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Potters Hotel

258 Margaret St, Toowoomba, Queensland 4350 Australia
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Traveller (93)
Room & Suite (38)
Dining (14)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#9 of 42 hotels in Toowoomba
Location
Cleanliness
Service
Value
Potters Hotel is located on Margaret St, a mere 2 minute walk to Grand Central Shopping Centre, and the beautiful Laurel Bank Park, with a 15 min walk to Queens Park and 20 min drive to Wellcamp Airport, we have an onsite Restaurant for dining in and room service, open Monday to Friday evenings, Tuesday to Saturday mornings. The Restaurant will be Closed for the Christmas break December 16th 2023 - Reopening on Monday 15th January 2024.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Highchairs available
Newspaper
Non-smoking hotel
Express check-in / check-out
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
182Reviews2Q+A32Room tips

Reviews
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Ben Brown wrote a review Jan 2024
Bundaberg, Australia13 contributions
We stayed at this motel for a work function. It was lovely and clean. The staff were very friendly. They were very helpful in adding an extra night to our stay. The motel is well located to restaurants and the shopping centre. Easy to get on the main roads when travelling as well.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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_pearlybeach2002 wrote a review July 2023
Sydney, Australia6 contributions
Very comfortable place to stay. The food in the restaurant was great. Lovely and warm when you came through the front door. The ladies on the front desk were very friendly. Cleaning ladies were very helpful.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't pre book and pay for breakfast no need.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 8 July 2023
Hi Pearlybeach2002. Thank you for leaving a lovely review. :-) We hope you get the chance to stay with us again. Warmest regards, The Potters Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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princesshappy3 wrote a review June 2023
Cleveland, Australia70 contributions9 helpful votes
We booked a room with a table using frequent flyer points. Our room was quiet, had a great sleep. Comfy bed and great shower. The location is fantastic, very close to town. Decent sized fridge and separate sink to wash up your glasses or mug.Nice large tv.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 3 June 2023
Hi Princesshappy3 Thank you for your lovely review. We look forward to having you stay with us again. Kindest regards, The Potters Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CMB783 wrote a review May 2023
Christchurch, New Zealand62 contributions27 helpful votes
Excellent hotel. Very modern, clean great bed. Restaurant downstairs very good. All staff very friendly. Close to town and Grand Central shopping. This is first hotel since covid that changed towels daily and made bed 10/10. Had a library in hallway nice touch. Very quiet. Definitely stay again.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Go to Toowoomba Sports Club for meal. Great golf courses Mid City amazing golf club rooms etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 7 May 2023
Hi CMB783, Thank you for a very lovely review. It was a pleasure having you stay with us. We look forward to your next visit. Warmest regards, The Potters Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarflungEddie wrote a review Jan 2023
Melbourne123 contributions68 helpful votes
Reception here is great. We arrived into Toowoomba and caught up with family before checking in. I didn't realise reception closed at 7pm. I received a call asking whta time I was expected and the receptionist explained that as the office closed at 7pm she would organise for our keys to be left in the night safe. That was really great customer service and we appreciated it. Potters, from the website, looks rather up market, but for us the room was dark and cramped. The bed was super comfortable (better than our bed at home) but the pillows were huge and lumpy. The nice thing about the room was that it had a sliding door that opened to a rather unwelcoming outside area. It was nice to be able to get cool, fresh air into the room though. At night the room was really dark and quiet despite having the sliding door and curtains open (there is a fly wire screen door too). We hadn't factored in that the hotel is right beside a child care centre, that during the week (and to a lesser extent Saturday morning) is quite noisy due to the playing children. This noise starts at around 7.30pm and gets louder and louder until around 9am when the children must go inside to play. It's a happy sound but maybe annoying if you wanted to sleep in. Mind you, if we had had the sliding door shut, most of that noise would be blocked. You can get breakfast here, which I have heard good reports about, but the service finishes at 9.30am so look sharp! This is an okay place to stay, but with no real character. We stayed in a "deluxe king room". It wasn't especially deluxe but the bed was a king sized one. I liked how quiet and dark the rooms were at night time, but I will probably look elsewhere for our next stay.
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Date of stay: January 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 26 Jan 2023
Hi FarflungEddie, Thank you for your honest and detailed review. We really do appreciate it. We love the fact you appreciated all aspects of your stay. The Great and not so. We hope that the next time in Toowoomba that you would like to stay with us again and request our Executive King room with a balcony. Our executive king rooms are larger, most are on the eastern side of the building (away from the day care centre). Hope to see you again soon. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carolyn N wrote a review Nov 2022
Thorneside, Australia145 contributions19 helpful votes
This way my 2nd visit to Potters as having booked previously there would be no other place I would rather stay. My sister and I booked the 2 bedroom apartment and were more than pleased with the amenities. A huge thank you to John and Danica for your hospitality
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 6 Nov 2022
Hi Carolyn, Thank you for your review, it was a pleasure having you stay with us. We hope you had a fabulous time at you sons wedding. kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AJKalila wrote a review Oct 2022
2 contributions
We stayed at Potters for two nights and it was everything we need for a stress free stay whilst we attended local appointments. The staff from reservation were warm and hospitable. The room was clean and comfortable and the breakfast included was amazing. Thank you for the cozy stay in beautiful Toowoomba. We will most certainly be back.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 17 Oct 2022
Hi AJKalila, Thank you for your wonderful review. We are so pleased that you enjoyed your stay with us. We hope to have you stay with us in the future. Kind regards, The Potters Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rotiman1 wrote a review Oct 2022
Sydney, Australia1622 contributions232 helpful votes
Booked Potters as we wanted somewhere central for our visit to the floral festival. Check-in was simple and quick. Room was spacious and well appointed. The balcony was a bonus. Good shower with plenty of hot water and good towels. Bed was extremely comfortable. We didn’t eat at the restaurant as we wanted something outside of the usual pub/club menu for dinner.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 17 Oct 2022
Hi Rotiman1, Thank you for you lovely review. We look forward to having you stay with us again. Kind regards, The Potters Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sg17harvey wrote a review Sept 2022
Sydney, Australia54 contributions7 helpful votes
I stayed 3 nights during the Toowoomba Festival of Flowers, as part of a group. The room had everything needed including a selection of teas, which the expensive resort we stayed at next did not offer! The restaurant staff were excellent: we had dinner there once and breakfast every day. The restaurant staff were fast, smiling and efficient, which was fantastic considering we were a large group.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 27 Sept 2022
Thankyou sg17Harvey for your lovely review! Its brings us joy knowing you enjoyed your stay with us, we look forward to seeing you again next year :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthea G wrote a review Aug 2022
1 contribution
Great room, clean and very nicely appointed. Fantastic location, close to the main shopping centre and very easy to find. Reception staff were delightful and very happy to assist with any request. Unfortunately the restaurant was another story altogether! As a group booking we were in Toowoomba for a weekend staying two nights. On Friday evening at approx 8:30pm a group of approx 20 went to the restaurant area for a nightcap only to be told they were closed. No attempt to accommodate the group and we were asked to leave. Saturday breakfast the group gathered again and on the dot of 9:30 we were asked to leave. 9:30am Saturday morning was the last time the restaurant was opened. Not opened on Saturday afternoon for a pre dinner drink, and closed for breakfast on Sunday. This man does not have a polite bone in his body! Just rude. If you would like a close encounter with Basil Fawlty this restaurant is the place!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Yosh, General Manager at Potters Hotel
Responded 26 Sept 2022
Hi Anthea, apologies for the late reply, we will take your feedback on board and improve our services, unfortunately our Restaurant is only open 5 days a week to give our Chefs two days off, hopefully we can make it up to you on your next stay, regards Potters Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$161 - AU$205 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandToowoomba
NUMBER OF ROOMS
54
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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POTTERS HOTEL (AU$161): 2024 Prices & Reviews (Toowoomba) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Potters Hotel
Which popular attractions are close to Potters Hotel?
Nearby attractions include Laurel Bank Park (0.3 km), Japanese Garden (0.3 km), and Garden City Lanes (0.4 km).
What are some of the property amenities at Potters Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Potters Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Potters Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Potters Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Potters Hotel?
Conveniently located restaurants include Gip's Restaurant, Urban Grounds, and Chong Co Thai Toowoomba.
Is Potters Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Toowoomba.
Are any cleaning services offered at Potters Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Potters Hotel?
Many travellers enjoy visiting Spring Bluff Railway Station (9.8 km).
Is Potters Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.