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24/12/2017 25/12/2017
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    Riviera Mackay

    5 - 7 Nelson St, Mackay, Queensland 4740, Australia
    011 61 7 4088 1459
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    24/12/2017 25/12/2017
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    USD 120*
    USD 108*
    SAVE USD 12
    USD 120*
    Traveller (56)
    Room & Suite (15)
    Dining (2)
    Overview
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor0%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Rooftop Terrace
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (124)
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    1 - 5 of 120 reviews

    Reviewed 3 weeks ago via mobile

    Highly recommended!! Very nice welcome by Richard with a complimentary beer and wine and helpful tips on where to go places. The room was so comfortable and spacious. Will definitely come back again!!

    Thank Greg L
    Reviewed 3 weeks ago

    We stayed for business overnight on 13th November. We arrived in to Mackay much earlier than anticipated - had previously advised the hotel of 15:00 arrival but ended up in Mackay at 8:30am. Thought it would be worth the call to ask hotel if we...More

    Thank Hana B
    Reviewed 4 weeks ago via mobile

    This hotel has so much potential. However the first greeting we got was far from what we expected. Having a conference in town and trying to do the right thing and check in during business hours. We arrived at 1.30pm to check in. Reception advised...More

    Thank Aaron B
    Response from RivieraMackay, Manager at Riviera MackayResponded 3 weeks ago

    Good Afternoon Aaron B. It is a shame to hear that your experience with Riviera was not what you did expect, for which we sincerely apologize. We hope that upon your next visit we can ensure that the issues you experienced are being addressed, and...More

    Reviewed 24 October 2017

    I stayed here for over a week and the staff were lazy and disinterested. The room wasn't cleaned daily and my requests ignored. Plus the pillows are terrible and the bed lumpy. Next time I'll be at the Lanai or Oaks.. definitely better options around!

    1  Thank K W
    Response from RivieraMackay, General Manager at Riviera MackayResponded 26 October 2017

    Dear K W, it is a disappointment to read that your experience with us was not a good experience. We hope that in the future we may have the chance to make your experience with Riviera a memorable one. Warm Regards, The Riviera Mackay Team

    Reviewed 14 October 2017

    Short visit to my childhood town with a couple of friends in tow. We were in town for the Elton John concert. We had 3 nights in a 2 bed unit - as we were on a road trip, the washer and dryer were very...More

    1  Thank wizkid68
    Response from RivieraMackay, General Manager at Riviera MackayResponded 26 October 2017

    Hi WizKid68, We are very pleased to read that you did enjoy your stay with us at Riviera Mackay. I agree the one lift can be a little trying at times especially when the hotel is full. We look forward to welcoming you back again...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • USD 104 - USD 179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Mackay
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Orbitz, Booking.com, Hotwire, Hotels.com, Travelocity and Agoda so you can book your Riviera Mackay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Mackay
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    Traveller (56)
    Room & Suite (15)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (60)
    Bathroom (2)
    Nearby
    Nearby HotelsSee all 34 hotels in Mackay
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    .52 km away
     
    Clarion Hotel Mackay Marina
    415 reviews
    5.17 km away
     
    Potters Oceanside Motel
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    2.31 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "If you want views I think you can get them on higher floors"
    Read review
    "Choose a room with a balcony that is hot in the morning, or is hot in the evening."
    Read review
    "3rd floor rooms with balcony for kids. It is the room of downstairs rooms and very safe."
    Read review
    "Try and get a river view, it will only add to your experience, utilise the roof deck, it's a really nice..."
    Read review
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