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Cool Palms Motel

Traveller (23)
Room & Suite (25)
Dining (3)
4 Nebo Rd, Mackay, Queensland 4740 Australia See on map
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Room Service
2.5 Star accommodation
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28 Oct.29 Oct.
1 room, 2 adults, 0 children
Standard Room
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Reviews (48)
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All reviews free wifi family room busy road noise motel kettle facilities
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1 - 5 of 47 reviews
Reviewed 1 week ago

This is a great place to stay, large rooms, clean, microwave, good fridge, a little noise but didn't bother me. Slept well. Damian was helpful and they also provide breakfast, good old fashioned hospitality. Would stay again.

Reviewed 7 August 2018 via mobile

Very close to shopping centre, shops and pubs. The place is clean and the staff are really friendly and willing to go the extra mile. The motel is a bit tired and in need of some renovations but everything was clean. Good for an overnight...More

Thank kevindekker56
Response from damianherrington, Owner at Cool Palms MotelResponded 14 August 2018

Thanks for your feedback Kevin, much appreciated, we pride ourselves on our cleanliness & friendliness, glad you noticed, at least we aren't under the flight path like motels on the other end of Nebo Rd!

Reviewed 31 July 2018 via mobile

Very noisy I liken it to living in a tent at a truck stop. A number of rooms with glass windows doors making up the front of the rooms face the main road. There is no soundproofing to stop the noise. The close proximity to...More

4  Thank terrydF6146XZ
Response from damianherrington, Owner at Cool Palms MotelResponded 3 August 2018

Hi Terry, yes, if you live in the bush you will notice a difference when you come to the city, its always going to be a bit noisier here, next time you stay, i recommend staying in one of our Studio rooms, they are right...More

Reviewed 21 May 2018 via mobile

We've stayed here 3 times now & everytime its been a great stay. Friendly service, fast Wifi & cosy room's with a great central location close to Canelands Shopping Center , Show grounds, The Lagoon, The City & Restraunants. It's very fairly priced as well,...More

Thank pavman_pavman
Response from damianherrington, Owner at Cool Palms MotelResponded 3 August 2018

Thanks for the great feedback, we appreciate your 5 star review!

Reviewed 4 May 2018

I mostly book a twin room to have a space for our luggage but seems we always got a big bed and a small bed - so look like a family room. The room is nice with tile floor, small dining table, micro wave, refrigerator,...More

Thank ShavyB
Response from damianherrington, Owner at Cool Palms MotelResponded 3 August 2018

We provide 24 hr check in so if you do arrive after reception closes, just press the night buzzer for attention or we can arrange for your key to be placed in the key safe for you, thanks for the positive feedback!

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Cool Palms is the closest Motel on the strip to the City. Rooms start at $79/night for a Standard Queen Room. We cater for various bedding configurations, and also have Self-contained rooms. Enioy a BBQ beside the More pool, watch a movie or sport on Foxtel or make use of the free, unlimited WiFi in all areas. Continental breakfast also available daily. Perfect location, spotlessly clean, best service you'll find anywhere. Cool Palms Motel....just what you need! Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Children Activities (Kid / Family Friendly)
Laundry Service
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Number of rooms
Price range
USD 52 - USD 64 (Based on Average Rates for a Standard Room)
Australia > Queensland > Mackay
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Number of rooms
Price range
USD 52 - USD 64 (Based on Average Rates for a Standard Room)
Australia > Queensland > Mackay
Traveller (23)
Room & Suite (25)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
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Questions & Answers
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Room Tips
"All rooms are good. There is a variety, some with kitchenette and some with simpler facilities. All ground..."
5 Jun. 2017
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"Try and get a room away from the main road, as long as you close your bathroom door you shouldn't get..."
20 Dec. 2014
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"Request a room away from the roads if you are a light sleeper"
17 Nov. 2014
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"Getting a room further from the highway could possibly cut out some traffic noise"
31 Jul. 2014
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