We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oaks Carlyle

Save
Share
Traveller (18)
Room & Suite (29)
Pool & Beach (2)
Overview
23 Alfred St, Mackay, Queensland 4740 Australia See on map
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 99.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mackay hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bc516c33628748308bf6882183b5438c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":7381699,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65324674],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":99,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bc516c33628748308bf6882183b5438c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":99,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":99,"highestMetaPriceDisplay":-1,"hotelName":"Oaks Carlyle","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJjNTE2YzMzNjI4NzQ4MzA4YmY2ODgyMTgzYjU0MzhjIiwiQUlLIjoiODEyY2ZjYTAxMzM4NGMyNWI1MWRlMDEwMTQ3MjA0YTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "USD 99", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65324674":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (179)
Filter reviews
179 results
Traveller rating
67
69
26
5
12
Traveller type
Time of year
LanguageEnglish
67
69
26
5
12
Show reviews that mention
All reviews great location in the city functional gym free wifi across the road hotel room reception staff were helpful serviced daily secure parking fresh towels min walk full kitchen first floor nice apartment coles supermarket cafes and restaurants per day comfortable bed
FilterEnglish
Updating list...
1 - 5 of 179 reviews
Reviewed 5 days ago

Mackay is the nearest, big town to our twin daughters homes in Cannonvale so we decided on a weekend away for both families, including four young grandchildren, eight of us in all. We hired a 3 bedroom apartment on the 4th floor for Saturday night...More

Thank MikeinSpain_12
Reviewed 3 September 2018 via mobile

Please make sure you read their terms and conditions before booking. Because they will take your money and not give it back to you! I feel so stupid and ripped off right now. Money I’ll never see again :(More

Thank Tania L
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 5 September 2018

Dear Tanya, Thank you for your feedback. As per our phone conversation we did offer a date change for you as you had booked a non-refundable rate through a third party website so that you could come back and stay with us. I do apologise...More

Reviewed 29 August 2018

I actually mucked up my booking online...no problem for the extremely friendly and helpful receptionist.Room had everything we needed and very quiet. Very clean and serviced every day. Secure undercover parking.More

Review collected in partnership with this hotel
Thank jgibbo362210
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 1 September 2018

Dear jgibbo362210, Thank you for your feedback on your recent stay at Oaks Carlyle. I am so glad to hear the front office staff were able to help out with the booking when your arrived at property. You are right the rooms are well equipped...More

Reviewed 27 August 2018

Nice hotel with a comfortable bed and minimal noise from passing traffic. Is located a couple of blocks from the main hub (thus the quietness) but there is a small supermarket and two pubs within an easy walk. The staff were friendly and plenty of...More

Thank scanm
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 7 September 2018

Dear Scanm, Thank you for you feedback on your recent stay at Oaks Carlyle. You are right, the location of the hotel is central to most cafes, supermarkets and newsagents making it easy to get around. Thank you for your comments about the staff I'll...More

Reviewed 22 August 2018

Adequate and relatively clean, basic apartment, efficient reception open until 8:30. A few stains on the carpet and dirty shower head. As an interstate and first time visitor to Mackay, was disappointed to be given a room on the first floor with no view (booked...More

Thank nimeton1
Response from OaksCarlyle, Front Office Manager at Oaks CarlyleResponded 7 September 2018

Dear Nimeton1, Thank you for you feedback on your recent stay at Oaks Carlyle. You are right, the apartments are well maintained by housekeeping, they do a great job at maintaining the rooms. You are right, the location of the hotel is central to most...More

View more reviews
About
Description
Standing at six storys high, the 4.5 star Oaks Carlyle occupies a central position on Alfred Street in the heart of Mackay's city centre; a hub for business, dining and retail. The new-build hotel will offer the More choice of 59 contemporary hotel rooms and self-contained one, two and three bedroom apartments - some with dual-key facilities, ideal for families and groups. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Free Internet
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
59
Price range
USD 84 - USD 168 (Based on Average Rates for a Standard Room)
Location
Australia > Queensland > Mackay
Hotel class
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
59
Price range
USD 84 - USD 168 (Based on Average Rates for a Standard Room)
Location
Australia > Queensland > Mackay
Photos
Traveller (18)
Room & Suite (29)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 34 nearby hotels
Rydges Mackay Suites
19 reviews
.66 km away
Coral Sands Motel
52 reviews
.82 km away
International Lodge Motel
230 reviews
.85 km away
Shakespeare Motel
115 reviews
.97 km away
Nearby RestaurantsSee all 212 nearby restaurants
The Paddock & Brew Company
284 reviews
.55 km away
Oscars On Sydney Cafe & Bar
112 reviews
.40 km away
Claudies Wine Bar & Pizzeria
46 reviews
.27 km away
Vella's Fish Bar
44 reviews
.31 km away
Nearby AttractionsSee all 64 nearby attractions
Bluewater Lagoon
328 reviews
1.29 km away
Caneland Central Shopping Centre
75 reviews
1.50 km away
Orchid Display House
66 reviews
.60 km away
Artspace Mackay
49 reviews
.95 km away
Questions & Answers
Get quick answers from Oaks Carlyle staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"ask for high floor for views"
nimeton1
22 Aug. 2018
Read review
"Rooms on the Carlyle Street side are quieter."
sophiej395
17 Mar. 2018
Read review
"rooms facing the east have a better view and avoid the hot afternoon sun."
938russellc
21 Jan. 2018
Read review
"View over pool is better than view onto streets, which are commercial/residential."
colh991
25 Jul. 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing