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Mackay Grande Suites

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#19 of 34 Hotels in Mackay
Certificate of Excellence
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1 room 2 adults 0 children
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Mackay Grande Suites
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186 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Saint Louis, Missouri
Reviewed 15 March 2015

Stayed here last week and really enjoyed my stay. The room was huge and consisted of a living room and kitchen along with a master suite. Despite a lot of activity around the hotel, it was not noisy. A very comfortable stay. I hight recommend this hotel.

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Thank dunder36
Townsville
Reviewed 11 February 2015

Very central location, far better than average room (one bedroom suite), personable staff, clean, separate toilet, balcony, ashtray and a great bed. What more do you want. This is a great hotel, I'll be back.

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1Thank DavidM_9
Reviewed 25 January 2015

friendly Staff and Amazing rooms and bathrooms, worth every Penny! absolutely Amazing!!! very romantic, a lot around! Nightlife was fun and just had to take a elevator! just a very lovely Weekend Away and I'm always suggesting for Events and wedding venue ( large and spacious) Amazing food!!

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Thank Probe27
Surfers Paradise, Australia
Reviewed 24 January 2015

I was very happy with this hotel for my one night stay and I would stay there again if I was passing through. The hotel has a great sports bar and gaming room also a Mexican restaurant attached... Cactus Jacks I think it was called, it was a Thursday night and there was a duo playing in the sports bar......

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Thank mercf1
Melbourne, Australia
Reviewed 19 January 2015

Good choice for accommodation in Mackay. Staff are friendly and helpful. Rooms are spacious but had an odd smell to them. Location is very good in the middle of Mackay, but the gym barely passes as a gym...very disappointing. No gym equipment at all, just a few treadmills. Otherwise good choice in town

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Thank Justin M
Brisbane, Australia
Reviewed 27 December 2014 via mobile

After reading other reviews rooms were hit or miss it seemed. My experience encompassed both. Traveĺling with a friend we both paid same rate, and were issued our rooms. We got room 200, the worlds smallest room (that others had written about) with a very tiny ensuite. The light bulb blew and door would shut without pushing (the lightbulb was...

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1Thank Cookeetree
Sydney, Australia
Reviewed 24 December 2014

I stayed at the Mackay Grande Suites in November 2014 on business. This is probably my 4th or 5th stay over the years. It still is a good place to stay, though I did notice that the room this time was starting to show some signs of age. I had the studio suite on this visit and it is well...

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1Thank DJR68
Gladstone, Australia
Reviewed 4 December 2014 via mobile

My room was HUGE and so comfortable. The service was impeccable and the restaurants lovely. Yes the views are great but I was there for work so it didn't worry me. Walking distance to everything makes it the ideal place for business trips. Will definitely return.

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Thank Ellie T
Cannonvale, Australia
Reviewed 27 November 2014

My husband & I stay at the Grande nearly each month for a week at a time. Staff are like family and each visit feels like we are at home. Nothing is too much trouble for the wonderful staff. Restaurant and catering staff are also brilliant, always pleasant and helpful. Rooms so comfortable and bed so comfy and big and...

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Thank precious112
Brisbane, Australia
Reviewed 24 November 2014

Check In and Check out was quick and easy, the car parking is no problem and there are restaurants in the complex with charge back facilities. Comfortable room with an A/C unit that works well. It ticked all the boxes for me.

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1Thank PODKS

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
A.M. Grill
A.M. Grill
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Mackay Grande Suites is in the city centre, only 10 minutes drive from the airport and 5 minutes from local beaches. The hotel features 90 studios or one bedroom, fully self contained suites, two restaurants, two bars, a gaming lounge, indoor swimming pool and spa. The complex incorporates a shopping centre with 30 specialty outlets and there are extensive conference facilities available for up to 200 delegates. ... more   less 

Additional Information about Mackay Grande Suites

Address: 9 Gregory St, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $137 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mackay Grande Suites 4.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mackay Grande Hotel Mackay
Hotel Style:
#4 Business Hotel in Mackay
#14 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Mackay Grande Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find some where else to stay.”
 of 5 bubbles PeterO1956, 17 Oct 2016 | Read review
“6th floor 1BR APT was awesome”
 of 5 bubbles TravellerforBusiness, 10 Aug 2016 | Read review
“I prefer the 2nd level, as the views aren't that great so being on a lower level is greater convenience.”
 of 5 bubbles NQPsych2U, 14 Sep 2015 | Read review
“Corner suites are large and comfortable”
 of 5 bubbles cmistoneridge, 11 Aug 2015 | Read review
“The higher the rooms - the better the view.”
 of 5 bubbles stevemX2110XP, 2 Jun 2015 | Read review
5 of 5