hotel, combines old-school extravagance and service with just the right measure of modernity to offer our guests the most luxurious accommodation in Toowoomba & the Darling Downs region. Located in the heart of Toowoomba’s central business district and only steps away from many of the local tourist attractions Toowoomba has to offer. The all new Burke & Wills Hotel boasts an impressive 4.5 star standard throughout. Whether you’re staying for business or pleasure, you’ll be sure to appreciate the facilities on offer which include: 2 Restaurants, 5 Function Rooms, 24 Hour Reception, Free high speed Wi-Fi & secure parking to name but a few features. Burke & Wills Hotel hosts 82 elegant guest rooms ranging from Corporate and Superior Corporate Rooms to Deluxe Queen Spa Suites and the impressive Luxury King Spa Suites, each of which promise guests’ the highest quality luxury accommodation available in Toowoomba.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Casino and Gambling
Game room
Children's television networks
Highchairs available
Business Centre with Internet Access
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
On-demand films
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Russian, Filipino, German
124Reviews0Q+A20Room tips

Reviews
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Ben Brown wrote a review Jan 2024
Bundaberg, Australia13 contributions
This hotel is in a great location for accessing some of the local hot spots. The hotel has had a good renovation. The restaurant attached is fantastic for dinner and the breakfast buffet was worth it. Would recommend to anyone looking to stay in Toowoomba.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 14 Jan 2024
Thank you for your thoughtful review BBrown95, we are delighted to hear that you enjoyed your stay in Toowoomba. We appreciate your great feedback and it would be our pleasure to welcome you back for your next visit to the Garden City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mozStanthorpe wrote a review Oct 2023
Stanthorpe, Australia124 contributions105 helpful votes
I always love staying at the Burke and Wills Hotel when in Toowoomba. The atmosphere and decor are of a high quality, and the rooms are very comfortable.....cannot fault it. The staff also I have found, is always very pleasant and welcoming. However, this time I was unfortunate enough to strike possibly the only member of staff who was decidedly abrupt, unhelpful and annoyingly robotic....an older lady. Nevertheless I am not allowing this to stop me from giving an overall 5 star rating.....I am putting it down to a one off. The hotel`s central position is also great. Right smack in the centre of the city, and just across from the car park to the Empire theatre, which I attend in the evening for a show. The dining room is really very good with good solid food and attentive professional staff. I will certainly will be staying here again when next in town.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Everything was perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 29 Oct 2023
Thank you for taking the time to write your review MozStanthorpe, we greatly appreciate your feedback and we are pleased to hear that you enjoyed your stay overall. We're sorry to hear that a member of reception did not provide you with the level of service we expect from our team and you have our sincerest apologies for the impact this had on your stay. We will give the team some encouragement and the confidence to provide the best service possible. It would be our pleasure to welcome you back for another stay during your next visit to town. Thank you for your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kurt S wrote a review Oct 2023
1 contribution
We stayed in room 32 family friendly room , 3 single and a queen bed in separate room. We came from Brisbane,to do the rail trail which was beautiful bike ride . The food in delicious from breakfast to dinner. Great location close to shopping mall .
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 15 Oct 2023
Thank you for taking the time to write your review, we are absolutely delighted to hear that you and your family had a wonderful stay in Toowoomba and enjoyed your experience. It would be our pleasure to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris J wrote a review July 2023
7 contributions5 helpful votes
Spent the afternoon and night here , my room was spotless and well appointed. I ordered dinner to the room it was fast and very nice. Toowoombas wild weather was on display But my room was warm and silent , probably the best night's sleep I have had in a long time. I will be staying here again .
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 10 July 2023
Thank you for taking the time to write your review Chris, we are pleased to hear that you had an enjoyable stay. We hope that you had a great experience in Toowoomba and it would be our pleasure to welcome you back again soon, thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guide00296304932 wrote a review May 2023
2 contributions
Clean. Small room, but plenty big enough for a night. Good to have dining facilities on-site. Staff very friendly. Would stay again. Centrally located. Would be good to have one card validated on checking-in for parking, but presume that would reduce car parking for patrons not staying at the hotel.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 28 May 2023
Thank you for your thoughtful review, we are glad to hear that you had a pleasant stay during your visit to Toowoomba. We greatly appreciate your feedback and suggestions, we're happy to take your comments into consideration when making changes to improve our services in the future. It would be our pleasure to welcome you back again soon, thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator64662611834 wrote a review May 2023
1 contribution
The breakfast was delicious and the staff were very friendly coming around and cleaning up plates. There was a variety of food to select for breakfast and staff were continually refilling the food. It would be great if they had waffles or pancakes at the buffet and muesli to go with the fruit and yogurt. The bacon was fatty but you could easily pull it off. We were here for Mother’s Day and were hoping for some balloons or flowers on the table. Overall we a very good restaurant, I will be back.
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Date of stay: April 2023
Value
Location
Service
Room Tip: Breakfast gets busy around 8:30 so get in early
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 14 May 2023
Thank you for taking the time to write your review, Navigator. We are glad to hear that you enjoyed breakfast in our Conservatory & Glasshouse. Your feedback is greatly appreciated and has been provided to Hotel Management for their consideration - we rely on reviews & feedback to improve! It would be our pleasure to serve you all again soon, thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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skelly wrote a review Mar 2023
Sunshine Coast, Australia18 contributions2 helpful votes
Visited overnight for a show at the Empire. We’re bumped from our original booking at Oaks so we’re pleasantly surprised. The hotel still has lot of its original 70s features but has been nicely modernized. The room was petite but functional. Reception service was fine though not overly personable. Service in the restaurant/bar was, however, excellent. Responsive, attentive, and friendly. These folks do customer service exceptionally well.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Some parking available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 12 Mar 2023
Thank you for taking the time to write your review Shannon, we are glad to hear that you enjoyed many aspects of your stay and we are greatly appreciative for your feedback. We will give our reception team some encouragement to confidently provide personable service for our guests. The team work hard to deliver great service, but occasionally need a gentle reminder. Thank you for sharing your feedback with us Shannon, we hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eagleye1963 wrote a review Feb 2023
Brisbane, Australia130 contributions21 helpful votes
Location is 5 stars Staff 5 stars Neat and tidy and back in its day; the 70s it would have been top of the list but the outside is very old and tired. Fortunately the inside of the rooms and entry still has a classy charm. We enjoyed the style of the classy old classic
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 12 Feb 2023
Thank you for taking the time to write your review Eagleye1963, we greatly appreciate your feedback and are glad to hear that you enjoyed many aspects of your stay. We hope to have the opportunity to welcome you back for your next visit soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg H wrote a review Jan 2023
Elanora, Australia62 contributions38 helpful votes
The room was a little small for the cost. Very small bar fridge which was full of drinks. No cooking facilities. Great location close to all amenities including restaurants, shopping centre & sports club.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 29 Jan 2023
Thank you for taking the time to provide feedback about your stay Suz and Greg, we appreciate your comments and would like to assure you that they have been provided to Hotel Management. We are glad to hear that you enjoyed your stay and hope to have the opportunity to welcome you back during your next visit to Toowoomba.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BnA069 wrote a review Jan 2023
Hunter Valley, Australia94 contributions8 helpful votes
Lovely, clean and friendly place to stay. Great for a night or business. Stayed in deluxe queen suite. A little small and not the greatest bed to sleep in, but still very lovely place to stay and would stay again. Meals in restaurant was lovely. Highly recommended
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakfoort Group, Other at Burke & Wills Hotel
Responded 15 Jan 2023
Thank you for taking the time to provide feedback about your stay BnA069, we greatly appreciate your review. We're pleased to hear that you had a pleasant stay at our hotel and we will certainly take your comments on board, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back during your next visit to Toowoomba.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$157 - AU$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn toowoomba
LOCATION
AustraliaQueenslandToowoomba
NUMBER OF ROOMS
82
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BURKE & WILLS HOTEL (AU$157): 2024 Prices & Reviews (Toowoomba) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Burke & Wills Hotel
Which popular attractions are close to Burke & Wills Hotel?
Nearby attractions include Empire Theatre (0.3 km), St Luke's Anglican Church (0.1 km), and Grand Central Shopping Centre (0.3 km).
What are some of the property amenities at Burke & Wills Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Burke & Wills Hotel?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Burke & Wills Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Burke & Wills Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Burke & Wills Hotel?
Conveniently located restaurants include Ice 'N' Spice, Betty's Burgers, and Sofra Turkish Cuisine.
Is Burke & Wills Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Toowoomba.
Are any cleaning services offered at Burke & Wills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Burke & Wills Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burke & Wills Hotel?
The staff speaks multiple languages, including English, German, Russian, and Filipino.
Are there any historical sites close to Burke & Wills Hotel?
Many travellers enjoy visiting Spring Bluff Railway Station (10.2 km).